Thanks!

Notes: if the in application upgrade fails as above, and you go to the page above, you'll need to re-enter your name and email as if downloading for the first time.

If you click on Help > Check for Updates > Download

You get the error message:

Script Error
Line: 184
Char: 200
Error: Class not registered
Code: 0
URL: res://C:\Program Files\TS Support\MultiCharts .NET64\MCContainerShared.dll/20700

Any ideas how else to upgrade?

Bit of a basic question. Have read the pages on the watch list and market scanner but could not find the answer. What determines the color of the trend mini chart in the watch list? Is it that based on the resolution: If the last three bars are moving each lower than the other then color the chart r...

Henry, Sorry to say again, it is not possible to get the screen shot from the master account holder. This contains information about other sub account holders and is not available to us. We do understand there are no restrictions on the types of orders the sub account can place. We do not have sim a...

Hi Henry, Getting this information is proving difficult as the Interactive Brokers master account holder with a view of the Financial Advisor settings is different from us as sub account managers. The position was opened and managed directly within a sub account. Is there a specific setting you want...

Henry, I have done more testing my end and note the problem does not occur on a simple personal account where MC is running on the same computer as the IB TWS. The problem does occur when IB TWS is running on a different computer. The entry order is correctly accepted and the remote connection works...

Hello Henry, I hope you understand the preference not to be sending logs with ultimately sensitive financial details but here is an illustration of the technical problem: Here is the strategy expected: Capture(4).JPG One of the breakevens is set as follows: Capture(5).JPG The other is set one furthe...

Is anyone able to replicate this problem with version 9 build 10177 and the prior build as well: 1. Open DOM 2. Connect to Interactive Brokers 3. Create strategy as follows: Level 1: Profit Target T1, Stop Loss S Level 2: Profit Target T2, Stop Loss S - Breakeven: Activate at Profit Offset: B -- Mor...

Few more suggestions for the DOM: 1. Would it be possible to make the DOM slim or at least width scaleable? It takes up a wide load of screen real estate at the moment. It can be useful to track multiple instruments next to one another. 2. Would it be possible to have a list of user defined exit str...

TJ,

Thanks. You were right. Even after the main workspace window disappears from view on what appears a clean File > Exit, a number of MC processes run for up to a minute after.

Will leaving MC to do whatever it does after exiting the main workspace before shut down.

T

Does anyone always get this error. I get this every time even on the cleanest of MC shutdowns:

"The application terminated incorrectly. The collected market data could not be compressed and stored in the database. Do you want to save this data now?"

Started from scratch deleted the problem profile, recreated it and reapplied mappings. All works fine now. Thank you.

Andrew, Many thanks for the quick response. The solution worked. But it broke something else that was working fine before. One of the primary advantages of MC over other products is the ability to handle two brokers out of the box. I have two brokers. Now the Multicharts DOM that has Open E Cry (OEC...

1. You can click and enter an order in the DOM, but the order does not appear properly in the DOM. See Temp1.png. Temp1.png 2. The order then executes! And does not show in the DOM properly, moreover the automated strategy is not applied. Temp2.png Using: TWS Build 932.4 Nov 1, 2012 Java Version 1.7...

In most cases Hi Henry, Thanks for your message, which is perfectly clear. In order to avoid any misunderstanding, I was not asking for any modification of this feature. I just wanted to understand, so that I could adapt. With my current trading style, as I target a 4-tick profit before deduction of...