Same old issues - connection, load time - any progress????
Posted: 14 Dec 2006
Guys,
I hate to sound like a broken record (or scratched CD for those not familiar with vinyl) but the same old issues keep coming to annoy me, an now even more so as I am trading LIVE.
The first and by far the most annoying is that MCFX keeps loosing it's connection and can't reconnect. For a little while after my account was renewed it was just a matter of closing it down and restarting it and away it would go. Over the past couple of weeks it has become progressively worse. It's now back where I was last month. I would be (exteremely) lucky if it would stay connected for a day. And when I try to reconnect it takes at least half a dozen attempts. THIS IS A MAJOR PAIN IN THE ARSE!!!
I know for a fact it is not my internet connection as I have other apps that are running to monitor my connection and none of them show any problems. What is being done to address this problem? How far away is a fix? Am I the only one having this problem? (others reading this, please let us know if you're experiencing these issues as well).
The second issue, which is all the more annoying because of the above problem, is how LOOOOOONG it takes to load the charts. I don't know any trader who only has 2 or 3 charts open. I trade (monitor for trades) at least 8 pairs, with 5 charts for each pair (different time frames). Once I manage to connect (see above) I can literally go an have a shower and come back before they're all up. I have even upgraded my ADSL to 1.5Mb/s (double my previous connection) and it's still excruciatingly painfully slow.
As mentioned I think you have a (potentially) great product on your hands but these two points are driving me to dispare!!! I would just like to know what, if anything is being done to fix these and what time frame we're looking at.
Oh, and adding a Fib Expansion tool would be much appreciated too!
Merry Xmas!
I hate to sound like a broken record (or scratched CD for those not familiar with vinyl) but the same old issues keep coming to annoy me, an now even more so as I am trading LIVE.
The first and by far the most annoying is that MCFX keeps loosing it's connection and can't reconnect. For a little while after my account was renewed it was just a matter of closing it down and restarting it and away it would go. Over the past couple of weeks it has become progressively worse. It's now back where I was last month. I would be (exteremely) lucky if it would stay connected for a day. And when I try to reconnect it takes at least half a dozen attempts. THIS IS A MAJOR PAIN IN THE ARSE!!!
I know for a fact it is not my internet connection as I have other apps that are running to monitor my connection and none of them show any problems. What is being done to address this problem? How far away is a fix? Am I the only one having this problem? (others reading this, please let us know if you're experiencing these issues as well).
The second issue, which is all the more annoying because of the above problem, is how LOOOOOONG it takes to load the charts. I don't know any trader who only has 2 or 3 charts open. I trade (monitor for trades) at least 8 pairs, with 5 charts for each pair (different time frames). Once I manage to connect (see above) I can literally go an have a shower and come back before they're all up. I have even upgraded my ADSL to 1.5Mb/s (double my previous connection) and it's still excruciatingly painfully slow.
As mentioned I think you have a (potentially) great product on your hands but these two points are driving me to dispare!!! I would just like to know what, if anything is being done to fix these and what time frame we're looking at.
Oh, and adding a Fib Expansion tool would be much appreciated too!
Merry Xmas!