Search found 87 matches

by mojotrader
13 Apr 2009
Forum: MultiCharts
Topic: MC Crash/Restart Message
Replies: 1
Views: 910

MC Crash/Restart Message

I get the attached message upon MC restart after a crash. The message does not make sense when on the same computer. I assume the proper response is to click the Yes button.
by mojotrader
30 Mar 2009
Forum: MultiCharts
Topic: range bar
Replies: 3
Views: 1742

Re: range bar

Is it possible to view an emini sp chart with each bar having a range of 1.5 points? When I try I receive message that number must be under 10000 and that appears to be a 1 point range. Yes, 200 = 2.00 pts 175 = 1.75 pts 150 = 1.50 pts 125 = 1.25 pts 100 = 1.00 pts Just make sure the ES price scale...
by mojotrader
06 Mar 2009
Forum: MultiCharts
Topic: Is Beta 4 stable ?
Replies: 34
Views: 9689

brodnicki steven, I have to apologize. I actually had Beta 3 when I told you it seemed to work fine. I downloaded Beta 4 last night and didn't have any problems till market opened this morning, then I had 4 crashes. After spending some time with TS support, I ended up going back to the official rele...
by mojotrader
05 Mar 2009
Forum: MultiCharts
Topic: Is Beta 4 stable ?
Replies: 34
Views: 9689

I have Beta 4 and it has some problems but nothing major. I traded all week on it. Just a word of advice though, spoken through experience: Don't upgrade MC on a Friday or you may be twiddling your thumbs all weekend. Should you have a licensing problem or other issue you'll have to wait till Monday...
by mojotrader
02 Mar 2009
Forum: MultiCharts
Topic: Studies turned off when opening a chart or changing a symbol
Replies: 6
Views: 2158

Yep, i have that same problem
by mojotrader
26 Feb 2009
Forum: MultiCharts
Topic: Digital Rights Management System?
Replies: 100
Views: 21852

I agree with all the DRM crap. Should my real time feed stop working just because MC fails to "authenticate", you know what will hit the fan. MC has a licensing issue, not a DRM problem. In my past life I delt with these issue in software. As a windows application, MC has full access to system (hard...
by mojotrader
26 Feb 2009
Forum: MultiCharts
Topic: Digital Rights Management System?
Replies: 100
Views: 21852

This message is really getting annoying. Three times today it pops up interrupting my concentration. I know it's beta but still....
by mojotrader
25 Feb 2009
Forum: MultiCharts
Topic: Beta 3 Problems
Replies: 2
Views: 1220

Beta 3 Problems

1. Track Price using the cross doesn't work. Edit: Works on Point but not my Vol charts 2. Track Time using the cross doesn't work when scrolling a chart window using the mouse wheel. In prev releases, I could scroll a chart leaving the cross stationary over a window and the time displayed for the c...
by mojotrader
15 Feb 2009
Forum: MultiCharts
Topic: Cache Folder
Replies: 2
Views: 1226

Cache Folder

I just noticed there is a folder on my system named c:\Documents and Settings\%username%\Local Settings\Application Data\TS Support\MultiCharts\Cache that contains over 3GB of data in 1200 .sch files. Can I delete the contents of this folder periodically to remove many old files and to conserve disk...
by mojotrader
30 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4328

Hi HaeRim, The problem on 10-second bars has been confirmed as a bug. It has to do with indicators not being calculated on open of second-based bars. The bug will be soon fixed. Marina, This seems to be the same problem with Point/Range bars, and is fairly obvious in slow markets. The example video...
by mojotrader
27 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4328

Re: Bar Completion/Update Delays

Please see attached video illustrating a very annoying problem related to bar completion. This problem has been around since 2.x but it really needs to be addressed since charts are not being updated correctly based on current information. A range (Point) bar is completed when a new price is receiv...
by mojotrader
27 Jan 2009
Forum: MultiCharts
Topic: [Bug Report] Indicators get delayed for second charts
Replies: 10
Views: 2692

I believe this problem is related to the one I reported in the link below. Your example though is more apparent. When prices come in quickly, I’ve seen the chart shift left 10-20 spaces before bars are even printed. http://forum.tssupport.com/viewtopic.php?t=5816&highlight= Mojo, Do you have any hi...
by mojotrader
24 Jan 2009
Forum: MultiCharts
Topic: [Bug Report] Indicators get delayed for second charts
Replies: 10
Views: 2692

I believe this problem is related to the one I reported in the link below. Your example though is more apparent. When prices come in quickly, I’ve seen the chart shift left 10-20 spaces before bars are even printed.

http://forum.tssupport.com/viewtopic.ph ... highlight=
by mojotrader
08 Dec 2008
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4328

Bump!

Before my post scrolls off the front page of this forum doomed to page 2 where no readers, or TS venture, please TS examine and respond to the attached video of my first post. It's a very annoying problem that needs to be addressed.

~mojo
by mojotrader
05 Dec 2008
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4328

Bar Completion/Update Delays

Please see attached video illustrating a very annoying problem related to bar completion. This problem has been around since 2.x but it really needs to be addressed since charts are not being updated correctly based on current information. A range (Point) bar is completed when a new price is receive...
by mojotrader
23 Nov 2008
Forum: MultiCharts
Topic: Need Crosshair Color
Replies: 1
Views: 1010

Need Crosshair Color

I changed the background colors of my charts to reduce eye strain but now it is difficult to see the crosshair or the crosshair price/time labels. As a first implementation suggestion, add a "Crosshair" tab to the Format Window dialog with two radio buttons: Auto & Manual. Auto would determine color...
by mojotrader
17 Nov 2008
Forum: MultiCharts
Topic: MC Constantly Refreshing Desktop when changeing workspaces
Replies: 2
Views: 1064

More Information:

I have discovered this problem occurs when running Camtasia Studio and MC together, which I use to record all my trading sessions. This desktop refresh issue didn't occur until MC v5 beta 1.

~Mojo
by mojotrader
14 Nov 2008
Forum: MultiCharts
Topic: MC Constantly Refreshing Desktop when changeing workspaces
Replies: 2
Views: 1064

MC Constantly Refreshing Desktop when changeing workspaces

After installing MC 5 beta 1 build 1737 my desktop is refreshed everytime I change workspace. This is very annoying, especially when you have multiple screens, and should be fixed before the next beta release.

Thanks,
Mojo
by mojotrader
14 Jul 2008
Forum: MultiCharts
Topic: Authorization. MC can't now work for 30 days off-line
Replies: 18
Views: 4848

Re: Authorization. MC can't now work for 30 days off-line

Hello, In this post http://forum.tssupport.com/viewtopic.php?t=5278 Stanley says MC can work 30 days without internet connection. 1. I opened MC while off-line and happily my MC started working without asking me for my registration name and my registration key. 2. I closed MC after 5 minutes. 3. I ...
by mojotrader
01 Jul 2008
Forum: MultiCharts
Topic: A correlation matrix with lag and avanced feature
Replies: 12
Views: 4285

phil,

Any chance of you sharing that nice correlation matrix?

~mojo
by mojotrader
30 Jun 2008
Forum: MultiCharts
Topic: DTN Data Feed
Replies: 5
Views: 1876

Re: DTN Data Feed

It would be nice to know if the DTN feed is working correctly because I am considering switching from Esignal. They are not performing unless you call missing data and receiving no data at all, performing. I follow CDN stocks as well as a few continuous futures contracts using Volume charts so the ...
by mojotrader
20 May 2008
Forum: MultiCharts
Topic: IQFeed 4.4.0.3 Compatibility
Replies: 9
Views: 2452

IQFeed 4.4.0.3 Compatibility

Has MC been tested/certified on latest IQFeed API?
by mojotrader
19 May 2008
Forum: MultiCharts
Topic: Two Charts, Same Market, Different Price
Replies: 1
Views: 989

Two Charts, Same Market, Different Price

See attached pic. I several ES charts, each on a different time frame but they show different prices. This example is off by 1 tick but I've seen a 2 tick difference between charts. Edit: I just wanted to add that if you are watching the same market in several different time frames, I would expect a...
by mojotrader
15 May 2008
Forum: MultiCharts
Topic: Authentication
Replies: 10
Views: 2609

FYI, this problem happened again last night. I fired up MC, the IQFeed connection window opened up, while attempting to connect I realized my router was turned off so I exited MC. Upon MC restart I was prompted to register again.
by mojotrader
15 May 2008
Forum: MultiCharts
Topic: PlotPaintBar Problem
Replies: 3
Views: 1300

Hi guys, A slight delay in painting bars is normal. As for the situation where you had a 10-20-bar delay: what were you plotting? And what was the resolution? Thank you! The best way to illustrate the problem is with a 50 Point Chart Resolution on ES. You won't see the problem when the market is gr...
by mojotrader
07 May 2008
Forum: MultiCharts
Topic: Authentication
Replies: 10
Views: 2609

Hi mojotrader, Are you using the latest version of MultiCharts? In the latest version, you only need to register every 30 days. In other words, if you have registered previosly you should be able to use the program even if there's no internet connection. I'm on version 3.0.1200.4785 I have one of t...
by mojotrader
07 May 2008
Forum: MultiCharts
Topic: Authentication
Replies: 10
Views: 2609

Hi momentum and mojotrader, Did you have this experience while using the trial version? If you need help with registering for trial (or registering the license that you purchased) please contact our customer support representatives at m Regards. I'm a registered user. You might be able to replicate...
by mojotrader
06 May 2008
Forum: MultiCharts
Topic: PlotPaintBar Problem
Replies: 3
Views: 1300

PlotPaintBar Problem

The new version of MC seems to have problems painting range bars under certain conditions, especially in fast markets. I've seen at times 10 to 20 bars displayed using default colors defined on the Format Symbol/Style tab real time before the paint bar script catches up. It's as if one thread update...
by mojotrader
04 May 2008
Forum: MultiCharts
Topic: Authentication
Replies: 10
Views: 2609

Re: Authentication

My internet was down for 24 hours and could not authenticate, and when I started MC it said my license had expired and I could not use it. Where is the 30 day period. This is not satisfactory. I had a similar experience with 3.x. I started MC w/internet down and aborted loading process by exiting a...
by mojotrader
06 Apr 2008
Forum: MultiCharts
Topic: Subscription Customers
Replies: 1
Views: 962

Subscription Customers

Will 2.x subscription customers have access to 3.0, or will we have to wait till our current subscription expires before moving to the new version?

Thanks,
~mojo
by mojotrader
31 Mar 2008
Forum: MultiCharts
Topic: Gaps in chart w/Beta II Hotfix
Replies: 10
Views: 2598

Hi mojotrader and Geoff, Could you please contact us via LiveChat at m ? We need to have a look at your computers to find out what has been causing the gaps. The customer support hours are 6:30 am - 4:00 pm EST, Monday through Friday. Thank you! Marina, I sent my log files to tssupport last week. I...
by mojotrader
26 Mar 2008
Forum: MultiCharts
Topic: Gaps in chart w/Beta II Hotfix
Replies: 10
Views: 2598

Hi mojotrader, Whenever you see gaps on chart, try reloading the data for the period with the gap (ctrl+R). If that doesn't work, compare the charts in MC with the charts in the same resolution in the provider's platform. If the gaps are only present in MC, contact our support service. See attached...
by mojotrader
26 Mar 2008
Forum: MultiCharts
Topic: Multicharts 3.0 Beta 2 is now available (Now with Hot Fix!)
Replies: 32
Views: 10163

When installing a new version of MC, the version that is currently on your computer must be uninstalled first......


Does this include data or just program?
by mojotrader
26 Mar 2008
Forum: MultiCharts
Topic: Gaps in chart w/Beta II Hotfix
Replies: 10
Views: 2598

Hi mojotrader, Who is your data provider? DTN/IQFeed Did these gaps appear in the data that you had previously collected or in the new data received from the provider after the update? No, they only appeared after installing Beta II w/hotfix. Beta I did not exhibit this gap problem. Were the gaps s...
by mojotrader
25 Mar 2008
Forum: MultiCharts
Topic: Gaps in chart w/Beta II Hotfix
Replies: 10
Views: 2598

Gaps in chart w/Beta II Hotfix

See attached chart for illustration. After upgrading from Beta I to Beta II w/hotfix all my charts have gaps. My setup include one workspace with multiple charts (different time frames) for each market (ES,NQ,EUR) that I trade. These gaps appear at the same time within a market but differnt times ac...
by mojotrader
18 Mar 2008
Forum: MultiCharts
Topic: new beta
Replies: 22
Views: 4448

I just wish the dancing chart bug is fixed in the coming release. The dancing chart will not be fixed - we have no idea how to replicate it. I don't know about dancing charts, but i have seen dancing indicators. This problem seems to occur when indicators scaled to screen bump up against the top or...
by mojotrader
26 Feb 2008
Forum: MultiCharts
Topic: Vol Charts Incorrect
Replies: 6
Views: 1503

This question has been discussed many times. You should understand that if we would construct volume bars according to proposed algorithm, the start point changed appearance of the chart. It means that you will have two completely different charts if you use 10 days back and 20 days back. So why do...
by mojotrader
26 Feb 2008
Forum: MultiCharts
Topic: Vol Charts Incorrect
Replies: 6
Views: 1503

What does make you think it is incorrect? I think the volume bar size is too large so it couldn't be archived during a single session, but we reset volume count each new trading session. This is why the bars are different and size is less than requested. We haven’t change it in MC 3.0 Resetting vol...
by mojotrader
25 Feb 2008
Forum: MultiCharts
Topic: Vol Charts Incorrect
Replies: 6
Views: 1503

Vol Charts Incorrect

Using latest beta, a 41,685,750 vol chart of QQQQ displays incorrect volume as shown in the attached pic. As you reduce the # of contracts per bar, the chart seems to improve. I can't confirm if this was a problem in the latest production release 2.x as I was not using this kind of chart on QQQQ. ~m...
by mojotrader
14 Feb 2008
Forum: User Contributed Studies and Indicator Library
Topic: Market Profile
Replies: 3
Views: 2161

Hi mojo,

According to our tests, the indicator above doesn't work properly either in TS or in MultiCharts. I would recommend trying a market profile indicator posted here http://forum.tssupport.com/viewtopic.php?t=2728


I tried that version but get the arrary out of bounds error regardless of "bars back" setting.
by mojotrader
13 Feb 2008
Forum: User Contributed Studies and Indicator Library
Topic: Market Profile
Replies: 3
Views: 2161

Market Profile

I came across this TS 2000i compatible "Poor Man's" Market Profile indicator but can't get it to work in MC. I'm EasyLanguage challenged so any of you experts looking for a challenge please see what you can do with it and post a working solution for everyone to use. If there are better "free" MP ind...
by mojotrader
18 Jan 2008
Forum: MultiCharts
Topic: Running Multiple Instances of MC & Workspaces
Replies: 4
Views: 1194

Thanks Marina, that should work.

~mojo
by mojotrader
17 Jan 2008
Forum: MultiCharts
Topic: Running Multiple Instances of MC & Workspaces
Replies: 4
Views: 1194

Running Multiple Instances of MC & Workspaces

Is there a way for each running instance of MC to open their respective last workspace upon program startup. For example: MC instance #1 uses Workspace A on LCD #1 MC instance #2 uses Workspace B on LCD #6 When I restart two instances of MC I have to not only position each instances app window on th...
by mojotrader
05 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

Your problem is not clear, so could you visit our helpdesk to demonstrate it? Your problem is not clear, so could you visit our helpdesk to demonstrate it? There's really no way to demonstrate this without going through the painful process of a complete reinstall. It's inconsistent. Desktop: 1. Upg...
by mojotrader
04 Jul 2007
Forum: MultiCharts
Topic: Transparent Crosshair Time/Price (v2.1.909.909)
Replies: 11
Views: 3009

Yes it is different, but it is perfectly readable IMHO. What is wrong with it? I liked it the other way. The contrast made it easier to see on the timeline below and price scale to the right, but I do like the transparent hint window option. I can live with it but like most users I don't like chang...
by mojotrader
04 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

Could you make sure that IQFeed 4.2.1.4 is installed? If it is true, please go to QuoteManager -> Tools -> Data Sources and check IQFeed data plug-in version. It should be 1.0.909.28001 I've been using IQFeed 4.2.1.4 for some time now and my plug-in version is 1.0.909.2800. Everything seems to be u...
by mojotrader
03 Jul 2007
Forum: MultiCharts
Topic: Transparent Crosshair Time/Price (v2.1.909.909)
Replies: 11
Views: 3009

Could you provide me with some screenshots illustrating this?


See attached pic...
by mojotrader
03 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

*******
I just installed the latest beta on my laptop and now have the problem as described in my first post without going into offline mode.
*******
by mojotrader
03 Jul 2007
Forum: MultiCharts
Topic: Transparent Crosshair Time/Price (v2.1.909.909)
Replies: 11
Views: 3009

Mojotrader,

If you think that the transparent crosshair is not readable you can turn it off at View->Transparent Hint.


I tried that but it turns off the transparent hint window, not the crosshair time/price values displays on their corresponding scales.
by mojotrader
02 Jul 2007
Forum: MultiCharts
Topic: Transparent Crosshair Time/Price (v2.1.909.909)
Replies: 11
Views: 3009

Transparent Crosshair Time/Price (v2.1.909.909)

The crosshair time/price display is now transparent and difficult to read. I like the Transparent Hint window but transparent crosshair time/price is not readable. Please either make this the way it used to be or provide a Format Window option to set the crosshair background color.

Thanks
~mojo
by mojotrader
01 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

UPDATE II: Finally got DTN/IQFeed back online by:

1. Exporting all symbol data
2. Exporting custom EasyLanguage scripts.
3. Uninstalled MC including database, then reinstalled.
4. Imported scripts
5. Imported symbol data

Everything is back to normal.
by mojotrader
01 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

Update: NONE OF THE FOLLOWING WORKED - MC CANNOT/WILL NOT CONNECT TO DTN/IQFEED

1. Reinstalled MC Beta
2. Deleted/Created Symbol in QuoteManager
by mojotrader
01 Jul 2007
Forum: MultiCharts
Topic: New Beta Problem v2.1.909.909
Replies: 7
Views: 2412

New Beta Problem v2.1.909.909

QuoteManager is unable to locate IQ32.dll and can't start my DTN/IQFeed. It's looking for the dll in: C:\Documents and Settings\xxxxxx\Application Data\TSSupport\MultiCharts\IQ32.dll. The dll it's looking for is actually in the "C:\Program Files\DTN\IQFeed" folder. This occurred after working "offli...
by mojotrader
13 Jun 2007
Forum: MultiCharts
Topic: Anyone using OpenTick Data
Replies: 2
Views: 1259

Re: Anyone using OpenTick Data

Hello, Just curious if anyone has been using opentick recently and what their experiences are with it. Thanks, ~iso I use OpenTick for backfilling only, not real time. I modified one of their sample programs to download symbol data over a specified time period then use the MC import function to bac...
by mojotrader
02 Jun 2007
Forum: MultiCharts
Topic: MultiCharts 2.1 Beta
Replies: 93
Views: 38869

Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save the...
by mojotrader
01 Jun 2007
Forum: MultiCharts
Topic: MultiCharts 2.1 Beta
Replies: 93
Views: 38869

The new beta looks pretty solid. It may be too late for this release for a new simple request but it would be nice if you saved User Defined scaling properties for each chart. Every time MC is started I have to go through and rescale about 25 charts (5 workspaces each with 3 -5 charts). Thanks, ~mojo
by mojotrader
14 May 2007
Forum: MultiCharts
Topic: Subscription Plan
Replies: 2
Views: 1292

Subscription Plan

I just noticed on the MC product info/purchase page you no longer offer a monthly subscription plan.

Is this still being offered or are you going to require subscription customers to eventually purchase to continue using MC?
by mojotrader
10 May 2007
Forum: MultiCharts
Topic: PLEASE FIX DTN/IQFEED DLL DOWNLOAD
Replies: 2
Views: 1767

Re: PLEASE FIX DTN/IQFEED DLL DOWNLOAD

Mojotrader, it works fine for me. I have attached the downloaded file and maybe Admin can delete it after you have downloaded it. Regards, ABC Thanks ABC. I've tried downloading the file from two different computers at two different locations. Even the old ftp command line doesn't work. Ya know as ...
by mojotrader
09 May 2007
Forum: MultiCharts
Topic: New IQDataFeed dll. for the latest version of IQFeed
Replies: 9
Views: 3743

Re: New IQDataFeed dll. for the latest version of IQFeed

Dear customers, We prepared a new tsIQDataFeed dll. for the latest version of IQFeed. So if you upgraded to the latest version of IQFeed, please overwrite the existing dll. that is located in C:\Program Files\Common Files\TS Support\TSServer\Datafeeds with the new one that can be downloaded here: m...
by mojotrader
08 May 2007
Forum: MultiCharts
Topic: New IQFeed Client
Replies: 3
Views: 1349

Please use the dll. I uploaded here: http://forum.tssupport.com/viewtopic.php?t=3639


I can't download the file. Either your FTP server isn't working or the file is inaccessible.
by mojotrader
07 May 2007
Forum: MultiCharts
Topic: New IQFeed Client
Replies: 3
Views: 1349

New IQFeed Client

Is MC compatible with the new IQFeed client V4.2.1.4?

~mojo
by mojotrader
28 Apr 2007
Forum: MultiCharts
Topic: IB data is excruciatingly slow to load!!
Replies: 7
Views: 2710

I believe the problem is with the way IB throttles access to their historical database, not MC. Essentially you get what you pay for. I began using MC with IB but wasn't pleased with the slow backfill times as well so I ended up with DTN/IQFeed. It's $100/month for the e-mini and it take just a few ...
by mojotrader
19 Apr 2007
Forum: MultiCharts
Topic: New to MC, coming from TS and a few questions...
Replies: 27
Views: 4950

For those of you following the thread, TS Support determined my problem with many workspaces over three monitors (2 video cards) is caused by lack of video memory. I have 128MB on card 1 and 64MB on card 2 which just isn't enough to support the many charts/workspaces that I'm trying to run. Accrodin...
by mojotrader
18 Apr 2007
Forum: MultiCharts
Topic: New to MC, coming from TS and a few questions...
Replies: 27
Views: 4950

Mojotrader, Thank you for the screenshots. Our developers think that the problem is that you don't have enough video memory to use MultiCharts on three monitors, but to give you a definite answer they need to analyze the logs. Could you send me the logs to tokareva@tssupport.com? Currently they are...
by mojotrader
15 Apr 2007
Forum: MultiCharts
Topic: New to MC, coming from TS and a few questions...
Replies: 27
Views: 4950

hi, The problem with greater than 2 screens seem pretty basic and replicable..... did you report this to tssupport ? And what is their response ? thanks I encountered the problem a couple of weeks ago but haven't had time to report it to TS. Since subscribing to TS I’ve only used two workspaces at ...
by mojotrader
14 Apr 2007
Forum: MultiCharts
Topic: New to MC, coming from TS and a few questions...
Replies: 27
Views: 4950

futurestrader019, I also used TS for a few years, went to Ensign, and I'm now using both Ensign and MultiCharts. I hope to eventually drop Ensign and go fulltime with MC but there are some service issues with TsSupport that I have to work out first. To answer your questions: 1. Yes you can but I'll ...
by mojotrader
09 Apr 2007
Forum: MultiCharts
Topic: Why I won't change from TS8 to MC [SOLVED]
Replies: 6
Views: 2563

Assuming you're referring to me regarding buying MC I typically don't buy until I've had a chance to use something for a while. Also, MC was in beta during my 30 eval so when it came time to commit I chose the subscription plan since I wasn't sure if the final version would be something I could use....
by mojotrader
09 Apr 2007
Forum: MultiCharts
Topic: Why I won't change from TS8 to MC [SOLVED]
Replies: 6
Views: 2563

The week before last I was on the verge of dropping Ensign Software completely for MultiCharts, until my subscription expired Friday evening, 1 day before the end of my subscription term. Saturday my credit card was charged for the next month and still was denied access to MC. Sunday came and went w...
by mojotrader
02 Apr 2007
Forum: MultiCharts
Topic: Financial Problems at TS???
Replies: 1
Views: 1123

Financial Problems at TS???

Well folks, they're now charging credit cards but not providing service. It may be time for all to bail and find another charting service. These people have not responded in four days to my renewal request but they've managed to charge my credit card for this month. It's time to warn all ET members.
by mojotrader
01 Mar 2007
Forum: MultiCharts
Topic: MC Stops Working On New Session
Replies: 2
Views: 1253

MC Stops Working On New Session

Every morning when the session starts at 8:30 MC hangs and does not update prices as the market moves. The attached pic illustrates the problem. The only workaround I've found is to restart MC, which of course takes 10 minutes since it has to backfill from IB. Is this a known problem? Is there anoth...
by mojotrader
22 Feb 2007
Forum: MultiCharts
Topic: Trendlines/Channels
Replies: 1
Views: 981

Trendlines/Channels

Please provide the option to turn off the popup helper window that appears when placing/moving trendlines and channels. The window does nothing but get in the way and frequently hides the very price points used while aligning channels. Also, please add icons to the Drawing toolbar that represent up/...
by mojotrader
06 Feb 2007
Forum: MultiCharts
Topic: No More Gaps
Replies: 1
Views: 920

No More Gaps

I was looking at my long term charts and realized how clean they looked, then I realized session breaks no longer appear as gaps on the chart.

WTG tssupport dev/support teams on latest beta.

Thanks,
mojo
by mojotrader
25 Jan 2007
Forum: MCFX
Topic: Gaps between bars in daily / 4hr charts
Replies: 18
Views: 5895

Mojotrader, Session breaks don't affect indicators and your screenshot proves this fact: if we draw a line from the session break you will see a hole in the indicator indicating the place of the session break. We agree that such holes are unacceptable and it is fixed in the current MultiCharts vers...
by mojotrader
24 Jan 2007
Forum: MCFX
Topic: Gaps between bars in daily / 4hr charts
Replies: 18
Views: 5895

In addition to the visual distortion of charts, the session break gaps DO affect indicators. Note in the attached chart (28,800 Volume on ER2) each session break gap forms a point on the indicators below. Just get a ruler and draw a line down from each session break and you'll notice that the indica...
by mojotrader
06 Jan 2007
Forum: MultiCharts
Topic: Popup Window While Moving Channels
Replies: 8
Views: 1540

In this case the pop-up window doesn't hide the cursor and if you move it to the place where you want to put the trendline the pop-up window will move synchronously and won't cover the area pointed by the cursor. Thanks for your feedback. We'll consider the possibility to add a setting that will hi...
by mojotrader
05 Jan 2007
Forum: MultiCharts
Topic: Popup Window While Moving Channels
Replies: 8
Views: 1540

Mojotrader and Nick, Could you post screenshots illustrating the situation when the popup window 'gets in the way' as we failed to reproduce this? This isn't the best example but it was easy to reproduce. This is a Down Channel that I'm trying to move by grabbing the top trend line between the two ...
by mojotrader
03 Jan 2007
Forum: MultiCharts
Topic: Popup Window While Moving Channels
Replies: 8
Views: 1540

I'm attaching the screenshot that shows the "popup window". Could you please explain in further details how does it get in your way? I'll try to reproduce the scenario and get a screen shot but this morning, while trying to move the channel, I couldn't tell where the beginning point was in an uptre...
by mojotrader
03 Jan 2007
Forum: MultiCharts
Topic: Popup Window While Moving Channels
Replies: 8
Views: 1540

Popup Window While Moving Channels

Is there a way to turn off the popup window that appears while moving or adjusting channels? The window gets in the way of where I'm trying to locate the channel especially while on the right edge of the screen.

Thanks,
~mojo
by mojotrader
29 Dec 2006
Forum: MultiCharts
Topic: IB backfill problem (pacing violation) [SOLVED]
Replies: 20
Views: 14624

As a follow-up, Ensign Software's IB refresh also failed. I had to update using their DTN feed.

This is definitely an IB problem and I don't think there is anything MC can do to resolve this, other than display charts with available data.


~mojo
by mojotrader
29 Dec 2006
Forum: MultiCharts
Topic: IB backfill problem (pacing violation) [SOLVED]
Replies: 20
Views: 14624

This pacing violation is an IB innovation and it means that after a number of data requests IB stops processing the incoming requests and after some time starts again. So for now after some time IB begins to return data in MultiCharts. We will take this into consideration and try to adjust to this ...
by mojotrader
19 Dec 2006
Forum: MultiCharts
Topic: New Beta Issues [SOLVED]
Replies: 7
Views: 2348

Dear ~mojo, I'll comment on each of your issues one by one. DEFECTS 1. If you use one chart you can compress, expand, move up and down it without clicking on it, all is set up by default. If you have several charts first you need to click on the necessary chart. 2. The settings you mentioned are no...
by mojotrader
12 Dec 2006
Forum: MultiCharts
Topic: 5000 Point setting for 5 Tick Range Bar on ER2
Replies: 2
Views: 1080

mojotrader,

check your settings for pricescale in QM. I bet you'll have 1/10000 (the standard for Globex). Change it to 1/100 and you'll need 50 for a 5 Tick Range Bar (5 if you change it to 1/10).

Chris


Thanks Chris, that worked.
by mojotrader
12 Dec 2006
Forum: MultiCharts
Topic: 5000 Point setting for 5 Tick Range Bar on ER2
Replies: 2
Views: 1080

5000 Point setting for 5 Tick Range Bar on ER2

There seems to be a problem with range bar (Point) settings on MC Beta. A 5000 Point setting displays a 5 tick (1/2 point) range bar on ER2. I use .5, 1.0, and 2.0 point range bars in ensign. The imposed limit of 10000 won't allow me to produce 2pt range bars in MC

Thanks,
~mojo
by mojotrader
11 Dec 2006
Forum: MultiCharts
Topic: Problems with Volume Charts
Replies: 4
Views: 1289

ensign has 2 different ways to calculate volume bars and the ability to disregard block trades which couse problems on volume bars chart. take a look at that option in set up-charts dialog in the program.. i hope MC could do that also some day....very convinient. Thanks for the heads up on the opti...
by mojotrader
11 Dec 2006
Forum: MultiCharts
Topic: Problems with Volume Charts
Replies: 4
Views: 1289

Thanks for the quick response Kate. I can't access that timeframe on my ensign charts since I wasn't keeping more than 5K bars, and I inadvertently refreshed my ensign charts using DTN, which wiped out my IB data. The anomaly has appeared several times today and occurred last week as well. I’ll use ...
by mojotrader
11 Dec 2006
Forum: MultiCharts
Topic: Problems with Volume Charts
Replies: 4
Views: 1289

Problems with Volume Charts

Please see the attached pic for problems with volume charts on MC Beta. It appears too many bars are printed when compard to other charting software such as Ensign.

Both charts are 450 volume using the same IB datafeed. Note pic has been mislabeled. It should be ER2H7.

~mojo

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