If you see the following message, it means The below messages mean that MultiCharts cannot connect to the authorization server:<br>'''No connection to MultiCharts authorization system'''<br>'''There is no connection to the digital rights management system. No real-time data will be available'''
''"There are 2 possible reasons for this:# Internet connection issues. Please check your Internet connection. # An anti-virus or firewall software is no connection blocking MultiCharts authorization. Please try temporarily disabling your anti-virus and firewall software.<br>Also, please make sure that MultiCharts has access to the digital rights management system'''https://mcauth.com/''', '''https://mcauth1.com/''', '''https://mcauth2. No real-time data will com/''' servers and Ports # 443 and # 80 should be availableopen. You can try to open '''www.mcauth."com'''page in your Internet Explorer browser (as MultiCharts is using its components for the authorization) and if you can see a picture of a plant and ''“We’ll Have More Soon”'' text, you should be able to connect to the DRM system.
There are 2 possible reasons of If the issue:# Internet connection problems. Please check your Internet connection. If you have a proxy setuppersists, please configure it properly (see more info here - [[How to Configure a Proxy ConnectionHow_to_Send_Reports|send us logs]]).<br># Anti-virus or firewall connection is blocking MultiCharts authorization. Please try to temporarily disable your anti-virus and firewall software and see if analyze it solves the issue. Also, please make sure that MultiCharts has access to '''https://mcauth.com/''', '''https://mcauth1.com/''', '''https://mcauth2.com/''' servers and Port # 80 is open. You can try to open '''www.mcauth.com''' page in your browser and if you can see a picture of a plant and ''“We’ll Have More Soon”'' text, you should be able to connect to DRM system.If the problem persists, please or [http://www.multicharts.com/support/contact/ contact MultiCharts Support]for assistance.