The version 15 is here now, but the promised bug-fix is not in place. It has been four years since the issue was reported.

The same problem has not been solved on the new release 14 (Build 21360). The sample image is for the daily chart of QQQ, with the CustomInstrument set to 1 day.

Thank you very much, Anna! I appreciate your effort striving to improve

Hi Anna, I rechecked the problem, and list the result as follows. It seems like still as I said: the problem is with the CustomeInstrument set to the resolution the same as the primary series'. Error messages are all similar except the second line which indicates the chart resolution used,. Two erro...

Thank you Anna! I am sorry I did not check 1 min as main data resolution, I will check that once I get home.. But my experience is basically exact as you described, I always faill to retrieve 1 day data with CustomInstrument when I set the main chart daily. I did try to attach the captured error ima...

Hi from a new comer! I have been playing with data retrieving using CustomInstrument, and noticed that it is working fine for retrieving instruments except the resolution the same as the primary data's.. I know I could do it with DataLoader, but the later is not bond with primary bars and would make...