Search found 55 matches

by Katrin Yanenko
01 Apr 2016
Forum: MultiCharts
Topic: Handling Partfills [SOLVED]
Replies: 2
Views: 756

Re: Handling Partfills [SOLVED]

Hi, We have discussed your request with the developers and have searched for possible solutions. But the current software architecture does not allow to place exit orders on partially filled entries. You can detect a given position relating to a specific entryname using the following keywords: PosTr...
by Katrin Yanenko
21 Nov 2012
Forum: MultiCharts
Topic: MULTICHARTS 8.5 BETA 1 – WHAT’S NEW
Replies: 184
Views: 33803

Re: MULTICHARTS 8.5 BETA 1 – WHAT’S NEW

Strange behavior. Price marker got stuck at 1383.75 while prices were trading around 78's. Changed periodicity to see if it would go back to normal but continued stuck. Not even after reloading the chart the marker went to normal. http://www.multicharts.com/discussion/download/file.php?id=5480 Hi A...
by Katrin Yanenko
30 Oct 2012
Forum: MultiCharts
Topic: I'd like to draw triangles !
Replies: 4
Views: 939

Re: I'd like to draw triangles !

Hi,

Thank you for your suggestion, Sir.
Well, it's possible to create an indicator that will plot a triangle by three mouse clicks but that will be just an outline of the triangle.
If you want you can code it yourself or order it to our specialists for additional charge.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
30 Oct 2012
Forum: MultiCharts
Topic: I'd like to draw triangles !
Replies: 4
Views: 939

Re: I'd like to draw triangles !

Hi StratMan,


This feature has not been implemented yet and it's not going to be released in the nearest future. You may want to vote for the existing feature request in the Project Management on our web site: respective feature request.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
16 Oct 2012
Forum: MultiCharts
Topic: Running, Stopping an indicator using a mouseclickevent
Replies: 5
Views: 2583

Re: Running, Stopping an indicator using a mouseclickevent

Hi Martin, You can make your script be recalculated by analyzing the location of a drawing on a chart. Such keywords as #return http://www.multicharts.com/trading-software/index.php/Return and recalculate http://www.multicharts.com/trading-software/index.php/Recalculate can help you to achieve this ...
by Katrin Yanenko
10 Sep 2012
Forum: MultiCharts .NET
Topic: THANK YOU SO MUCH !!!!!!!!!! And Congratulation !!!!!
Replies: 4
Views: 2056

Re: THANK YOU SO MUCH !!!!!!!!!! And Congratulation !!!!!

Dear Emmanuel,


Thank you for your kind words!

We hope you enjoy working with MultiCharts. :)

Best Regards,
Katrin Yanenko
by Katrin Yanenko
20 Aug 2012
Forum: MultiCharts
Topic: Renko chart in live strategy running
Replies: 15
Views: 3645

Re: Renko chart in live strategy running

Hi lois77,


Please come to our Live Chat http://messenger.providesupport.com/mes ... pport.html tomorrow from 6:30 am till 1 pm EST in order we could connect to your machine remotely and investigate this issue with the specialist in this area.

Best Regards,

Katrin Yanenko
by Katrin Yanenko
16 Aug 2012
Forum: MultiCharts
Topic: Renko chart in live strategy running
Replies: 15
Views: 3645

Re: Renko chart in live strategy running

Dear lois77, We were asking you for a workspace because it would show us whether you use IOG or not. If this option is enabled then this situation is likely to happen. Let me explain why. Let’s say you have IOG on then the strategy is calculated 4 times on each historical bar during backtesting. Dat...
by Katrin Yanenko
14 Aug 2012
Forum: MultiCharts
Topic: Renko chart in live strategy running
Replies: 15
Views: 3645

Re: Renko chart in live strategy running

Dear lois77, Please describe in details what exact mismatch do you have between history and data playback strategy performance: 1) provide screenshots demonstrating this behavior 2) workspace you are using 3) signal code you are using 4) detailed description and steps for reproducing this behavior. ...
by Katrin Yanenko
14 Aug 2012
Forum: MultiCharts
Topic: 5min Strategy with Bar Mag = 1min - equivalent Data 1/2?
Replies: 12
Views: 1294

Re: 5min Strategy with Bar Mag = 1min - equivalent Data 1/2?

Dear Edwin,

Thank you for your suggestion.
We are considering this feature for future implementation.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
07 Jun 2012
Forum: MultiCharts
Topic: Selecting Custom Criteria for Optimization
Replies: 22
Views: 4904

Re: Selecting Custom Criteria for Optimization

Hi Dave, I can not select the Custom Fitness Value from the list under the Standard Criteria section on the Optimization Criteria tab of the Exhaustive Search Properties window or on the Algorithm-Specific Properties tab of the Genetic Algorith Properties window in Portfolio backtester. Is it not p...
by Katrin Yanenko
22 Mar 2012
Forum: MultiCharts
Topic: esignal symbol search does not work anymore
Replies: 9
Views: 1225

Re: esignal symbol search does not work anymore

Hi, After thorough investigation on your end we've figured out that this behavior can be caused by two things: Internet Explorer is set to work offline or Internet Security Settings are too high. Internet Explorer is set to work offline 1. Open Internet Explorer. 2. From the Menu bar, select File. 3...
by Katrin Yanenko
11 Mar 2012
Forum: MultiCharts
Topic: Backtesting using IOG and Barstatus
Replies: 1
Views: 596

Re: Backtesting using IOG and Barstatus

Hi Chris, When you turn on Bar Magnifier it presents a replay of the way a bar was formed. Tick-by-tick replay is the most precise. Bar Magnifier is helpful when both the profit target and stop loss occurred on the same bar. In this situation, it is unclear whether the profit target or the stop loss...
by Katrin Yanenko
22 Feb 2012
Forum: MultiCharts
Topic: MULTICHARTS 8.0 BETA 1
Replies: 128
Views: 19488

Re: MULTICHARTS 8.0 BETA 1

Hi Neil, Hi, The Master Strategy Trailing Stop seems to have issues. In the Master Strategy, I have the following set - "Profit Target" = 8 "Stop Loss" = 5 Trailing Stop - "Amount of Profit" =5 "Stop Loss" = 5. I enter the trade Short @ 4219. The Profit Target and Stop Loss orders are placed. The pr...
by Katrin Yanenko
08 Feb 2012
Forum: MultiCharts
Topic: How can I get a charts before the 8/30/2010 ?
Replies: 3
Views: 759

Re: How can I get a charts before the 8/30/2010 ?

Hi Emmanuel, We've investigated the issue on your end and found out that LMAX has sent the minute data up to the 8/29/2010. So all the data is presented on the chart and in the Edit Data in QM. The amount of your historical data depends on your LMAX account. So there is no issue on MC's end, I would...
by Katrin Yanenko
08 Feb 2012
Forum: MultiCharts
Topic: How can I get a charts before the 8/30/2010 ?
Replies: 3
Views: 759

Re: How can I get a charts before the 8/30/2010 ?

Hi,


Please come to our Live Chat http://messenger.providesupport.com/mes ... pport.html as soon as possible from 6:30 am till 11 am EST in order the specialist could investigate the issue on your end.


Best Regards,
Katrin Yanenko
by Katrin Yanenko
03 Feb 2012
Forum: MultiCharts
Topic: Memory Release MC7.4
Replies: 1
Views: 500

Re: Memory Release MC7.4

Hi, Could you please give us the concrete numbers what the amount of memory that fails to release is. What is the size of the memory from the very beginning? Please send us your workspaces, export of the instruments that are used and your studies applied on the charts to support@multicharts.com This...
by Katrin Yanenko
02 Feb 2012
Forum: MultiCharts
Topic: support of backfill from MB Trading ? [SOLVED]
Replies: 3
Views: 805

Re: support of backfill from MB Trading ? [SOLVED]

I'm glad to hear that.
We're always ready to help you, Sir.


Best Regards,
Katrin Yanenko
by Katrin Yanenko
01 Feb 2012
Forum: MultiCharts
Topic: SetStopLoss on Entry Bar
Replies: 6
Views: 4245

Re: SetStopLoss on Entry Bar

Hi,


We’ve confirmed this issue and our team is in the process of fixing it.
As a workaround please try to use both ++LE MIT and SetStopLoss signals with IOG off, or both with IOG on.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
31 Jan 2012
Forum: MultiCharts
Topic: support of backfill from MB Trading ? [SOLVED]
Replies: 3
Views: 805

Re: support of backfill from MB Trading ? [SOLVED]

Hi, MB Trading provide historical data in the following way: Forex: Tick history - 15 Days Minute Bar history - 170 days Day Bar history goes back to 01/1995 Equities/Futures: Tick history - 15 Days Minute Bar history - 170 days Day Bar history goes back to 10/2002 Options: Tick history - 45 Days Mi...
by Katrin Yanenko
27 Jan 2012
Forum: MultiCharts
Topic: Importing ascii data resulted in recent data going missing
Replies: 1
Views: 486

Re: Importing ascii data resulted in recent data going missi

Hi, We have several questions that could help us understand the nature of your issue. 1. What is the name of the instrument that was used? On what resolution was the issue reproduced? What field ( trade, bid, ask) was used? 2. What data range did you have before the ASCII import? For example, a minu...
by Katrin Yanenko
25 Jan 2012
Forum: MultiCharts
Topic: assign value to arrows
Replies: 4
Views: 679

Re: assign value to arrows

I have created a indicator that will draw arrows up for bullish down for bearish. My problem is though my conditions can generate several of the same arrow consecutively so the signals might look something like buy buy buy sell sell buy. what i want is for the arrows to be buy, sell , buy sell etc....
by Katrin Yanenko
24 Jan 2012
Forum: MultiCharts
Topic: Results difference for BT in portfolio backtester and MC
Replies: 4
Views: 2184

Re: Results difference for BT in portfolio backtester and MC

Hi, The report in Portfilio Backtester is also full and contains the same data and tabs. Please Extend the Breakdown by Symbol section and select Overview. In the Overview you can see the list of instruments. If you left click on one of them you'll see the full Strategy Performance Report for this p...
by Katrin Yanenko
23 Jan 2012
Forum: MultiCharts
Topic: Optimization speed is 4 times longer!
Replies: 5
Views: 811

Re: Optimization speed is 4 times longer!

Dear Lee,


We're glad to hear that everything works fine.
In case you have any questions do not hesitate to ask our support team.
It's always our pleasure to help you.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
20 Jan 2012
Forum: MultiCharts
Topic: Optimization speed is 4 times longer!
Replies: 5
Views: 811

Re: Optimization speed is 4 times longer!

Hi Lee, We have several questions for you. Did your custom signals become4 times longer in MultiChart? Have you changed anything on your machine? Probably you've installed some new applications, firewall. Did you change the inputs of your signals? Does any of your custom signals use *.dll? What is t...
by Katrin Yanenko
13 Jan 2012
Forum: MultiCharts
Topic: Autotrades appear not to be sent to TWS.
Replies: 9
Views: 980

Re: Autotrades appear not to be sent to TWS.

Hi Splint, Please describe how you have added the instrument that you use. Have you add it in the Quote Manager in the following way: Instruments --> Add Symbol --> Form Data Source? Please go to File -> New -> Order and position tracker window -> Logs tab and Orders tab. What do you see there? Best...
by Katrin Yanenko
11 Jan 2012
Forum: MultiCharts
Topic: ASCII Mapping
Replies: 9
Views: 1177

Re: ASCII Mapping

Wanted to bump this because I think one of my questions got lost. If I want to backup (or change) between databases, all I need to do is save the 3 .GDB files to a new location now. When I want to use them again, I need to shut down MultiCharts and replace them in the databases folder, right? Do I ...
by Katrin Yanenko
10 Jan 2012
Forum: MultiCharts
Topic: Results difference for BT in portfolio backtester and MC
Replies: 4
Views: 2184

Re: Results difference for BT in portfolio backtester and MC

Hi johnmok, Please make sure that you have one instrument both in MC and Portfolio Backtester. The Data Range should be specified as From_ To_ and not Days/Bars Back. The resolution should be the same both in MC and Portfolio Backtester. Please check that the inputs of your signals are the same. The...
by Katrin Yanenko
10 Jan 2012
Forum: MultiCharts
Topic: Bug using Dynamic array
Replies: 13
Views: 1088

Re: Bug using Dynamic array

This condition:

Code: Select all

if Counter>=1 and counter[1] >= 1 then
Best Regards,
Katrin Yanenko
by Katrin Yanenko
06 Jan 2012
Forum: MultiCharts
Topic: Bug using Dynamic array
Replies: 13
Views: 1088

Re: Bug using Dynamic array

Quote: Why "crosses under" is acting different? Probably, the cross happens even before checking the non-initialized values. Probably not. There is no cross at all. Otherwise according to my code, i would get the word "test" printed. Quote: It also should check previous values of my arguments. Does...
by Katrin Yanenko
05 Jan 2012
Forum: MultiCharts
Topic: Limit To [Offset] Values When Plotting?
Replies: 1
Views: 572

Re: Limit To [Offset] Values When Plotting?

Hi furytrader, There is no limitations for [Offset]. The only thing you should take care of is the Maximum number of bars study will reference option in the Format Study window Properties tab. Maximum number of bars study will reference should be enough for the [Offset]. Best Regards, Katrin Yanenko
by Katrin Yanenko
05 Jan 2012
Forum: MultiCharts
Topic: Bug using Dynamic array
Replies: 13
Views: 1088

Re: Bug using Dynamic array

Dear HummerH1,
Why "crosses under" is acting different?
Probably, the cross happens even before checking the non-initialized values.
It also should check previous values of my arguments. Doesn't it?
Yes, it should.

Best Regards,
Katrin Yanenko
by Katrin Yanenko
05 Jan 2012
Forum: MultiCharts
Topic: Bug using Dynamic array
Replies: 13
Views: 1088

Re: Bug using Dynamic array

Hi, The function Crosses Over is serial, it checks the previous values of both arguments ( in your case it’s "close" and "arrLineValue[J]"). In this case the array is already initialized and has dimension equal 5 on the current bar, and when referring to its values ​​on previous bars the error retur...
by Katrin Yanenko
27 Dec 2011
Forum: MultiCharts
Topic: ASCII Mapping
Replies: 9
Views: 1177

Re: ASCII Mapping

Hi shadrock55,

You can map ASCII files which have size up to 4 GB.
We do not recommend you to work with the database the size of which is larger than 16 GB.
If your ASCII file is 14 GB then we suggest to divide it into several smaller files and map it.

Best regards,
Katrin
by Katrin Yanenko
15 Dec 2011
Forum: MultiCharts QUIK
Topic: Бектест портфеля
Replies: 9
Views: 3724

Re: Бектест портфеля

Пожалуйста, nevr.
Всегда рады Вам помочь.
by Katrin Yanenko
14 Dec 2011
Forum: MultiCharts QUIK
Topic: Бектест портфеля
Replies: 9
Views: 3724

Re: Бектест портфеля

Вот то, что Вы просили: Суммарное количество уже инвестированного рискового капитала TotalPotentialRiskCapital (капитал, который «заморожен» в сделке / капитал, который мы можем потерять) по всем символам: TotalPotentialRiskCapital = ∑ PotentialRiskCapitalForSymbol for each symbol; Суммарное количес...
by Katrin Yanenko
14 Dec 2011
Forum: MultiCharts
Topic: Log files monitor
Replies: 5
Views: 845

Re: Log files monitor

Hi, These strings that you have found should work fine. You can also see whether the current position is Long or Short in the TradingServer_Trace.txt in TradingServer folder. There are lines as: SetPosition m_MP=1, _broker_mp=1 SetPosition m_MP=-1, _broker_mp=-1 and Position updated: ..........; MP=1;
by Katrin Yanenko
12 Dec 2011
Forum: MultiCharts
Topic: Log files monitor
Replies: 5
Views: 845

Re: Log files monitor

Dear Lars,

Unfortunately, it is not possible to check the connectivity of data feed and broker by the script. You can find this information only in the logs.

Best regards, Katrin
by Katrin Yanenko
09 Dec 2011
Forum: MultiCharts
Topic: Manual Pivot Indicator
Replies: 4
Views: 910

Re: Manual Pivot Indicator

flipflopper,

Could you provide more information regarding this issue?
Is it possible to send us the screenshots of the charts which demonstrate it?
by Katrin Yanenko
09 Dec 2011
Forum: MultiCharts QUIK
Topic: Бектест портфеля
Replies: 9
Views: 3724

Re: Бектест портфеля

Следующая информация поможет Вам разобраться с формулой в моём первом сообщении: Доступное количество денег для осуществления входа в позицию EntryAmmount вычисляется по формуле: EntryAmmount = Portfolio_Equity * PercentOfEquity / 100;, где: PercentOfEquity – значение в поле ввода опции «Percent of ...
by Katrin Yanenko
08 Dec 2011
Forum: MultiCharts
Topic: Log files monitor
Replies: 5
Views: 845

Re: Log files monitor

Hi Lars, Connectivity to data feed (Disconnected) Connectivity to data feed (Reconnected) - these can be found in tsServer log files (%USERPROFILE%\Local\AppData\Local\TS Support\MultiCharts\7.4.4846.200\Logs\tsServer). Connectivity to broker (Disconnected) Connectivity to broker (Reconnected) Chang...
by Katrin Yanenko
08 Dec 2011
Forum: MultiCharts
Topic: The new PFGBest Historical Data Capability
Replies: 9
Views: 1287

Re: The new PFGBest Historical Data Capability

Laurentius,

Could you please come to our Live Chat from 6:30 am till 4 pm EST in order we could connect to your machine and analize it on your end?
by Katrin Yanenko
08 Dec 2011
Forum: MultiCharts
Topic: The new PFGBest Historical Data Capability
Replies: 9
Views: 1287

Re: The new PFGBest Historical Data Capability

Hi,

What version of MultiCharts do you have?
by Katrin Yanenko
07 Dec 2011
Forum: MultiCharts QUIK
Topic: Бектест портфеля
Replies: 9
Views: 3724

Re: Бектест портфеля

Здравствуйте, nevr! Надеюсь, эта информация Вам поможет. В режиме «Percent of Equity» просчет количества контрактов (NumberOfContracts) для ордера-входа осуществляется по следующей формуле: NumberOfContracts = IntPortion( (EntryAmmount – CommVpt – SlippageVpt) / ( MaxPotentialLossPerContract + Margi...
by Katrin Yanenko
06 Dec 2011
Forum: MultiCharts
Topic: Manual Pivot Indicator
Replies: 4
Views: 910

Re: Manual Pivot Indicator

Hi,

Please explain the issue with the pivot indicators in details.
What do you mean by "if the close it captures isn't the official close"?
We need more details in order to investigate it.
by Katrin Yanenko
06 Dec 2011
Forum: MultiCharts
Topic: order type in order and position tracker
Replies: 1
Views: 424

Re: order type in order and position tracker

Hi,

Thank you for reporting. We confirm this issue and are going to fix it in the nearest future.
by Katrin Yanenko
06 Dec 2011
Forum: MultiCharts
Topic: The new PFGBest Historical Data Capability
Replies: 9
Views: 1287

Re: The new PFGBest Historical Data Capability

Hi, There is no need to change your existing settings in Quote Manager for PFG Best data source in order to get the historical data. When you set up the connection to PFG Best you should enter your account and the password. Then please press Request button. All the rest boxes will be filled automati...
by Katrin Yanenko
05 Dec 2011
Forum: MultiCharts
Topic: MultiCharts 7.4 Beta
Replies: 20
Views: 4507

Re: MultiCharts 7.4 Beta

I have 2 small questions regarding the manual trading performance report: - The Initial Capital is always $100000 and not my account size. Could i change that (so it gets the values from the Order and Position Tracker) and could i include commissions (they are set to zero)? - The report only shows ...
by Katrin Yanenko
03 Dec 2011
Forum: MultiCharts
Topic: Spread symbol for Zen Fire [SOLVED]
Replies: 4
Views: 1089

Re: Spread symbol for Zen Fire [SOLVED]

Hi Tim, Unfortunately, you are not able to plot a spread instrument in MultiCharts because Zen Fire does not provide data for these instruments through their API. As a workaround you can create an indicator Custom Line 1 with the input close of data1 – close of data2 in order to create a spread of t...
by Katrin Yanenko
02 Dec 2011
Forum: MultiCharts QUIK
Topic: Бектест портфеля
Replies: 9
Views: 3724

Re: Бектест портфеля

Здравствуйте, nevr! Вы можете попробовать реализовать это с помощью глобальных переменных (http://www.bigmiketrading.com/tradestat ... harts.html - можете ознакомиться с более подробной информацией и примерами на Big Mike's Forum), либо Вы можете заказать разработку индивидуального проекта, обративш...
by Katrin Yanenko
02 Dec 2011
Forum: MultiCharts
Topic: MC 7.0 has been crashing continuously for 2 days
Replies: 28
Views: 2647

Re: MC 7.0 has been crashing continuously for 2 days

This is great news.
We are really glad to hear that.
by Katrin Yanenko
30 Nov 2011
Forum: MultiCharts
Topic: How can i make the marker show up again?
Replies: 2
Views: 551

Re: How can i make the marker show up again?

Hi,

Please try to move the chart down by using Move Down button (please see the screenshot).
by Katrin Yanenko
29 Nov 2011
Forum: MultiCharts
Topic: Problems when running MC offline
Replies: 3
Views: 1348

Re: Problems when running MC offline

I meant that if there is MC in offline mode on one PC and the internet connection is on then you won't be able to use MC on the other machine. You can have MultiCharts running when there is internet connection only on one machine. The issue that you demonstrated yesterday is in the process of invest...
by Katrin Yanenko
29 Nov 2011
Forum: MultiCharts
Topic: MC 7.0 has been crashing continuously for 2 days
Replies: 28
Views: 2647

Re: MC 7.0 has been crashing continuously for 2 days

Dear Alex,

We need more details of this issue. Please come to our Live Chat as soon as you have the disconnection. Our working hours are from 6:30 am till 4 pm EST.
by Katrin Yanenko
28 Nov 2011
Forum: MultiCharts
Topic: Problems when running MC offline
Replies: 3
Views: 1348

Re: Problems when running MC offline

Hi, Yes that is possible, but you need to disable the Internet connection on the PC2 that will be in offline mode. You need to login to MC on PC2 first, then switch to offline mode, disable Internet, login to MC on PC1 in online mode. You can install MultiCharts on two PCs, but you can run one Multi...

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