MultiCharts: Trading Software for Automated Trading and Backtesting

Marina Pashkova

Hi, It would be neat to have a display option to have the first bar of the day displayed towards the left edge of the chart with white space to the left. As the day progesses this white space would be filled in so that the last bar paints at the right edge of the chart. Could you please explain how...

Marina Pashkova

Please extend the painting capability to the Painting of Background

Hi TJ,

This is a nice feature. We will certainly add it.

Regards.

Marina Pashkova

Hi Cael, Please make sure you did the following: 1. Unpacked the DLL 2. Placed it into the indicated folder 3. Tried reloading the chart (ctrl+R) 4. Deleted the data for the symbol and requested it again. If the above doesn't help, please contact us through LiveChat and we will help you through Help...

Marina Pashkova

Dear Geoff,

I am afraid in the current implementation it would be impossible to set the session according to those times. This implementation is flawed and will be corrected in the nearest future.

Marina Pashkova

Yes, MCFX, MultiCharts, and the LATEST version of OwnData can be all run on the same computer.

Regards.

Marina Pashkova

Yes, jek.

This bug will be corrected in future.

Marina Pashkova

Hi jek,

In the nearest future we are not planning to implement export/import through the command line. As a solution I could suggest using a Macro program.

Best regards.

Marina Pashkova

Hi, There are two scenarios for calculating indicators: on every tick or on close. This can be adjusted in the indicator's properties: just go to Format Study -> Properties and either check or uncheck the option Update On Every Tick - depending on when you want to have the indicator calculated. Rega...

Marina Pashkova

You're welcome Jack.

If you have any other questions just let me know.

Regards.

Marina Pashkova

Hi, You can send the screenshot to mpashkova@tssupport.com We will also need the logs. Could you please go to Start -> Programs -> MultiCharts -> Logs -> tsServer and archive and e-mail the tsServer folder together with the screenshot. Also, is this a frequent issue or something that occurred only o...

Marina Pashkova

Dear HaeRim, When I gave the formula to plot range bars in MultiCharts I mentioned that the program uses logic that is different from the conventional logic for handling point bars. This is why the reasoning you are using cannot be applied to points in Multicharts. In the next MultiCharts version th...

Marina Pashkova

Hi Jack,

There is no way to lock a window as described in your post. I don't know how you wanted to use the locked window, but as an alternative, I could suggest plotting both symbols within the same chart and you will be able to see both subcharts (or more) at the same time.

Marina Pashkova

Dear Bob, My earlier advise dealt with the visual representation only. Regarding the values: the values in MultiCharts are perfectly valid. The mere fact that there are no problems when TS is used as the source proves that it's not MC's 32x problem. Also, when the data is received from eSignal it ha...

Marina Pashkova

Hello ppan,

At the moment, there are no plans to add 'plain sell' and 'plain buy' as features.

Could you please give more details on why using the current available commands is difficult - we might be able to help.

Best regards.

Marina Pashkova

Dear HaeRim, To delete a study 1) Open the list of all the studies by pressing ctrl+O or go to File -> Open. 2) Point the cursor on the study you want to delete and right-click it. Choose Delete to remove the study or just highlight the study and press Del. This information can be also found in MC H...

Marina Pashkova

@ES symbol has the following settings: Price Scale: 1/100 Daily Limit: 3000 Min. Movement: 25 B ig Point Value: 50 I entered 50 and 200 into the Compression field for @ES symbol and each one plotted 0.5 Point and 2.0 Point chart, respectively. This also proved my formula is correct. HaeRim, Accordi...

Marina Pashkova

We are currently working on it.

Marina Pashkova

Hi dupl,

Please do the following:

1) ZG FEB 07. This symbol is no longer existant. And must be disconnected. To disconnect the symbol, please right-click it in QuoteManager and click Disconnect Symbol.

2) The last message with the code 165 is not an error. You can disregard it.

Best regards.

Marina Pashkova

Try this: - open several workspaces, each containing several charts - set all scroll bars to the far right (this is default) - select "show cross" and "tracking time and price" - maximise one longer-term chart, and draw a trend line on it somewhere toward the left - restore the chart to its former ...

Marina Pashkova

Hi, To arrive at the flat position: 1. If you have a long position you will need to use Sell. 2. If you have a short position you will need to use BuyToCover. Regarding the earlier question about the reversal: if having 1 contract in the short position you tell the system to 'buy 2 contracts' the re...

Marina Pashkova

Thank you.

If you have any further questions please let me know.

Regards.

Marina Pashkova

Hi Geoff,

There are a number of sorting issues involved. They will be all corrected in future. For now, I would suggest taking this sorting peculiarity into consideration and adjusting the template accordingly.

Best regards.

Marina Pashkova

Hello, Apart from the colours listed in the table, there is one more colour - DarkYellow. This colour does not have a number, only the reserved word - DarkYellow. Most important, though is that in MultiCharts you can use the RGB model to plot over 16 million colours . Here are the details: Returns t...

Marina Pashkova

Hi Kaos, Linking feature only takes into consideration symbol name, that's why it won't work correctly with different symbols having identical names. The reasoning behind this limitation is that identical names within the same data provider should not be used in the program. If you have any further ...

Marina Pashkova

Dear jek, Below are the answers to your questions about data import: If you import the data for a symbol for values up until the previous month, will the recent data for this month be retained or lost? The recent data should be still there. Can the import be done while real-time data is being collec...

Marina Pashkova

Dear maxpi,

Changes in variables take effect immediately. In other words, when the variable is used in the script its newly assigned value is taken.

Best regards.

Marina Pashkova

Hi liang323,

Trading from the chart will be implemented at the end of Q1 2008.

Regards.

Marina Pashkova

Hi momentum,

Limit and Stop orders will be implemented by the end of 2007.

Regards.

Marina Pashkova

Hi momentum,

Technically having eSignal and MultiCharts on separate computers and accessing eSignal from the computer with MultiCharts could be possible.

However, such implementation would be a violation of eSignal's licencing policy and would go against the relevant laws.

Best regards.

Marina Pashkova

Hi Nick,

Could you please specify which bug you are referring to?

Thank you.

Regards.

Marina Pashkova

Dear HaeRim, I am afraid your calculations are not quite correct. You are right in implying that price scale is indeed vital for the symbol to be displayed correctly. However, the reasoning in your last post won't give correct results for the range bars. Whenever a symbol is plotted one must make su...

Marina Pashkova

Marina, Thank you for your reply. I've attached an ELD of the Savitzky-Golay filter that I have not been able to compile. The error listed below tells me nothing: ------ Build started: ------ Study: "XCAP_fSavGol" (Function) Please wait .... ------ Compiled with error(s): ------ Compile error errLi...

Marina Pashkova

Dear HaeRim, From what you showed us yesterday on HelpDesk the problem you are describing is not that of collision b/w OwnData and MultiCharts. The reason why the chart wasn't plotting in MC and started plotting only later was that the data for the symbol was delayed. MC processes delayed data in a ...

Marina Pashkova

Hi Elisabeth,

Currently, you need to manually click YES to accept incoming connection attempt.

This has been done to protect your computer from unauthorized incoming connections.

Regards.

Marina Pashkova

Hi everybody,

Thank you for drawing our attention to the problem.

We will try to reproduce it on our end and will let you know about the results.

Best regards.

Marina Pashkova

Dear Bob, The symbols you have cited bahave in MultiCharts in exactly the same way as in eSignal. You can create identical price scale representation and then compare charts in the two programs. And those will be identical. In MultiCharts, go to Format Symbol -> Scaling -> Divide Axis Labels -> Manu...

Marina Pashkova

Hi Cliff,

Thank you for the suggestion. I will pass it on to our programmers.

Best regards.

Marina Pashkova

Dear Geoff, Please compare the screenshot with a pre-build session with the session settings where you get an error. You will see that they are different. The principle is as follows: the very last session end must be checked. The layout must be changed accordingly. If you would like to get further ...

Marina Pashkova

Hi Simon,

To receive data from a data source - including ASCII mapping - you need to be online. Because this data is taken from the data source - not from the storage.

Best regards.

Marina Pashkova

The situation with the fractional scale is as follows: Our software engineers are planning to implement various fractional price scales including 1/4 of 1/32, 1/2/ of 1/32 etc. However, they are going to start with the more basic scales and move to the more complicated ones. They are not quite sure ...

Marina Pashkova

Hi jek,

This is a known issue. We have recently added it to our bugs-to-be-fixed list.

Regards.

Marina Pashkova

Hi Simon, All the data that you receive from the data feeds is stored locally onto your computer. This data can be accessed when you are in the offline mode. Just go to File -> Preferences -> Data Server Mode and check the Offline option. After that, when you plot history the data will be taken dire...

Marina Pashkova

Hi dupl, There is a limitation for 32bit XP and 32bit MultiChart: the application can't use over 2 GB even if you have 100 GB available. If you would like to change this limitation we will give you a link to the info on how this can be done. However, the easiest way would be to reduce the amount of ...

Marina Pashkova

Hi MKlein,

do you have this problem with the scroll bar placed in the far-right position?

Marina Pashkova

Hi Thomas Mann,

What OS are you using? On the machine where you couldn't compile the code?

Marina Pashkova

Hi dupl,

How many workspaces with how many charts are you using? How many bars are there on your charts? What data resolutions and over what time frames are you plotting?

Regards.

Marina Pashkova

The error was about the failed connection to the historical data server. This means that you couldn't receive history data for one of you symbols. It didn't affect your real-time data. There are different connections for historical and real time data. If you go to TWS and click "Market Data" in the ...

Marina Pashkova

Hi dupl, To have the charts scroll as they are updating in real-time make sure the scroll bar on the chart stays in the far-right position. In your screenshot it's not in the far-right position that is why you can't see the chart moving. Switching between different workspaces does not affect chart s...

Marina Pashkova

Dear Nick, The thing is that working with range-based charts in MultiCharts is not exactly intuitive which might cause users' mistakes like the one you're describing above: I thought I'd try range bar size 1 - this sent the PC into disc thrash mode no chart (despite data in the cache) I was only try...

Marina Pashkova

Dear Haerim,

Trading from the chart will be developed in Q1 2008

Best regards.

Marina Pashkova

Dear Bob,

I apologize for this delay. We will need a few more days to study the issue and I'll post the answer as soon as our software engineers have it.

Regards.

Marina Pashkova

Hi Thomas Mann,

What resolution did you have on the chart where the huge bar was plotted?

Marina Pashkova

Hello dupl, The error above means that the connection to the historical data server failed. There might be two reasons: 1. The connection was lost. In this case closing and restarting TWS could help 2. Firewall blocked the access In TWS in the Market Data Connections window please check which of the...

Marina Pashkova

Dear maxpi,

Thank you for the suggestion. We are currently working to improve autotrading in MultiCharts and your contribution is certainly helpful.

Thank you.

Marina Pashkova

Thanks everybody.

We'll try to fix the bug as soon as we possibly can.

Regards.

Marina Pashkova

Dear jek,

There are a number of indicators out there that create labels. These labels drawn by the indicator will disappear when the indicator is turned off.

If I understand you right, you won't have to do anything special to get the result you're describing.

Marina Pashkova

Dear Nick,

Thank you for the post. I will pass your comments on to our software engineers so that they could think if there is anything that could be done.

Regards.

Marina Pashkova

Hi maxpi,

If you have 1 one contract short position and want to reverse (that is arrive at 1 contract long position), all you need to do is buy 1 contract. The rest will be done automatically.

Regards.

Marina Pashkova

Hi Thomas Mann, Have you tried simple reload for the period which has a gap in it? What resolution had missing data? Could you send us a screenshot marking areas that have gaps? Could you also archive and send us logs from Start -> Programs -> MultiCharts -> Logs? You can e-mail them to mpashkova@ts...

Marina Pashkova

Hi maxpi,

The above features won't be available in the upcoming release yet.

However, we are planning to add those in the near future.

Regards.

Marina Pashkova

Hi everybody, Thank you very much for drawing our attention to the dialogue windows size issue. Your suggestions are very valuable and we appreciate your contribution. We have planned improvements in the GUI for the next quarter. Re checklists: we do have those. Developing products as complex as Mul...

Marina Pashkova

Dear Rob, In the scenario above you still need to make sure that both the signal and the strategy start their calculations on the same bar. As you pointed out above, with the same start time (which is the session open time) the first bar on the 10 min. chart will have a different timestamp compared ...

Marina Pashkova

Dear Giffen,

A strategy can reference several data series but it will always generate orders on data1. So if you want to have a strategy reference multiple data series, just make sure that the one you want the orders to be generated on is data1.

Regards.

Marina Pashkova

Hi jek,

Are you talking about adjusting data or simply merging it?

If you simply want to merge data together, this can be done through data import.

If you would like to adjust the data, this feature will be available next year.

Regards.

Marina Pashkova

Hello traderstuff,

Yes, other fractions such as 1/4, 1/8 etc will be supported in MultiCharts.

Regards.

Marina Pashkova

You are welcome.

If you have any problems again - please let us know.

Regards.

Marina Pashkova

Due to the release of the new API by OpenECry the dll for this data provider must be updated. For those who use api.openecry.com server: please update the dll as soon as possible . For those who use sim.openecry.com : please update the dll on November, 16th . Early update will render OpenECry data f...

Marina Pashkova

That's right. And this bug will be fixed shortly.

Marina Pashkova

You're welcome TJ. If you have more questions please let me know.

Marina Pashkova

Attached please find a dll for the latest 878 version of TWS. This dll is needed to have daily bars plotted correctly in MultiCharts. When using this dll, please make sure to choose the same session settings in QuoteManager as in TWS. Please unzip this file, close MultiCharts and copy it to the foll...

Marina Pashkova

Hello Geoff and TJ,

This is a known bug and we are working to fix it.

Best regards.

Marina Pashkova

Hello, We are going to add this feature in future MC versions. For now I could suggest the following workaround that could do the job: in Format Study -> Scaling, Scale Type choose User Defined. In this field you can type max and min values for the price scale and whenever the moving average goes be...

Marina Pashkova

Dear Paul, The situation when an antivirus program interferes with the work of the new MC version while the older one worked fine is quite normal. The version has changed so antivirus checks it (while it obviously wasn't checking the old one) slowing down the program's work. To have new MultiCharts ...

Marina Pashkova

Dear Rob, If I understand the description correctly the reasons why you have different bars as the starting point for the indicator and the strategy are as follows: The indicator references one data series only while the strategy uses both data series for calculations. This alone is enough to cause ...

Marina Pashkova

UPDATED INFORMATION

1/32 scale is planned for 2.2 release which is due by the end of November. We will do our best to make sure that this plan will be fulfilled as scheduled.

Marina Pashkova

Dear Paul, Thank you for the suggestion. We will certainly look into the possibility of implementing it. For now, I am posting a dll which will enable you to add symbols from an exchange (this is a follow-up on #3). Just choose an exchange and add symbols. The attached dll should replace the contrac...

Marina Pashkova

Hello itai, What kind of subscription do you have with eSignal? Do you have entitlement to intraday data? What kind of messages do you get in QuoteManager eventlog when you try to plot intraday data? If you know that you do have entitlement to intraday data for these symbols but are not getting them...

Marina Pashkova

Hi maxpi,

That's right. And since intrabar order generation will be available quite soon you won't have to wait much longer till this is fixed.

Regards.

Marina Pashkova

Hi TJ, If I understand the description correctly there is such a feature in MultiCharts. In indicator settings in Format Study Window - > Scaling there are several scaling option. If you want the price scale be tied to the symbol and not to the indicator you need to check the option Same As Symbol. ...

Marina Pashkova

Hi Haerim,

Trading from chart will be developed in Q1 2008.

Regards.

Marina Pashkova

Hi Haerim,

Could you please describe situations where you would need such a feature?

Thank you.

Marina Pashkova

Hello Robert,

Thank you for posting your request here. As I mentioned before we will definitely try to implement the feature - when our roadmap allows us to do so.

Regards.

Marina Pashkova

Hello TJ, Could you please describe what is going on in more details? When the charts are 'jumpin', what exactly it looks like etc. Or show us what it looks like through HelpDesk. To get assistance through HelpDesk, contact us through LiveChat http://messenger.providesupport.com/messenger/tssupport....

Marina Pashkova

Hello Paul,

What might be interfering with the normal MultiCharts work is antivirus. Do you have any antivirus programs running on your computer?

Regards.

Marina Pashkova

Hi Robert,

If you have questions again just let us know.

Regards.

Marina Pashkova

Hello jek,

At the moment to add symbols the symbol dialogue box must be used.

Regards.

Marina Pashkova

Hi Robert, Normally there will be no changes in the symbol properties when you enable/disable the datasource. Usually, when the data source is activated again it is shown for its symbols and they can be plotted without any problems. I am not sure why you had to edit those symbols manually. When you ...

Marina Pashkova

Hi Rob,

Which bar does the signal begin to be calculated on? You need to make sure that both indicator and signal are calculated starting with the first bar. Because you might not be looking at the same bar in the strategy and in the indicator.

Regards.

Marina Pashkova

Dear jeremy, There is no special syntax for mini lots. The smallest tradable items are contracts and shares. If you trade mini contracts they will already be regarded as normal contracts. To have an input to change the number of lots a variable must be introduced. e.g. Inputs: ABS (100), ..... If .....

Marina Pashkova

Hi maxpi,

Trading is always done from data1 even if 2 data streams are used by the code. As for the spacing, the distance between the time based bars will always depend on how many tick bars there are - irrespective of whether they are plotted as data1 or data2.

Marina Pashkova

Hi MC_Prog,

You are right and we will try to implement this feature as soon as it becomes possible.

Thank you.

Marina Pashkova

Hello, Two copies of MultiCharts cannot be installed on the same computer. Regarding the questions from the previous post: # 3: In the current MC version it's not possible to change exchanges for several symbols at once. This needs to be done one by one. However, in the next MC version multiple symb...

Marina Pashkova

Hello,

Recently (up until last week) there was a considerable improvement in the server's work. The current problems are related to setting the clock 1 hour back (switching from summer daylight saving plan back to standard time). Tose problems have already been resolved.

Marina Pashkova

Dear Robert,

Thank you for the suggestion. Could you please post it on the wish list on the forum? At the moment we cannot say if and when this feature would be implemented because we arlready have a very extensive request list for the next 6 months. However, we will definitely consider it.

Regards.

Marina Pashkova

Hi Robert,

It is better not to check Use Server TimeStamps for TWS because it often results in the following error: the bars will be sent with the same timestamp and they will be accumulated in the same bar on chart.

Marina Pashkova

Hello marmun,

I could recommend going to microsoft website and updating the settings for daylight saving time plans. When Windows gets the necessary updates for time settings the problem with bars being an hour behind should be solved.

Regards.

Marina Pashkova

Dear Robert,

I will need to consult our software engineers and as soon as I have an answer I will post it on the forum.

Regards.

Marina Pashkova

Hi diesel,

We are working on this feature. Unfortunately, at the moment I cannot give you any ETA on when the fractions will be implemented. But it will be added as soon as it possibly can be done.

Marina Pashkova

Hi Rob,

We need to test the code and as soon as I have the results I will post a reply.

Regards.

Marina Pashkova

Hellon jek, With most data providers symbols can be added from a symbol list. If you add a symbol automatically (from a symbol list) you won't have to manually type in root, description, exchanges for the symbol, contract expiration status etc. All this info is contained within the symbol list recei...

Marina Pashkova

Hi RobotMan,

I could also suggest trying to plot the symbols in MultiCharts from TS as the datasource. See if that fixes the problem.

Let me know if it works.

Regards.

Marina Pashkova

Hi Robert,

Although what you are describing is possible in theory, there are no straightforward or easy ways to do it. Also, even for those cases when it is possible there still will be a number of limitations.

Marina Pashkova

Hello Robert, To be able to plot data for a symbol its data provider must be enabled. In the current realization, when you disable a data provider it is no longer will be shown while the symbols from this datafeed are displayed. Strictly speaking, this is wrong and might lead to user mistakes. In fu...

Marina Pashkova

Hello, Thank you for the suggestion. Indeed, at the moment MultiCharts will always default the 'to' date to the current day - no matter what symbol or from what data provider is requested. We are currently fixing some other issues with expired/not expired status of the contracts and will try to fix ...

Marina Pashkova

Dear Giffen,

Yes, MultiCharts will work with eSignal end of day data.

In case you have any questions or problems regarding the work of the data feed please let us know.

Regards.

Marina Pashkova

Dear MKlein,

Thank you for drawing our attention to the problem. We are going to check 12h charts for the symbols and as soon as we have the results/corrected the problem I will post a reply.

Marina Pashkova

Hello MKlein, We do understand that real trading is practically impossible with MCFX because of the server problems. There is nothing that could be changed in the current server version. However, next week we are going to start beta-tesing for the new server. We are doing everything possible to star...

Marina Pashkova

Dear HaeRim, We haven't been able to reproduce the problem on our end. We followed your description closely with the latest OwnData and MultiCharts QuoteManager. But in the scenario you are describing the charts were being plotted both in TS and in MultiCharts without any problems. Do you think you ...

Marina Pashkova

Hello jek and MKlein,

The situation you're describing is a bug. And it will be fixed shortly. Thank you for drawing our attention to the problem. Your help is much appreciated.

Regards.

Marina Pashkova

Hi Robert,

Normally, the situation you're describing is only possible when you disable the Data Provider. Is it possible that after you added the symbols from OpenTick you disabled it? Because that would keep the symbols leaving the datasource field empty.

Marina Pashkova

Hi Haerim,

Please use the relevant settings in QM to get the P/L figures in points.

Marina Pashkova

Hello,

Thank you for the suggestions. We will try to implement the additional ratios in 2008.

Best regads.

Marina Pashkova

Hello MC_Prog,

You are absolutely right in everything you said. At the moment, the technical writer is working on the complete documentation for MultiCharts. We are planning to update the reserved words list shortly.

We apologize for this delay.

Marina Pashkova

Hello jmi88, There is a way to do what you are describing. For example if you plot CL but want the order to be executed for QM you need to do the following: In autotrading settings (Format Objects -> Signals -> Properties -> Autotrading, in settings for the broker -> Symbol Dictionary) you can 'matc...

Marina Pashkova

HaeRim, TS does not permit such operations at all. The current version of MultiCharts allows them, but soon the same limitation will be imposed in MC as the one that is currently imposed in TS. However, in future we would like to make trading the same symbol possible. And we'll work on this feature....

Marina Pashkova

Hi Kaos, To avoid the above problem, please do the following: Replace the file tsMSDataFeed.dll (in Program Files\TS Support\MultiCharts\Datafeeds folder) by the file in the attachment. After that add symbols from the first folder and then choose an exchange other than UNDEF for those. After that, s...

Marina Pashkova

You're welcome Thomas Mann. If you have any problems again just let us know.

Regards.

Marina Pashkova

Hello Gann_Man,

The post saying that 'we are familiar with MB's API' was made a while ago. There might have been a number of changes since then. At the moment I don't have any information on when MB could be added.

Regards.

Marina Pashkova

Displaying a list of exchanges to match the abbreviations provided by OpenTick is possible. However, it would be complicated from the point of view of the program's architecture. The architecture doesn't provide for this option, so we'll have to create a separate solution which might take some time....

Marina Pashkova

We are still studying this issue. Hopefully, I will have the answer for you tomorrow.

Regards.

Marina Pashkova

Robert, after you added the symbols was the Data Source column empty in QuoteManager window (in the window where all the symbols, their exchange, category, datasources etc shown) or did it show otfeed?

Marina Pashkova

Hi Kaos,

What you are describing looks like a bug. We are going to study the problem further and post the results within the next two days.

Thank you for drawing our attention to the issue.

Regards.

Marina Pashkova

Hi jo,

We have reproduced the problem. The second script should not return 1 for all charts. This is a bug and it will be fixed.

Thank you for drawing our attention to the problem. We appreciate your help.

Marina Pashkova

Hi Robert,

Study template name cannot be extracted. However, for the strategy name(if I understand what you are trying to do) you can use the function getstrategyname.

Marina Pashkova

Thank you for the workspace. We will examine the issue and will get back to you within the next couple of days.

Regards.

Marina Pashkova

Thank you for the workspace. We will examine the issue and will get back to you within the next couple of days.

Regards.

Marina Pashkova

Dear HaeRim,

Your suggestion will be considered and we will post the results.

Regards.

Marina Pashkova

Hello,

When you added those 200 symbols from OpenTick did you have OpenTick as the data provider in QuoteManager field Data Source? Or was the Datra Source field empty for those 200 symbols? Did you reinstall the program before you got the error? Did you change anything in the settings before that?

Marina Pashkova

Next MC version due end of November should have the problem of stop orders slowing down the optimization fixed.

Marina Pashkova

Dear HaeRim,

In fact we are considering bringing the debugging feature back (please see the previous posts). A built-in playback feauture will also be added in future MC versions.

Marina Pashkova

Dear Ofir,

In the current MCFX version there sometimes might be problems with autotrading. We are currently working to improve the autotrading feauture and it should be fixed in future MCFX versions.

Marina Pashkova

Trading the same symbol from different strategies is very difficult to implement technically. In the coming MC versions this possibility won't be permitted at all.

However in future, we are going to look for a solution to implement trading the same symbol using different strategies.

Marina Pashkova

Hi Thomas Mann, The statement compiles successfully. Do you get an error when you try to apply the statement? Or do you get the results that are different from what you expect them to be? Could you please give us more details on the problem? Also, the following EasyLanguage guides might be useful: h...

Marina Pashkova

Hello Nick, You are right, at the moment the studies that have the same names as the standard studies get overwritten during the upgrade. However, the user studies can be easily restored. All you need to do is to import them into PLEditor from the following location: Documents and Settings\All Users...

Marina Pashkova

Hello MC_Prog, There are a number of differences in the behaviour of position reserved words in MC and TS. The major differences are as follows: contractprofit and maxcontractprofit: in TS their default value is -1, in MC is equals 0; in TS there is sometimes no access to history if contractprofit <...

Marina Pashkova

Dear HaeRim,

The statements you cited should not be compiled. In the current MC version they are compiled but do not behave correctly. In future compilation of such errors won't be allowed in MultiCharts - just like in TS.

Marina Pashkova

Dear Bob,

Have you tried using different price scales in QuoteManager? Say 1/10, 1/100 etc - this would be the equivalent of your 0.1 multiplier if I understand the question correctly.

Regards.

Marina Pashkova

Hi Nick, You are right - the drawn objects do change their places when the time is changed from exchange to local and vice versa. The reason is that the drawings need to be tied to certain bar characteristics and for now the only characteristic we have been able to tie them to is the bar time. We wi...

Marina Pashkova

Please consider statistics divided by entrysignals, so it is possible to see which strategy adds how much to the equity without switching them on and off to get single reports. Regards Robert Thank you for the suggestion Robert. We will certainly consider adding this feature into the Strategy Perfo...

Marina Pashkova

Hi, Would it be possible to add the Savitzky-Golay filter as an indicator? I've used it in another trading application and it is excellent. Thank you for your consideration. Tom We haven't been able to find this indicator in EasyLanguage. What's the formula? If it's relatively simple we would write...

Marina Pashkova

Hello, In the current MultiCharts version trading from two different charts for the same symbol is not supported. Sending signals from two different charts with the same symbol will generate errors like the one you're describing. TS doesn't allow executing orders from two charts for the same symbols...

Marina Pashkova

Walter, I didn't express my thought very well. I'm sorry. I just wanted to show that MultiCharts does allow using an indicator to represent data series. The indicator that would solve the problem you're describing can be written in MultiCharts. It will reference data 1 and data 2 and plot the bars r...

Marina Pashkova

Hi HaeRim,

Thank you for drawing our attention to the problem We'll reproduce it on our end and I'll post the results.

Marina Pashkova

Hello, The thing is that the current MC version does not support execution of orders from different charts via the same trading account. When it is done various errors might occur including the one you're describing. The signals need to be either applied to one chart or if applied to different chart...

Marina Pashkova

You're welcome Rob.

Whenever you have any quesitons just let us know and we'll try to help you.

Regards.

Marina Pashkova

Hello,

Exchanges information is not stored separately nor can it be backed up separately.

We are going to check, though, how the situation can be possible when exchange settings are lost while the symbols are preserved.

Marina Pashkova

Hi Walter, Yours is a very good idea. And actually it has already been implemented. There is an indicator called Gapless Bar Chart. It won't plot canglesticks, but it wil look like a real bar chart with Open, High, Low, Close. If you make the two dataseries feeding the indicator invisible it won't l...

Marina Pashkova

Dear HaeRim,

The current realization of displaying indicator values on the price scale is intentional. The purpose is to show the value of each indicator separately (even if those values overlap).

Marina Pashkova

Hello Walter, As far as I know, apart from separate day and night symbols, there should also be those combining the two sessions. However, if there is no such a symbol for this particular instrument there is a workaround: Plot a chart for NI Z7-SI. After that change the symbol's name to NI_1 Z7-SI. ...

Marina Pashkova

Marina, Thanks! It works. As a (former) software engineer it is strange for me that the strategy position reserved words are only calculated after the strategy code is executed and not directly after a statement. Hi Rob, The above could be done if only 1 script were allowed to generate orders. Howe...

Marina Pashkova

Hi Jo, The script is calculated at the bar's close. That is why it can't generate a signal under conditions which aren't there anymore and will never be there. That is why a signal at open should not be generated. In TS such a code won't compile. In MC, this code compiles but is automatically transf...

Marina Pashkova

Hello denizen2, Well, in fact to make such a list available to the customers we would need to make more transformations than merely translate the list. The bug list that is used by our software engineers has a strictly defined format and is highly technical and meant for programmers. To rework such ...

Marina Pashkova

Hello Walter,

I'm glad the problem has been fixed.

If you need any help again just let us know.

Regards.

Marina Pashkova

Of course Simon. Just contact us through LiveChat http://messenger.providesupport.com/messenger/tssupport.html and ask the customer support representative to help you set the Price Scale in QuoteManager. After that he/she will prompt you to launch HelpDesk and will adjust the settings on your machin...

Marina Pashkova

Hello, Did you loose all the symbols after the upgrade too? The thing is that exchanges are part of the same bulk of data as symbols and if you lost exchanges then all the symbols should be gone as well. Also, when uninstalling the older version, did you leave the field Remove user's data from the c...

Marina Pashkova

Hi Simon, Did you try adjusting the price scale on the chart or in QuoteManager? Usually, such adjustments need to be made in QuoteManager. Please go to QuoteManager, right-click the symbol, and in the pop-up list choose Edit Symbol -> Settings. Check Use Custom Settings and then in the Price Scale ...

Marina Pashkova

Hi Paul,

I'm glad I was able to help you. If you have any questions again just let us know.

Regards.

Marina Pashkova

Just a followup to the previous post for it might have caused confusion. ELS format is supported in MultiCharts in the sense that such files can be imported into PLEditor. However, to have ELS strategies containing such words as ExitLong, ExitShort etc (i.e. old EasyLanguage words) compiled these wo...

Marina Pashkova

@marina: Thanks for your answer. I hope that this functionality will be top priority. @denizen2: Thanks for your comment. And your right, it's easy to 'complain' about the things MC cannot do but sometimes we forgot to tell that we like the way the product is going: After 1 month of extensivelly te...

Marina Pashkova

Hi Jo, There is no error. This is the way the script should work. 1. When the order is generated on bar1, market position cannot be calculated yet (market position can only be calculated after the order has been generated. And if the order is generated on close there is no way it can be taken into a...

Marina Pashkova

Hi getting,

Could you please send us the workspace and mark the bar/area on the chart the way you did on the screenshot?

Thank you.

P.S. Please send the workspace to mpashkova@tssupport.com

Marina Pashkova

Hello Walter,

If after updating MultiCharts you still have this problem please contact us through LiveChat again.

Regards.

Marina Pashkova

There is a functionality enabling you to change the symbol for all the charts within the same workspace (the current charts should be from the same provider). You can connect symbols in all the charts. After that whenever you change the symbol in one of those the rest will be changed as well. To con...

Marina Pashkova

Dear HaeRim,

ELS is the old TS2000i format. MultiChart doesn't support this old format, therefore it won't recognize that the code is password-protected

Marina Pashkova

Hello MC_Prog, Your request is totally reasonable and understandable. But unfortunately there is little we can do about it: exchanges are an integral part of the data received from OpenTick. The descriptions for those abbreviations can be entered in Exchanges and ECN's in QuoteManager, but this solu...

Marina Pashkova

Hello MKlein,

The remaining spikes will be eliminated over the weekend.

Regards.

Marina Pashkova

Thank you for the suggestion Ofir.

We will add your request to our requests-to-be-implemented list.

Best regards.

Marina Pashkova

We apologize for the inconveniences and losses resulting from the problems with the server.

The work on the new, more reliable server is almost completed. The new server will be launched shortly This will eliminate the problem of frequent server failures.

Regards.

Marina Pashkova

Dear HaeRim, We might add this feature in future MC versions. We cannot promise that this will be done in the nearest future, though For now the old EasyLanguage words either need to be edited manually or processed through TS 8: imported into TS8, converted there automatically, exported and then imp...

Marina Pashkova

HaeRim,

I am not sure I understand the question. QuoteManager is part of OwnData.

Could you please clarify the question?

Thank you.

Marina Pashkova

Hi TJ,

Thank you for the suggestion. We will consider the possibility of adding this feature. However, I cannot promise that it will be added in the nearest future.

As an alternative, there are Zoom In/Zoom Out features in MC.

Marina Pashkova

In future MC versions we are going to add the functionality which would make it possible to assign hot keys to functions.

Marina Pashkova

Hi Ofir, To set up autotrading with MCFX Pro an application for order execution needs to be installed. To install it please follow the link: http://www.fxcorporate.com/Order2Go/FXOrder2Go.EXE After that, in MCFX Pro plot a chart and apply an indicator. When the diologue window for this particular in...

Marina Pashkova

I can NOT even imajine a 'debug' facility being 'unpopular' to customers. What are you talking about :? ? Maybe you mean to say that it was not working very well, and therefore it was 'unpopular' in its current form? I personally am not happy with the fact that the current 'debuging' facility does ...

Marina Pashkova

Hello, We haven't been able to reproduce the problem you're describing on our end. If you have this problem again, could you please contact us through LiveChat http://messenger.providesupport.com/messenger/tssupport.html ? We would like to have a look at it and fix the problem via HelpDesk (if it re...

Marina Pashkova

Thank you for reporting spikes that are still there for some currency pairs. We will try to fix those before the new server is launched.

Marina Pashkova

Hello,

Thank you for drawing our attention to the problem yesterday.

Also, thank you for reporting spikes that are still there for some currency pairs. We will try to fix those before the new server is launched.

Marina Pashkova

Hi HaeRim,

We are not planning to make it possible to use XPO or GS directly. It would involve considerable efforts especially since we already have a utility which converts XPO into ASCII. Please see http://www.tssupport.com/addons/hc/ for info on pricing and features.

Regards.

Marina Pashkova

Hello maxpi,

At the moment drawing tools can't be called up with the function keys.
If there are enough requests from our customers, we will consider adding the feature.

Marina Pashkova

Otherwise, do you have an alternative to check in the next bar after an entry with a stop order combination whether the stop is filled? Yes, there is an alternative. You can check Exit Date(1) and Exit Time(1) and compare the values with those for the current bar. If the values coincide it would me...

Marina Pashkova

Hello denizen2,

To tell the truth, we aren't planning to add the features you are talking about (an extra column for the start date and the number of records) in the nearest future. But we are going to consider implementing them in the future MC versions.

Regards.

Marina Pashkova

Hello, The thing is that when the default exchange settings (0:00 - 23:59) are recalculated for your local time, they provide sessions that open on one day and close on the next. Since the bars are stamped by their closing time and date you saw the current bar with the next day's date. When you chan...

Marina Pashkova

Hi, Radarscreen will be available in Multicharts early next year. Major radarscreen functions are to provide the market snapshot and perform ranking according to certain criteria. We are now developing Portfolio backtesting which in a different way will be able to get the same results. It will enabl...

Marina Pashkova

Dear Rob, You're absolutely right. We do think that this functionality is necessary. Moreover, we developed it and it used to be part of MC. However, it wasn't popular with our customers so we stopped supporting it. To bring this functionality back considerable efforts will be required. We have a ti...

Marina Pashkova

Hi Gann_Man,

That should be possible - if the data from MB is provided in DDE format. I would recommend asking them if they support DDE.

Regards.

Marina Pashkova

Hello, The data should be still there in the database. It simply hasn't been plotted on the chart. This is the bug we are going to fix shortly. For now, whenever you run into this problem close MultiCharts and then run the program again. After restarting MC all the old data should be plotted. A tip....

Marina Pashkova

Hi Gann_Man,

This is the codes OpenTick uses for their exchanges. Exchange codes and the exchanges they stand for can be found on their website: http://www.opentick.com/dokuwiki/doku.p ... ange_codes

Regards.

Marina Pashkova

Hi johnchan,

If you have any problems with the data from IB - let me know.

Regards.

Marina Pashkova

Hello getting,

The 2.2 MC version will be available by the end of this year.

Regards.

Marina Pashkova

Dear Rob, What you are describing is not a mistake. In a nutshell the explanation for this behaviour is as follows: until a new order is generated the values for those reserved words are taken from the previous bar. The order for the current bar cannot be generated until the indicator is calculated,...

Marina Pashkova

Hi maxpi,

If you have any problems again just let us know.

Marina Pashkova

Regarding the earlier question about the tick precision: Both MultiCharts and the data vendours currently used in MultiCharts give ticks with the precision up to the seconds. The 100/1000 tick bars problem is not related to the precision of those bars. The reason is that in the current solution, it ...

Marina Pashkova

Dear Haerim, MultiCharts allows storing 4GB of compressed data, which is a huge amount of data. The customers who have been actively using MultiCharts for 2 years only have 100MB used. Filling 4 GB would take a lifetime. The TS2000i c-tree technology lead to database 'swelling' which lead to imposin...

Marina Pashkova

Thank you Marina, for the above info. I tried it, and it works :) . However, the Edit Data window does not tell you any date/time for the 'beginning' and 'end' of the data, so you must use trial and error, or have some idea of what date you are looking for before you request the 'load' of that data...

Marina Pashkova

Hello johnchan, How much data did you request from Interactive Brokers? In what resolution and over what period of time? The thing is that Interactive Brokers has limitations on the number of requests they process over a given period of time When a lot of data is requested a 'queue' is formed and th...

Marina Pashkova

Hello,

Thank you for the logs. I will e-mail you the results.

Marina Pashkova

Hello ppan,

There is not Max. Intraday Drawdown in the strategy performance report.

Regards.

Marina Pashkova

Hi Haerim,

Our engineers have confirmed that there is a bug in the way Ptb works in MultiCharts.

We'll start working to correct that.

Regards.

Marina Pashkova

The logs we'll need are located in Start -> Programs -> MultiCharts -> Logs -> tsServer. Could you please archive the tsServer folder and e-mail it to mpashkova@tssupport.com

Thank you.

Marina Pashkova

Hi denizen2, Thank you for the suggestion. I will get back to you about it after we have discussed it with our engineers. For now just a quick tip on how you can see what's in the database and what's not: Now we only know about the existence of some data (in the database) if it can be plotted. To se...

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