MultiCharts: Trading Software for Automated Trading and Backtesting

Dave Masalov

I closed MC while maintaining an open position in the markets and received a warning that do not match with IB's position status. Hello Fernando, If you are able to reproduce the situation, please send us screenshots of Accounts table in TWS and Accounts tab of Order and Position Tracker as well as...

Dave Masalov

Why is there less data in the report of an optimization done with the Backtester tool than an optimization done on a chart? Hello, Portfolio consists of different symbols with different price levels and the strategy can be long on one symbol and short on the other at the same time. Therefore, it is...

Dave Masalov

Dear Users, Again, I would like to point out that we will support both 32 and 64 bits versions of MultiCharts. As for 32 bit external dll functions, they should be used with 32 bit version of MC. This is the operation system limitation. If you want to use your external functions in 64 bit version of...

Dave Masalov

arnie,

It works fine on our end. However, we will try to identify possible reasons of the issue and fix it. Please try to resubscribe to the threads.

Dave Masalov

Just made a video where you can see how Renko charts are different. This was shot using the new MC7.4 beta2 version.

The issue has been confirmed and added to our fix list. Thank you for reporting.

Dave Masalov

I can get MC to crash quite easily. Mostly when I make changes to the quote manager or backtest on zenfire data. Any time I start playing with quotes I used to get the same feeling as yours. flipflopper, PricePuzzle We receive all the crash reports that are sent to us and if the exception has been ...

Dave Masalov

Hello Fernando, Anyway, It would be nice to have also a report where all trades of all symbols could be combined We will implement this in one of the next versions. Shouldn't MC also recognize orders generated in TWS? Was MC open when you entered the position from TWS? If no, than it is normal that ...

Dave Masalov

PricePuzzle, Please check that your local time and time zone settings are correct (including daylight saving settings). Your second screenshot shows the difference in local computer time (displayed on the bottom of MC window) and the time of the last tick in the Status Line of the chart. If the prob...

Dave Masalov

Tresor,

We failed to reproduce the issue on our end. As far as I am concerned you can create unlimited number of PFG demo logins. Please come to our Live Chat to demonstrate the issue if it can be reproduced.

Dave Masalov

Tresor,

Please enable bid and ask indication on the status line (Format Window --> Status Line) and send us screenshots showing discrepancies between bid and ask in the status line and on Chart Trading panel if any. Also please tell me the exact build of MultiCharts that you are using.

Dave Masalov

WHEN will this memory issue be fixed such that the platform will funciton in the way advertised (portflio bactesting and optimization)? greenroomhoo, We are working on 64 bit version of MultiCharts which won't have 2GB of virtual memory per process limitation and consequently will solve running out...

Dave Masalov

Today I've made 5 nasdaq trades and 5 euro trades (all futures), but strangely enough, I can only see the nasdaq trades in the manual Fernando, Could you please be more precise? Do you mean that when the Nasdaq chart is active and you open trading performance report (View --> Trading Performance Re...

Dave Masalov

I am plotting Bid and I expect (I can be mistaken here) the bar to display Bid but sometimes Bid is slowler than the price shown on the bar and sometimes it is faster. Tresor, Please make sure that 'Update on Every Tick' option is enabled or 'Skip Identical Ticks' option is disabled in the properti...

Dave Masalov

Hello Tresor, Could you please send us your workspace so we can test it on our end? I would say charting/quote processing. charting + quote processing + indicator calculating Consumer CPUs reached 6 cores and the core count will keep on increasing. I see no reason why only one core is used by MC whi...

Dave Masalov

QuoteManager error import ascii file. I had to import many txt files. After importing the first file did not import any other files. data are not imported even if a successful message fibdax, Are you able to reproduce the issue? If yes, please come to our Live Chat Mon-Fri from 6:30 AM to 1 PM EST ...

Dave Masalov

One thing that I've noticed is the bid and ask text size in the chart trading window. Isn't possible to make the text bigger (that is size 8 correct(?), I thing it can go to size 10 without getting out of the PnL box). We will add the option to change bid and ask text size in the next versions. It ...

Dave Masalov

greenroomhoo, Please explain the issue in details. How many charts and symbols in scanner windows do you have open at the same time? What is the resolution and number of bars on your charts? What is the number of studies running simultaneously? Also, please send us your workspaces and custom studies...

Dave Masalov

Dear Users,

We would like you to answer the following question as a part of a survey:

What component of MultiCharts (charting, backtesting, optimization etc.) do you want to be optimized in terms of performance and why?

Please post your answers in this thread.

Thanks,

MultiCharts Team

Dave Masalov

Hello, You should enter your live account details in Quote Manager --> Tools --> Data Sources and sim account details in broker profile connection settings (right-click on broker profile on Trade Bar --> Edit Profile). To be able to switch between sim and live broker accounts you can create 2 broker...

Dave Masalov

Hello,

Please find attached connection instructions.

Dave Masalov

TCust, Пожалуйста пришлите нам ваш workspace, код техники и скриншот всех вкладок настроек символа в Quote Manager (кликните правой кнопкой на символе --> Edit Symbol) для того чтобы мы попробовали воспроизвести проблему. Постарайтесь описать последовательность действий ведущих к возникновению пробл...

Dave Masalov

- Just wondering - how to get a server side sim accounts for rithmic/zenfire. Do we have to contact the broker to provide them ( if we have live accounts )? vking, That is correct. Please contact your broker to get a server side sim account. - local sim is a great idea - but would be even better if...

Dave Masalov

sptrader,

The issue with Rename command in context menu has been confirmed and added to our fix list. Thank you for reporting. As a workaround, please double click on the workspace tab or press Ctrl+F2 when the workspace is active to rename the workspace.

Dave Masalov

iso,

Please attach the screenshots of MC and MBT software showing the fields that you compare (indicate them on the pictures).

Dave Masalov

There seems to be a problem with the "Y - Price Scale" I have the settings to display the scale on the right side and to be "Automatic" but it seems the scale will remember the widest value it has seen and hold on to it even when displaying narrower characters. See attached... iso, This is normal b...

Dave Masalov

Please can you provide some clarification, my understanding based on this example that an order was issued to sell two contracts one contract got filled while the other did not get filled and remained in the system. Since I have chosen conversion of unfilled order to market, I would expect the unfi...

Dave Masalov

As requesed uploaded log file on Rapidshare and have e-mailed you link. Look forward to your reply. SUPER, It is normal behavior. Conversion of the unfilled part of the price order is done after the price order is cancelled. Partially filled price order is cancelled at the close if the bar if the s...

Dave Masalov

The problem is, MultiCharts does not allow each indicator to save its own default scaling setting. ie. one indicator may use screen setting, and another may use movement size setting, but MultiCharts' "Use as Default" does not remember that. This is a very simple thing to add to the program, and wi...

Dave Masalov

I just encountered a situation where partial conversion of unfilled order to market did not work, here's image to prove it. I have saved log file if it is required.

Multichart Beta 7.1

Hello SUPER,

Please send the logs to support@multicharts.com for investigation.

Dave Masalov

the save workspace function have a problem, it stay out of align after a few times of open and close operations, there is always a some space on the right hand side, it's strange for a professional designed software. Hello John, Could you please be more precise? Please post a screeen shot to demons...

Dave Masalov

You also can't set the default for "realtime history matching" OR "skip identical ticks" - The "Use as Default" button doesn't remember the settings..

sptrader,

The issue has been confirmed and has been added to our fix list. Thank you for reporting.

Dave Masalov

It looks like windows inside a workspace become misaligned over time. In the attached snapshot I had all of the chart windows aligned by going to the toolbar and selecting "Window" --> "Arrange All". The yellow arrows show how the charts moved and now there is a space. Over time they keep moving mo...

Dave Masalov

Dave may in a hurry and put wrong link. Above is the file, i receive from Live Chat. There are 2 files, just click on the one with disable. After that you have to restart you comp to initiate the changes. Thank you, PricePuzzle. Indeed, there are two files: one disabling logs and the other enabling...

Dave Masalov

PricePuzzle,

We have reproduced the issue. The engineers are working on it at the moment. Logs are one of the reasons of the problem. Please use this registry file to disable logs: http://dl.dropbox.com/u/26968921/Tradin ... Enable.reg

Dave Masalov

Result of these 5 programs create 2 logs as in Open positions and Orders page in OPT (pic.2), although execution is correct (only 1 execution). That why i think there is an overlap area. This is normal behavior. Such visualization is a result of Symbol Mapping feature used when your data feed and b...

Dave Masalov

PricePuzzle, There is no way to disable TradingServer tracking as it is a part of the normal operation of the program. We still need to reproduce the issue on our end to find out if it is the code or TradingServer CPU usage that should be optimized. If you do not want to send us your original code, ...

Dave Masalov

Created a new custom session today and somehow it applied it's self to all the workspaces/charts I had open. I only applied it to one chart. gpw797, We failed to reproduce the issue on our end. If you are able to reproduce the issue, please come to our Live Chat Mon-Fri from 6:30 AM to 1PM EST so w...

Dave Masalov

PricePuzzle,

Please send your workspace as well as the snippet of your code to support@multicharts.com so we can try to reproduce the issue on our end.

Dave Masalov

Hello Neil,

The issue has been confirmed and has been added to our fix list. Thank you for reporting.

Dave Masalov

There are still some issues with the Chart Trading side of things. 1. The Breakeven stop moves by itself. I have a video of this in action but it's 35M in size 2. Sometimes the Master Strategy things do a wobbly. Ie the TS, BE etc disappear. Neil. Hello Neil, Please send us the video as well as Mul...

Dave Masalov

Volume problems in renko charts as described in this issue in the PM section https://www.multicharts.com/pm/viewissue.php?issue_no=MC-571 is not fixed in MC 7.1 beta1. I hope it will be fixed with the next beta. CrazyNasdaq, We will consider your feature request for future implementation, however i...

Dave Masalov

The issue has been confirmed and is planned to be fixed in the next release: https://www.multicharts.com/pm/viewissu ... _no=MC-630

Thank you for reporting.

Dave Masalov

With 7.1 beta - there seems to be some kind of caching issue with the study applied on few occassions: - built a signal study - applied to chart - made few changes with print statements ( commented few) - compiled the study - the study that was applied to chart was still continuing to display the m...

Dave Masalov

The crash that happens when you open an exit strategy (especially when you have an open position) still happens with this version gpw797, Please send us MultiCharts logs as well as dump files and video demonstrating the issue. You can find log files here "%USERPROFILE%\Local Settings\Application Da...

Dave Masalov

Dear jl12,

Could you please describe the steps to reproduce the issue?

Dave Masalov

gpw797,

Indeed, there is such a list here: viewtopic.php?f=1&t=9206&p=43689&hilit=revsize#p43689

Other keywords added to the help file are: mc_tl_New, intervaltype, intervaltype_ex and break.

Dave Masalov

Now, this new "skip ticks" feature apparently are messing up with one of my countdowns barinterval - ticks. It has a huge delay when comparing with MC's own countdown. When previously we could have a 1 to 2 ticks difference between both readings, now we can see 20 ticks or more. arnie, What you des...

Dave Masalov

Dear Users, Please find attached OEC plug-in update which solves the issue with Open E Cry identified in MultiCharts 7.1 Beta 1. Just unzip the archive,run Updater.exe and click on Update. When you see message 'DONE', click on close. MultiCharts, Quote Manager and OEC software should be closed while...

Dave Masalov

Can you please let me know more specifically to find these new keywords mentioned? "Documentation for 50 PowerLanguage keywords PowerLanguage Help section was updated to describe 50 undocumented keywords. Check the Help file to see detailed descriptions and examples." gpw797, New words have been ad...

Dave Masalov

Note to self: do not attempt to upgrade MultiCharts during the trading day, as it has to recompile all of my studies and indicators. Since this stage of the upgrade process takes so long, it'd be great if there was some kind of progress meter that one could follow to see how this is going. I've bee...

Dave Masalov

Dear Pavel,

The correct name of the version that has been released yesterday is MultiCharts Version 7.1 Beta 1. It is Beta because it has new features in it, which while tested in our QA environment cannot be implemented in the release version without beta-testing stage.

Dave Masalov

Dear Sirs, We have downloaded and tested new TS beta and were surprised that it is actually a 32 bit application. As for MultiCharts, we plan to release MC 7.01 next week and are working on 64 bit version of MC at the moment. Unlike TS MultiCharts will be truly 64 bit application: each chart won't b...

Dave Masalov

John,

Thank you for your suggestions, I will forward them to the developers. Also, in my previous post I meant to say: "If you are worried that variables, that are not series ones, use excessive RAM (and not CPU!), your worries are in vain". Sorry for the confusion.

Dave Masalov

If you are worried that variables, that are not series ones, use excessive RAM, your worries are in vain. 1) If the variable is not used as a series (the operator [] is not applied directly or indirectly to the variable and this variable is not a part of the statement, that in it’s turn is an argume...

Dave Masalov

Dear Jimmy, Firstly, there is a number of pivot studies included in MultiCharts: Pivot High, Pivot Low, Pivot Rev Gen - Dn, Pivot Rev Gen - Up. If you need other pivots, please tell us what are the names of these studies as well as formulas so we can see what can be implemented. Also, you can find d...

Dave Masalov

vking,

As I wrote you above there is no ETA at the moment. We will most likely implement this feature in the future versions of MultiCharts.

Dave Masalov

gpw797,

If you select Commission 'per Trade', it will be calculated for every trade: every entry and every exit.

Dave Masalov

Joe@DA,

bartype_ex will return following values for complex chart types:

14 - Point & Figure
15 - Kagi
16 - Renko
17 - Line Break
18 - Heikin Ashi

Dave Masalov

furytrader,

Unfortunately, it is not possible at the moment. Please submit a feature request to the Project Management section of our site.

Dave Masalov

vking,

Thank you for the info. I have discussed it with the developers and here is their verdict: we will most likely implement this feature in the future, however there is no ETA at the moment.

Dave Masalov

JoshM,

This feature is in our roadmap and we plan to implement it in future versions.

Dave Masalov

Hello John, There seems to be a visualizaton issue in Project Management adding style and font tags to copy-pasetd text. Sorry for the confusion. Please paste the following line in Start --> Run: "%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\" Send us the contents of this fol...

Dave Masalov

there any documentation about the chart trading features and DOM? Its new in MC7, and I ithink it would be a minimum to offer a documentation about this.

Dear Heinz,

It is in the works. We'll do our best to release updated Help as soon as possible.

Dave Masalov

NothingDone,

We are still planning to add Oanda to the list of supported data feeds in the future. However, there is no ETA at the moment.

Dave Masalov

i had a template which started at 0:00 and stopped at 23:59:59
once i switched to the default 24hr template charts were updating again. no idea what was wrong with template but its working now

Hello O66,

Glad to hear that the problem has been solved. Was it a default or custom session template?

Dave Masalov

Current limitation is 5 million bars per chart. You can increase this value by modifying following registry key: HKEY_CURRENT_USER\Software\TS Support\MultiCharts\Shaper\MaxBarsCount We have tested setups with up to 15 million bars. The only limitation here is the ressources of your computer. As for...

Dave Masalov

vking,

We have some additional questions:

1) What broker do you use?

2) Do you use a single signal for auto trading or several signals combined in one strategy?

3) Could you send us an example of your script for testing purposes?

Dave Masalov

My charts have been stopping lately too. Using MB Trading feed. On Monday the charts stopped but QuoteManager continued to receive quotes. Today both charts and QM stopped updating. In the QM Event Log, today at 12:54:13 (my time, currently PDT) there are two messages: "MB Trading message: Disconne...

Dave Masalov

did upgrade yesterday but unfortunately charts stopped again 10 minutes ago. Does the problem persist? If yes, please send us MultiCharts as well as RAPI log files after reproducing the issue and before restarting MultiCharts. You can find log files here "%USERPROFILE%\Local Settings\Application Da...

Dave Masalov

furytrader,

Issue with Flatten Everything will be fixed in MC 7.01. As for doubled orders visualization issue, we will add original symbol name in brackets to reduce confuison.

Dave Masalov

Dear Sirs,

Issue with Flatten Everything will be fixed in MC 7.01. As for doubled orders visualization issue, we will add original symbol name in brackets to reduce confuison.

Dave Masalov

Dear oliveagle, Firstly, let me point out that not all the messages that you see in logs are sent from MultiCharts to the broker, the greater half of them are 'incoming' messages from broker. Indeed, MultiCharts sends a very high number of messages to FXCM, but the reason is that your strategy gener...

Dave Masalov

Is the number from GetUserId the value I should be using for checking for a valid user of my software?

Joe@DA,

Yes, GetUserId returns MultiCharts User ID which is a unique number of MultiCharts installattion on a particular machine.

Dave Masalov

sarus,

Please explain what do you mean by "all the functions". Not all Easy Language functions are supported in MultiCharts. At the moment we plan to release updated list of Power Language keywords with descriptions.

Dave Masalov

Dear Joe@DA,

Unfortunately, it cannot be done directly from a dll. You may want to submit a feature request to the Project Management section of our site.

At the moment you can use the following PowerLanguage code:

Code: Select all

if getuserid = 1111111111 then begin

If h > h[1] then Plot1(0);

end;

Dave Masalov

NothingDone,

We plan to implement Collective2 support in the future, unfortunately there is no ETA at the moment.

Dave Masalov

Rick,

This is how it is implemented at the moment. Your feature request has been forwarded to the developers. We will consider it for future implementation.

Dave Masalov

Dear tornadoatc, MC plots Volume charts out of tick data, but optimzation is done using bars from the actual chart (they already have been formed) so the won't be any difference in optimization speed if you load tick data or import ready 10,000 Volume / Share bars. Please let me know if this answers...

Dave Masalov

Dear tc12345, Can I change how often Multicharts writes to disk? Unfortunately, this is not possible. To move your database please do the following: -click Start -choose Run - If you have Vista Operating System or W7, paste the following command "%allusersprofile%\TS Support\MultiCharts" (along with...

Dave Masalov

Dear Ecoarsey,

You can use CurrentContracts keyword for this purpose. It returns an absolute numerical value, indicating the number of contracts or shares held in the current position.

Dave Masalov

Dear Simon,

We failed to reproduce the issue on our end. Please send us your strategy so we can try to reproduce the issue or come to our Live Chat Mon-Fri between 6:30 AM and 1 PM EST to demonstrate the issue.

Dave Masalov

You are welcome.

Dave Masalov

Dear Sirs,

There are no confirmed issues with IB TWS 918.9b and no special updates are needed to use it with MultiCharts. All the updates are usually posted on this forum and are also available in our Live Chat (operates Mon-Fri from 6:30 AM to 4 PM EST).

Dave Masalov

Dear ilt000,

According to IB API support a fix to this issue should be available in TWS Build 920. They plan to release a beta version next week and have a download version available approximately within a months time.

Dave Masalov

According to IB API support a fix to this issue should be available in TWS Build 920. They plan to release a beta version next week and have a download version available approximately within a months time.

Dave Masalov

Dear Sirs, Please make sure that Symbol Mapping is cofigured correctly. Connect FXCM broker profile, right click on it and go to Symbol Mapping. There you should choose correct symbol from eSignal (or other data provider) in Chart Symbol column by clicking on "..." button and create a line in Broker...

Dave Masalov

Dear qweasz,

We failed to reproduce the issue. Please send us the signal that produces runtime errors or come to our Live Chat Mon-Fri between 6:30 AM and 1 PM EST so we can connect to your computer remotely for investigation.

Dave Masalov

ilt000, The issue has been confirmed by IB and the fix is a major project on thir side. According to the information that we have there is no ETA at the moment. We have requested the update on status of the project from IB. Will let you know as soon as we receive their reply. You may also want to co...

Dave Masalov

designer01, Firstly you should configure the connection between MultiCharts and TWS. Please find attahed detailed instructions on how to do it. After that you need to configure symbol mapping: right click on IB broker profile and go to Symbol Mapping, there please choose the correct symbol from TS i...

Dave Masalov

Hello Neil, This issue should have been fixed in MultiCharts 7.0 release (Build 4510) Do you use this version? If not, please download it here: https://www.multicharts.com/downloads/multicharts7.exe . If the problem occurs in MC 7 release, please come to our Live Chat Mon-Fri between 6:30 AM and 2 P...

Dave Masalov

Dear users,

We have extended our technical support hours. From now on our Live Chat and phone support is available Monday-Friday from 6:30 AM till 4:00 PM EST.

Dave Masalov

vking,

Please describe how do you want this feature to be implemented, i.e. should it be implemented separately for entry and exit orders?

Dave Masalov

Can I assume that, from the use of the word 'yet', this is something that is planned for a future version or should I make a PM entry for it? Please submit a feature request to PM so other users can vote for it. However, as I learned today , if I have open order on a chart, and right-click the char...

Dave Masalov

Dear MultiCharts & IB Users, Please vote for MultiCharts and leave your comments here: http://individuals.interactivebrokers.com/en/general/poll/ibconsultants.php?accept_disclaimer=T&ib_entity=llc If you have an account with IB you will need to create a voting username. Just a few minutes of your ti...

Dave Masalov

EddyEd,

MC 7.01 should be released in the beginning of September.

Dave Masalov

They are not documented in my Powerlanguage editor (MC7); where can I get latest documentation?

Dear qweasz,

We are working on the updated Power Language reference guide at the moment. it should be ready soon.

Dave Masalov

Dear Fibdax and Henrik, Please check Symbol Mapping in DOM. Right click on DOM and go to Symbol Mapping. Please make sure that the settings for the symbol you use are correct. You can also make screenshot and send it to us so we can analyze it or come to our Live Chat Mon-Fri between 6:30AM and 2PM ...

Dave Masalov

If the problem persists please do the following: Close MultiCharts and make sure that all its processes end in Task manager: o MultiCharts.exe o MessageCenter.exe o QuoteManager.exe o tsServer.exe o PLEditor.exe o StudyServer.exe o TradingServer.exe o AtCenterServer.exe o TPserver.exe o Fixserver.ex...

Dave Masalov

designer01,

This can be done by means of Power Language. Trendline_LE is basically the main example of such code. It is not a 5 minute deal to code such strategy, so if you are interested in custom programming project please contact us directly.

Dave Masalov

TIKITRADER,

If the problem persists, please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST for investigation.

Dave Masalov

This is the only way to merge historical data for different symbols. You can merge historical data for one symbol with real-time for another one using Merge feature in Format Instrument menu. However, merging historical data for different symbols is possible only through importing data into one symb...

Dave Masalov

Dear qweasz, There is a way to know the number of total Entries in a position. Please use PosTradeCount(positionsago) keyword. There can be only one open position or there is no open position at all, you may check the quantity of trades in position with PosTradeCount(0) keyword, including open and c...

Dave Masalov

The issue has been confirmed. Our engineers are working on it at the moment and it should be fixed in MultiCharts 7.01. Thank you for reporting.

Dave Masalov

O66,

Please use the following link to download the update:

http://dl.dropbox.com/u/26968921/ZF_MC7 ... se_log.zip

Dave Masalov

FHTrader,

Sent you the link in PM.

Dave Masalov

Dear EddyEd, When you send the logs automatically they are sent directly to the developers for investigation and all identified issues will be solved in the next build of MultiCharts. However, I wont be able to provide you with the feedback and solution for your particular issue unless you send us t...

Dave Masalov

Faraz, What broker do you use? If it is IB please try to use the following option: right click on IB broker profile --> Edit profile --> Settings --> All or None Execution. If you use another broker, please contact broker to know if they provide such option. If they do and it is possible to transmit...

Dave Masalov

O66, Please install attached update (unzip the archive and run updater.exe, MC and QM should be closed) and send us MC logs as well as rapi.log file for investigation. You can find log files here "%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\". You should paste this line in S...

Dave Masalov

Henrik,

We failed to reproduce the issue on our end. Please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST for investigation.

Dave Masalov

Ulich05,

Please tell us how many charts, signals, indicators and drawings do you use? What are resolution and data range of your charts? If you are able to reproduce the issue please come to our Live Chat Mon-Fri betwen 6:30AM and 2PM EST.

Dave Masalov

Henrik, there is no exact ETA yet. It is planned to be released later this year.

Dave Masalov

Dear Sirs, Please send us your log files after reproducing the issue but before restarting MultiCharts. You can find log files here "%USERPROFILE%\Local Settings\Application Data\TS Support\MultiCharts\". You should paste this line in Start --> Run and in the window that will pop up make a zip-folde...

Dave Masalov

allenlowe, We need more information for investigation. If the issue occurs again please send us MultiCharts log files ( Start –> MC folder –> Logs –> right click on Logs –> Open File Location –> send Logs and sys_info to compressed zipped file). Also, please make the screenshots of Order and Positio...

Dave Masalov

jl12, To save data base -click Start -choose Run - If you have Vista Operating System paste the following command "%allusersprofile%\TS Support\MultiCharts" (along with the quotes); If you have Windows XP Operating System paste the other command "%allusersprofile%\Application Data\TS Support\MultiCh...

Dave Masalov

jl12,

I believe this issue has been addressed in the Live Chat. If you have any further questions please contact us directly so we can help.

Dave Masalov

Henrik, You can try to change symbol description (in Quote Manager double click on the symbol --> description field) in accordance with the country (place US or GER in the first place in description). Then in Format Instruments window while selecting the symbols sort the list by description. However...

Dave Masalov

Hilbert, Incorrect PC clock settings is the most possible reason of the issue. Please close Multicharts and all its applications (i.e. MC, Quote Manager, PL editor etc.). Make sure that all MC processes are ended. In the Windows Task manager check these processes: atCenterServer.exe Fixserver.exe Mu...

Dave Masalov

Tradewithme,

John is right. Please do not use reserved words as the names of the inputs. Renaming the inputs should fix the issue.

Dave Masalov

fibdax, Both issues can be caused by the incorrect symbol mapping. Have you added the symbols from the data source or manually? Please add the symbols from the data source. In the Quote manager please go to Instrument tab->Add symbol->From data source-> Zenfire. Then please delete the records for th...

Dave Masalov

arjfca,

To search the trendlines it is better to use functions tl_getfirst, tl_getnext: you can go through all the trendlines on the current chart.

Dave Masalov

allenlowe,

Was the order sent to the broker with the price of 19755 (correct one), and the broker then executed it at price 19780? If yes, then you need to contact the broker with this question.

Please let us know if the order was sent to the broker with the price of 19780.

Dave Masalov

jl12, "I have 6gig of ram and I thought that MC cached data avoiding the requirement to write to disk continuously." It is not possible to avoid adressing hard drive. Regarding temp files errors, please tell us what is your OS as well as language and local system settings. If you are able to reprodu...

Dave Masalov

Alex, PlaceMarketOrder keyword is used in the signal "!From Strategy To Broker MP Synchronizer!". It sends market order to the broker, however this order is not taken into account on the chart. ChangeMarketPosition keyword changes market position without sending the order and is used in the signal "...

Dave Masalov

Emmanuel,

Unfortunately you won't be able to use 32 bit dlls in 64 bit version of MultiCharts.

Dave Masalov

Rick, Currently in the Multicharts the order is filled at current price after excessing limit price on a specified number of points (see attached screenshot). If you would like this feature to be implemented the other way please vote for this feature in our Project management system: https://www.mul...

Dave Masalov

Emmanuel,

Could you please send us the screenshot of Formats and Location tabs in Control Panel --> Region and Language on both computers? Also, please resend your DB using dropbox public link as we are having troubles downloading it using the link above.

Dave Masalov

Dear Sirs,

This has been discussed here: viewtopic.php?f=1&t=9048&p=42825&hilit= ... ide#p42825

We are working on new documentation. Updated Power Language reference guide will be released first.

Dave Masalov

Faraz,

Time in force (TIF) is handled on broker's side. MC just send orders with needed parameters. TIF=FOK is supported by Rithmic broker. Please see attached screenshot. CQG is not supported as data feed and broker yet. You may want to contact them directly to speed up the process.

Dave Masalov

FATSTrader,

This option is activated once the stop level is hit. Your price orders won't be converted into market until the stop level is hit.

Dave Masalov

ilt000, The crash should not be related to .net framework as it is used only in Portfolio Backtester, not in MC itself. Please send us your log and dump files after reproducing the issue but before restarting MultiCharts. You can find log files here "%USERPROFILE%\Local Settings\Application Data\TS ...

Dave Masalov

var_o,

Unfortunately it cannot be done by means of script.

Dave Masalov

kdmezzo,

Please check that your local time and time zone settings (including daylight saving settings). If the problem persists, please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST so we can help you.

Dave Masalov

oliveagle,

Do you use any indicators or signals, is bar magnifier on? Please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST so we can conenct to your machine remotely for investigation.

Dave Masalov

Henrik,

Please make sure that you use the proper delimeter sign i.e. a coma or a dot. It depends on your regional settings.

Dave Masalov

Emmanuel,

The engineers are investigating the issue. We will get back to you as soon as possible.

Dave Masalov

Martin,

Unfortunately this is not supported for both auto and manual trading. You may want to submit a feature request to the Project Management so other users can vote for it.

Dave Masalov

var_o,

Do you mean you want to send a market order at open of the next bar?

Buy next bar at open of next bar ; - this line won't compile, however you can use the following command:

Code: Select all

buy next bar market;

and this works with multiple data streams.

Dave Masalov

Martin,

OSO is enabled by default. Once one of the orders is executed, if there are special orders (setstoploss, setprofittarget) they are initialized on execution. It works as Exit Strategies in chart trading.

Dave Masalov

Is there a way I can use multiple DataStreams with Open Next Bar strategies ???

Unfortunately, it is not possible.

Dave Masalov

thought I posted this bug during early beta but can't remember...(and it still isn't fixed). Forex cash symbols (for example eur.usd) pip calculation is incorrect for chart trading. For example if I set a 10 pip stop loss into an exit strategy the actual stop set by MC is about 5 pips. This is with...

Dave Masalov

Dear PricePuzzle,

I would suggest you to combine all your strategies into one signal or to use Global Variables.

Dave Masalov

Dear Sirs,

Indeed, the list of all Power Language keywords is an important piece of documentation and we will release it shortly.

Dave Masalov

Gann_Man,

Your suggestion has been forwarded to the developers. You may want to submit a feature request to the Project Management section of our web site so other users can vote for it.

Dave Masalov

bowlesj3,

Apparently, something is done incorrectly, but we cannot give any comments without looking at the script.

Dave Masalov

rivershack,

Are you talking about study's price markers on the price scale? You can disable those in (right click on the chart --> Format Indicators --> Format --> Style --> uncheck Marker checkboxes.

Dave Masalov

Dear Sir,

eSignal does not provide UpTicks and DownTicks data for minutes, only for tick data. All volume is displayed as UpTicks for minute data.

Dave Masalov

Hi Dave, I have never found this to work properly. In my case, I have simply tried to plot the daily 10 ema on a 15 min chart, and it doesn't plot properly. I have reported this in the past (as have others) and the response I have received has been related to differences in the scale, which I never...

Dave Masalov

I will also go to live chat (there are very helpfull), but wanted to share the problem.

evdl,

Please do come to our Live Chat Mon-Fri between 6:30Am and 2PM EST so we can investigate the issue.

Dave Masalov

Dear Sirs, We do have manual and the PL reference guide for MC7 in plans. New video tutorials will be also added. However, from our experience we know that, if we release new manual or not, we will have more or less the same number of requests in Live Chat / Forum / e-mail. We prefer to help our cus...

Dave Masalov

Laurent, We did received your log files and are currently analyzing the issue. I will get back to you as soon as possible. Let me reassure you that the speed of processing bug reports reported on Forum and in PM is the same. Moreover, bug reports from PM go directly to the engineers who start to inv...

Dave Masalov

Emmanuel, Could you please send us the link to download your database (you can use Dropbox or Rapidshare service). If the database file is too large, please send us the ASCII file for this symbol. You can find databases here: WinXP "%allusersprofile%\Application Data\TS Support\MultiCharts\Databases...

Dave Masalov

promagma,

Please send your workspace to support@multicharts.com for investigation.

Dave Masalov

Ulich05, Please open Download Scheduler window in TS. Do you see any pending requests there? Please make sure that all the requests are set to asap. TS servers respond to the requests from TS itself much more faster than to the data requests from outside (i.e. MC). Moreover, TS requests all the data...

Dave Masalov

Champski,

Could you please tell us what version of MBT software are you currently using? Please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST so we can connect to your machine remotely for investigation.

Dave Masalov

gpw797,

MC 7.01 should be released soon. However is no exact ETA at the moment. The correct symbol mapping is the one with MIBSX as a second exchange (NYMEX;MIBSX) as described above.

Dave Masalov

SP, Please submit a feature request to the Project Management section of our website. As a workaround you can create a chart with 2 subcharts: 1st - 133 tick, 2nd - 5 minute, add moving average to the second subchart and drag it to the second subchart. Thus, you will see 5 min MA on your 133 tick ch...

Dave Masalov

O66, DOM behaves like a detached chart window - it is associated with a particular workspace. So you need to either have a different DOM for every workspace or create a separate workspace with DOM's. If you want this behaviour to be changed, please submit a feature request to the Project Management ...

Dave Masalov

Martin,

You can use the following keyword:

Code: Select all

round(number, 4)

Dave Masalov

piranhaxp,

Thank you for your suggestion. It has been forwarded to the developers. Also, please submit this as a featue request to the Project Management section of our web site so other users can vote for it.

Dave Masalov

JDdog, fringe and gpw797,

Please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST to demonstrate the crash so we can collect all the information necessary for investigation.

Dave Masalov

What is better (seeing as I am a discretionary trader and do not get effected by this ticks because my order is only put on TWS and also only put there when I consider all the information to be valid)? Does the current default setting (that occasionally gives a strange price bar) generally have mor...

Dave Masalov

I think there is a problem here, I can't find MIBSX in my Exchange & ECN listing and also I do not have any symbol with MIBSX exchange but for some strange reasons it keeps cropping up in Symbol mapping list and disturbs automaiton work. I did manage to get my automation working after your live sup...

Dave Masalov

Martin,

I believe this has been resoled in the Live Chat. Please let us know if you have any further questions.

Dave Masalov

piranhaxp,

Please try to change "Format Window"-> "X-Time Scale" -> "Right Margin" as well as increase bar spacing (Format -> Increase Bar Spacing).

Dave Masalov

Dear Sirs, Let me clarify the situation. These spikes come in real-time and can be eliminated by using "Generate new tick if total volume changes" option as was described in the e-mail that we have sent to all registered users (if you have not received it please check your spam box or send us the up...

Dave Masalov

I have constantly the same problem. Whenever I load indicators into the scanner I get a message about an error code! Please have a look at the attached file. This error message is very annoying and it is impossible for me tor work properly with the scanner. MC also crashes after the message!!!! Wha...

Dave Masalov

FATSTrader,

As far as we can see this feature is not so widely used at the moment. We will probably implement Object Oriented programming support in future versions.

Dave Masalov

Emmanuel, When you have multiple subcharts, bars on every subcharts are synchronized in time. Every time when the new tick comes the last bar of the corresponding data series moves forward on the time scale which results in visual stretching of the time scale. This is not the case with historical da...

Dave Masalov

Why the DOM and Chart prices are slightly different on the same symbol? DRCM, Let me explain it in details. DOM shows last trade price (DOM in IB and MC show the same price). IB does not provide trade (last trade data), so when you plot trade chart in MC you see bid data. This is how it is implemen...

Dave Masalov

t-rader,

Using sync or async mode should not make any noticeable changes in script calculation speed.

Dave Masalov

jl12, When exporting instruments, MultiCharts firstly saves data to a temporarily file. Apparently, there is not enough space on the hard disc where temporary file is located. If the problem persists please come to our Live Chat Mon-Fri between 6:30AM and 2Pm so we can connect to your machine remote...

Dave Masalov

I've added currency pairs with MB Trading as data source, category Forex, and the FXMB exchange, which is a custom exchange with the MB Trading Hours and fractional pips. I've noticed that, when I made a manual chart trade, MultiCharts adds these same Forex instruments, with the MB Trading Data Sou...

Dave Masalov

symbol mapping problems All of a sudden yesterday my strategy for TF (russell futures) stopped working. Called up my broker IB and they said that all TF orders are being routed to exchange MIBSX thats why no trades are taking place. Deleted TF in QM didn't fix.. Look at symbol mapping and MIBSX is ...

Dave Masalov

Should I understand that this is a confirmed error and problem will be resolved by the next release? Martin, We will add version 2.2 of Global Variables dll to the next version. Regarding the issue that you are facing, GVSetString returns -1. The condition inside is: 'if LastBarOnChart then' which ...

Dave Masalov

Laurentius, MC handles timestamps up to 1 second, however Tick ID feature provides absolute accuracy when it comes to the position of each tick within a second. Again, Tick ID works independently from "Build minute and daily bars based on tick data" option. So if you turn off "Build minute and daily...

Dave Masalov

This will happen only if barnumber = 100 in real time.
Is that your intention?

Correct. GVSetString returns -1. The condition inside is: if LastBarOnChart then.

@ Stan,
could that be fixed in one of the next versions.

Thank you for your suggestion. It will be done in the next release.

Dave Masalov

Laurentius,

There is no such update interval in MultiCharts: we update charts as soon as we receive data from the data provider, the only limitation is the power of your machine.

Dave Masalov

Laurentius, When "Build minute and daily bars based on tick data" option is enabled, minute and daily bars are built from tick data. When it is disabled, minute bars are built from minute data and daily bars are built from daily data. This option does not affect tick data: tick bars are always built...

Dave Masalov

PatsWrapper.exe is consuming memory rapidly (Memory leak) ! After two hours of using pathsystems PatsWrapper.exe memory usage is growing to over 1.5GB . Could you please describe the sequence of actions leading to the issue? Do you have many workspaces open? How many charts, bars on charts do you h...

Dave Masalov

Yes, first time is fine. Its only after turning it off and then on. All signals. I have seen this behaviour with earlier versions of MC too. Dear Sirs, We failed to reproduce the situation on our end. Please come to our Live Chat Mon-Fri between 6:30AM and 11AM EST so we can connect to your machine...

Dave Masalov

momentum,

Does it happen with any signals or only with a particular one? Does the signal generate trades when you turn on auto trading for the first time?

Please come to our Live Chat Mon-Fri between 6:30AM and 2PM EST so we can connect to your machine remotely for investigation.

Dave Masalov

Emmanuel,

It should be:

Monday 00:00 - Tuesday 00:00
Tuesday 00:00 - Wednesday 00:00
etc.

and not

Monday 00:00 -Monday 00:00
Tuesday 00:00 - Tuesday 00:00

Dave Masalov

imho QM should add automaticaly the history to the last expired symbol and therefore keep no more than one expired contract. So one expired and one the current....this way we avoid the clutter the annoying alert messages and user can add easily historical continuation data. Grigorios, Thank you for...

Dave Masalov

* The auto-completion menu does not respond to capital letters - variables that are all capitalized (such MYVAR) would not trigger the auto-completion menu; * If I add a new variable to a PowerLanguage editor file, it won't get recognized (i.e. remain grey/inactive) until I compile, when it is reco...

Dave Masalov

we need performance reports-statistics for discretional trades.....after that i could say we have a complete platform....

Grigorios,

We consider this an important feature and plan to implement it in the future.

Dave Masalov

Dear Sirs,

The default session settings for FX exchange are not correct. We will change it in the next version. As a workaround, please change the session settings as shown on the attached screenshot.

Dave Masalov

DRCM, Have you added symbols from data source (QM --> Instrument --> Add --> From Data Source) or manually? Please check price scale settings in Quote Manager --> right click on the symbol --> Edit Symbol --> Settings. If the problem persists, please come to our Live Chat Mon-Fri between 6:30AM and ...

Dave Masalov

Although multiple orders are not transmitted in auto trading, when using Flatten Everything, it seems orders are sent for each entry(actual or duplicate). So the existing order is closed, but a new one is opened by the extra exit order. This issue has been confirmed and added to our fix list. Thank...

Dave Masalov

Dear siscop, Opening 10 charts with the same symbol should not create 10 tickers. It should be one ticker. So one symbol name equals one ticker. I apologize for misinformation. Please have a look at the attached file. These are the symbols that were requested during the session when we have collecte...

Dave Masalov

custom future worked nicely....only problem is the annoying alert messages i get every time i open the program...or changing chart periodicity....any work around for this ??? imho MC should check by dates if the data are already available and avoid the messages Grigorios, In the current implementat...

Dave Masalov

mefTrader,

Could you please come to our Live Chat between 6:30AM and 11AM EST so we can connect to your machine remotely and analyze the situation?

Dave Masalov

Martin,

Unfortunately there is no such function. You may want to submit a feature request to the Project Management section of our website.

Dave Masalov

Dear Sirs,

Here is IB response regarding the toggling issue:

This is a known issue on our side. Our development team is completely aware of the issue. This is a major project on our side. Unfortunately, there is no ETA.

IB API Support

Dave Masalov

So I believe the issue relates to how TWS responds to an account balance query. When I connect MC the toggling is much faster, so I assume that MC is polling the account balances in TWS on a continuous basis. Dear Sirs, We have already contacted IB regarding this issue and waiting for their reply. ...

Dave Masalov

Dear Sirs, You may choose different resolution of the data series for extended backtesting (trade, bid, ask). As for Bar Magnifier, it does includes the bid/ask series. In Extending Backtesting Mode MC uses the latest Bid/Ask from the previous bar (the first available bar before the Trade Data1 bar)...

Dave Masalov

dblend, RecalcLastbarAfter(1) will force the script to recalculate every second regardless of IOG mode turned on or off. However, if IOG = false, these intra-bar orders won't be sent to the broker (but you will see them in your print statements). If IOG = true, all the orders will be sent to the bro...

Dave Masalov

jl12,

Please send your ASCII files to support@multicharts.com as well as describe the steps to reproduce the issue, so we can try to reproduce it on our end.

Dave Masalov

Gann_Man,

The file should be in ASCII format in order to import it in MultiCharts. You should be able to export data in ASCII ormat from TS.

Dave Masalov

I upgraded from RC to V7 and the IB symbols 6EU1 and ESU1 will not chart either the upgraded charts or new charts.. I get "waiting for data" forever. The DOM shows the quotes OK. These are Globex. I can't see anything wrong in Quote manager. MUpgrade did something. Eurex charts are OK. momentum, Ar...

Dave Masalov

I noticed in M7, every single trade done with symbol mapping will yield 2 entry, one for the original symbol, one for the broker symbol. Is there anyway to only log one of them or at least hide it? I think having redundant trade entry on there make it harder to visualize what's happening. This is a...

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