Ok. After 3 hours of tech support we have a solution. MC8.7 will not work with "Install TWS Latest" (939.2). This is now a TWS problem, not a MC8.7 problem. If you want to get IB to work with 8.7 you need to use the following: "Install TWS" . . . gives you 936.9g Install the latest MC 8.7.7472 I'll ...

Hello gregcccc, The description looks like an issue that has been already resolved. Please update to the latest build of MultiCharts 8.7 Release (7471/7472) and come to our live chat Monday-Friday 6:30 am - 4 pm EST if this solution didn't help and you still have the issue. We will be able to conne...

I have discovered MC 8.7 is not working correctly with Interactive Brokers. Stocks will update correctly but Futures are displaying today's data but not storing today's data. As such, I now have gaps in my chart which Multicharts will not fill. I have had the same problem with some Forex contracts. ...

I have experienced the a similar problem with eSignal in the last few days. See if you can navigate to http://www.esignal.com from Internet Explorer. If you cant then you need to flush your DNS by running a command line with "ipconfig /flusdns". If you are running through a server then you may also ...

Yes - I am selecting the date range but its making no difference. I'll try re-installing the software.

Ok - Multicharts appears to be stable now - many thanks for addressing this issue. However, I have found a new problem - I can no longer import data into a symbol using the QuoteManager. The import appears to work correctly but if I select "Edit Data" I can see that nothing is being imported. This m...

Hi Henry,

My PC name is ZenCM-PC and my data supplier and broker are both Interactive Brokers.

Regards,
Greg

Hi Guys, I am having serious stability problems with this latest release. I downloaded the update on 4 March so I should have all the updates referred to in this thread. Twice I have run "repair" via control panel and twice I have received a message to say "An error occurred during the installation ...

Please refer to the attached screen dump which shows data from eSignal and Quote Manager side by side. The dump was taken at 5pm (NY time) after the market close. eSignal shows the $VIX closing at 34.44 on the 19th October. However, under "Edit Data" the Multicharts Quote Manager shows no data for 1...

I have the same problem. For example, I can see EWI on eSingal which closed on 11 October at 13.51. Yet MC (the full version) is showing EWI closed at 13.33 . . .which was the closing price on 10 October. I have played around with session times etc but have not been able to resolve this problem. Any...

Hi Henry,

I have solved the problem. It appears the Market Scanner was not calculating the data range (ie: bars back) correctly. So if I use a Custom Data Range the calculation works fine.

Regards,
gregcccc

Hi guys. Today I made some changes to the way in which some of my indicators calculate. To my surprise these indicators no longer work in the Scanner yet they continue to work fine in the Chart Windows. Any ideas where I should look to solve this problem?

Hi Dennis here is the test data.

Regards,
Greg