MultiCharts: Trading Software for Automated Trading and Backtesting

Marina Pashkova

I thought Denis was Bill's buddy?

Denis thought so too.

Marina Pashkova

We are responding to this post to give objective information to everybody who is predisposed to think logically. As we have already said, Bill Schamp is incompetent. Let me explain why. Bill Schamp absolutely seriously claims that he once almost became a Nobel Prize winner. He also proclaimed himsel...

Marina Pashkova

Let us think logically. 1. Many MultiCharts customers use volume bars, however, only Bill Schamp's students have these persistent and randomly appearing data holes. Why is it this particular group of MultiCharts customers that is experiencing the data hole problems? 2. As I mentioned in my previous ...

Marina Pashkova

Dear Fabrice,

A similar bug was fixed a while ago. To fix your particular problem we would need a screenshot with your regional settings on your PC.

Thank you in advance for your cooperation!

Best regards.

Marina Pashkova

To everybody who’s using Bill Schamp’s databases: Several of Bill Schamp’s users have contacted us over the past two days. It turned out that all those users had exactly the same problem: the internal structure of database they were using was destroyed. The destructions were absolutely identical and...

Marina Pashkova

Hello Marina, There are too many symbols to list. My provider is DTN and it works fine with AB"s scanner. There is no data at all for some symbols and either it is updating extremely slow or there is a bigger problem. Also the scanner doesn't save my studies and I have to re-input them each day. I ...

Marina Pashkova

Hi doug, 1 ) Is it possible to automatically send the symbol list generated from a scan to a trading strategy ? It is not possible yet. However, your question is perfectly logical. Obviously, when you scan symbols based on certain criteria and find those that best match what you are looking for, the...

Marina Pashkova

Hi capgain, What are the underlyings (as shown in IB) for the symbols that you tried to add/plot in MC but couldn't? As for the combination of IB for real-time and another feed for history, it is quite possible. I cannot recommend any specific free historical sources, but I do know that many of our ...

Marina Pashkova

I CAN NOT MAKE MULTICHART 4 OR BETA 5 TO WORK WITH TS REALTIME DATA FEED. IS THERE ANY ISSUE THAT I AM OVERLOOKING OR ANY PROBLEM THAT I SHOULD BE AWARE OF? THANK YOU. Dear Giovanni, What exactly happens when you try to plot a symbol from TS? Have you been able to successfully add any symbols from ...

Marina Pashkova

Hi jek,

i_functions are not supported in MultiCharts yet. I don't have an ETA for this feature implementation.

Best regards.

Marina Pashkova

Hello dear MutliCharts customers, We are exhibiting at the upcoming Traders Expo that will be taking place at Mandalay Bay Resort & Casino, Las Vegas, Nevada, on November 19-22. We are inviting you to come and visit us at our exhibitor booth. Our team members and I will be happy to meet you there. P...

Marina Pashkova

Hello reitberg,

Look-inside-bar is not available in MC 5.0 beta 1 yet.

We have planned this feature for future versions of MC, but I don't have any ETA yet.

Regards.

Marina Pashkova

Dear David,

ZenFire requested us to temporarily remove their API from our system.

They are planning to send us their new API shortly. As soon as we receive it, our engineers will start working on its implenentation. Our estimate is that everything should be working in about 2 weeks.

Best regards.

Marina Pashkova

Hi Jerry,

Is the problem consistent? If it is, please send us logs and the workspace next time it occurs.

Regards.

Marina Pashkova

Hi Rob,

Thank you for pointing that out. The value will be increased up to 1,000,000,000.

Thank you.

Marina Pashkova

Hi Danilo,

MultiCharts can't do that, but it's a really good idea which is definitely worth considering for future implementation.

Thank you!

Marina Pashkova

It appears as though my comments were premature. The scanner doesn't show the data for all symbols. It fills in the data for some symbols and neglects the other symbols. Hopefully this is a glitch or a problem on my end because most of us truly want an end to all the bugs. Respectfully, Tim Hello T...

Marina Pashkova

Hi ppan,

Could you please specify what exactly is wrong? How exactly are the results different from what you expected them to be?

Attached, you will find a screenshot showing this strategy in MC and TS. The results are identical. So I am not sure what might be wrong here.

Regards.

Marina Pashkova

I would like to send a college some easylanguage code that I have written.... How do I go about locking the code so that he can't change or view it before I send it to him...? Hi Jack, If you export your code from PLEditor as a read-only .sef file, whoever it is meant for will not be able to view o...

Marina Pashkova

Hi Danilo, Synchronization in this scenario can be achieved if your code does not specify the number of contracts. To synchronize the positions, in the 'Assume the Initial Position at the Broker' dialogue, specify exactly the same position for the same number of contracts as you have at the broker. ...

Marina Pashkova

I have the same problem - Multicharts locks up when I click on the desktop icon. I use task manager to quit the Multicharts.exe process. I then click the desktop icon and Multicharts loads. I do not load any workspaces when Multicharts opens None of my workspaces use indicators with global variable...

Marina Pashkova

Both ver 4 and ver 5 hang at startup due to one of the studies in two charts using global variables. If I wait to load the workspaces after MC starts, the program seems to load properly. Also, once I delete the studies from the charts, the program and workspaces seems to load properly at startup. B...

Marina Pashkova

anybody noticed the ES volume is not quite right? after reload, the chart is only showing half the actual volume. I am using IB :( p.s. I have just upgraded to MC5b1... the volume is corrected after a chart reload. seems the problem is in MC4OR. p.s. sorry.... I found the same volume bar problem in...

Marina Pashkova

What is happening with the scale? I appreciate the closer grids of this new version... I trade ES... it increments at 0.25. but I am getting the 1/5 scale... i.e. divided at 0.20, 0.40, 0.60, 0.80 and I can't change it or do anything about it !!! it wasn't like this before in the beta versions. :ro...

Marina Pashkova

I dont have zenfire as datasource anymore. Somebody has the same problem?

Hi SP,

We have encountered a number of technical issues with ZenFire. They will be fixed shortly.

We apologize for the inconvenience.

Regards.

Marina Pashkova

I think this V4 is a step back... look at the thick bars... all the tips are rounded. This was fixed ages ago... it is back again? WTF ??? to MC engineers: This is a charting program. We need PRECISE charts. i.e. when a bar terminates at 900, we MUST be able to see the bar ENDED at 900. A rounded t...

Marina Pashkova

Hello Marina, The new beta has many new usefull backtesting calculations. I tried to find this feature: ''Backtesting-Chart Synchronization has been added. It is now possible to click on a point on one of the available Equity Curve lines or on a trade in the List of Trades and have the chart scroll...

Marina Pashkova

Hi SP,

Are those ELD's protected?

Thank you.

Marina Pashkova

Dear Phil,

Please go to File -> Preferences -> Data Server Mode and make sure that both 'Online' and 'Download missing historical data' are checked.

If they are and you still cannot receive any history, please contact our support representatives via LiveChat.

Best regards.

Marina Pashkova

Hi stockmacd,

I am sorry it was my bad. You need to download the latest 5.0 beta 1 to have this feature.

Regards.

Marina Pashkova

Hi Nick,

Just as Steven I have this symbol running as well. So please double-check everything I mentioned above and if you still can't get it work, contact our customer support.

Regards.

Marina Pashkova

Hi, I installed the new 5 beta and the esignal data problem mentioned by all the users here in the forum still exists. Daily gaps are not filled by MC respectively quotemanager. I always have to delete all the daily data of the corresponding stock and have to reload the symbol in the chart. This su...

Marina Pashkova

Hi Marina, This problem is also occurring in stocks as well. I think this may have to do with the other issue I brought to your attention where the current daily bar won't appear until a trade goes through. Hi flipflopper, We would need the extended logs that the module I gave to your earlier. Plea...

Marina Pashkova

Hi Nick,

Did you add those symbols manually or from the symbol list? What do you mean you cannot connect USD.JPY symbol? What error messages do you receive in the chart and in QuoteManager logs?

Thank you.

Marina Pashkova

Hi TJ,

There is a bug in MC that doesn't allow exporting studies containing a dot in their name. This bug will be fixed in future versions.

Best regards.

Marina Pashkova

Hi HaeRim, Add the following line to your indicator: print("currentbar ",currentbar, " value1 ", value1, " value1[1] ", value1[1], " Ask ", F_Total_Ask, " Ask[1] ", F_Total_Ask[1]); and you will see right away how the indicator is calculated. You will see something like: ---- currentbar 3.00 value1 ...

Marina Pashkova

I have tested an intraday strategy on 7 futures. I have attached the results, the meaning of columns should be clear, the only one that needs an explanation are: Method= Async Autotrading with timeout = 30sec Trades = the numbers of round-trip (Buy + Sell) Market = the Market's P/L on TWS (true exe...

Marina Pashkova

The MC place the stop order for next bar after the next bar is appeared. Sometimes the next bar moves too fast then the slippage become bigger. For example, the time of current bar is 11:00 in an one hour chart. If there is no trade price before 12:01, the stop order for 12:00 will not be placed. A...

Marina Pashkova

Hi dwar, We had similar bugs in the past. Maybe some of the possible situations were not fixed. Let us know if the problem is still there in the 4.0 release. If it is, we would need a workspace, your studies (if you are using studies other than the ones built into MC). Also please tell us how many c...

Marina Pashkova

Dear MultiCharts users, We have released 5.0 beta 1 version of MultiCharts. This version includes such features as fractional price scales, position synchronization between MC and the broker, backtesting report - chart synchronization - to name just a few. You will find the link to the new version i...

Marina Pashkova

Hi randomname, Could you please specify what version you are talking about? Is it the 4.0 release or the 5.0 beta 1? What kind of requests did you make? (how many bars did you have in your charts?) What settings did you use for your strategy? (how many orders were there?) What page did the report op...

Marina Pashkova

Congratulations everybody!

We have released the new official version of MultiCharts.

You will find it in the downloads section on our website.

Enjoy!

TS Support

Marina Pashkova

Hi Marina, the problem has been solved following your suggestion (I had also to update the Autotrading symbol dictionary). Regarding your question you can find attached the current list of futures currently tradable at IB. Now I have a question for you: It's possible change the symbol's description...

Marina Pashkova

I have tested an intraday strategy on 7 futures. I have attached the results, the meaning of columns should be clear, the only one that needs an explanation are: Method= Async Autotrading with timeout = 30sec Trades = the numbers of round-trip (Buy + Sell) Market = the Market's P/L on TWS (true exe...

Marina Pashkova

Hi everybody,

So my question is:

The starting point for the histogram should obviously be the starting point of a session. But what session are we talking about here? The standard OpenECry session or the 24-hour session?

Best regards.

Marina Pashkova

Marina, Please do not start working on a DOM ladder until you are completely satisfied with Multicharts primary charting functions. Hi flipflopper, I can see that my post was confusing. We are actually not planning to start working on DOM for a long time. It is in the longer-term plans. For now, wh...

Marina Pashkova

I guess some people would like to see the coordinate values repeat on all the charts. For me, this is not a big deal. when you have multiple monitors... with multiple charts... you will understand. this is not just tracking one price and one time frame... if you reference one point in one chart... ...

Marina Pashkova

Hi glam,

This is a known bug and we have already created a ticket for it.

It should be fixed shortly.

Regards.

Marina Pashkova

Hi glam_100,

We are planning to add both those features into future versions of MultiCharts.

Regards.

Marina Pashkova

Hi glam_100, We have actually already thought about it. In the 5.0 beta 1 version that will be available shorty, we synchronized EquityCurve and the List of Trades with the charts. When you click on a point on the equity curve (or on a trade in the list of trades) and you will be taken to the respec...

Marina Pashkova

Hi guys,

The bug with using TWS 888 has been fixed in the latest release. The release is already available in our "Downloads" section. Upgrade and the problem will go!

Regards.

Marina Pashkova

Dear TJ,

For now we are not planning to implement the Cancel Action functionality.

Best regards.

Marina Pashkova

Hi Danilo,

We are using the traditional approach to candlesticks filling. What are your rules based on?

Regards.

Marina Pashkova

Hi SUPER, Due to IB limitations, this order type is not available for some symbols/exchanges. In your case, the only thing I could suggest, is disable IOG. The orders won't be generated this often and will, in fact, have a chance to be executed. Or you can also use the asynchronous auto trading mode...

Marina Pashkova

Hi Tresor,

You will be able to reference equity array. It will contain the values used to plot equity curve in the report.

Regards.

Marina Pashkova

Hi HaeRim,

The issue has been confirmed as a bug. I will keep you posted on the progress. Also, we are preparing a special module that we'll have to install on your PC. I'll contact your when we're ready with the module - to invite you to helpdesk.

Regards.

Marina Pashkova

Hi TJ, Normally when the orders are rejected by the broker, the message notifying you that the order was rejected also gives you the reason. Did you notice any such messages? If you missed them, just send us the logs from Start -> Programs -> MultiCharts -> Logs -> TradingServer. Zip the TradingServ...

Marina Pashkova

Hi glam_100,

Thank you for your suggestion. We'll consider the possibility to implement it in future versions.

Regards.

Marina Pashkova

Hello MKlein,

I will have our engineers look into that.

Thank you for reporting.

Best regards.

Marina Pashkova

Hi Edward,

Your account is active. There were temporary problems on one of the servers which might have resulted in your being unable to log in. If you still can't log in, please contact our customer support representatives via LiveChat and they will help you.

Regards.

Marina Pashkova

Dear Yvgeny, 3 years of ticks is an absolutely huge amount of data. Also, the day when you made this request, we had issues with one of the servers, so all our customers were transferred to one server. There were several people making requests similar to yours which resulted in heavy overload. As a ...

Marina Pashkova

Hello MKlein,

The gaps in the data have already been patched. While we were working on the issue we temporarily limited the possible request range. It is now back to normaly.

We apologize for the inconveniences.

Regards.

Marina Pashkova

Hi iso,

This bug has been fixed in the release that we are rolling out shortly. All you would need to get rid of it is to upgrade as soon as the new release is out.

Best regards.

Marina Pashkova

Hi iso,

This bug has been fixed in the release that we are rolling out shortly. All you would need to get rid of it is to upgrade as soon as the new release is out.

Best regards.

Marina Pashkova

Hi iso,

This bug has been fixed in the release that we are rolling out shortly. All you would need to get rid of it is to upgrade as soon as the new release is out.

Best regards.

Marina Pashkova

Hi HaeRim, Sometimes what you are describing might happen if the quality of your video card is not good enough or if you are using a machine on a terminal. If the problem is restricted solely to MultiCharts, have a look at the attached screenshot to see if that's what you are talking about. If this ...

Marina Pashkova

Hi HaeRim,

What is your default browser and what is it's version?

We haven't been able to reproduce the problem on our end, so you might want to contact us via LiveChat to demostrate it to our engineers.

Thank you.

Marina Pashkova

Hi everybody, We will support the older versions and we’ll keep trying to fix the bugs. However, if you stopped to think about it you would clearly see that not all of the bugs can be fixed. Bugs can vary in their complexity. Often, to fix a seemingly minor bug, we would need to make major changes i...

Marina Pashkova

Hi Nick,

Fanus is right. If you go to Format Symbol -> Style, you will find the HLC Bar as the second option on the list.

Regards.

Marina Pashkova

In the new beta the keywords: BarsSinceExit & BarsSinceEntry it seems that doesn't work when tested on an intraday strategy, could you check ? Regards, Danilo Hi Danilo, Could you please send an example of when the above doesn't work? 1. What is the symbol resolution? 2. Does the signal reference a...

Marina Pashkova

MC probably would never have it... this is from Open E Cry... see the volume histogram on the right side of the DOM? http://elitetrader.com/vb/attachment.php?s=&postid=2124221 Hi TJ, You need a start and an end point for the calculation of the volume value. Do you know what time points are taken by...

Marina Pashkova

Hi guys,

Just a quick update.

The version that has fraction price scales implemented will be out in about 1 week's time. It will be a 5.0 beta 1.

Meanwhile, tomorrow we are rolling out the official 4.0 release.

Regards.

Marina Pashkova

Hello, When you put an indicator on the chart, lets say a moving average, the chart changes it's primary scaling from the symbol to the indicator. If you switch it back to the symbol as soon as you start working with the chart it changes back to the moving average. Also when an indicator is on the ...

Marina Pashkova

Hi TJ,

Just use the colors that you want, check Use As Default Box and then every time you apply this strategy to a new charts those colors will be used automatically.

Regards.

Marina Pashkova

Hi SUPER,

If that code does not work as expected, please make sure that in Strategy Propeties -> Auto Trading -> IB Settings you have the options for All or None Execution checked.

Let me know if that fixes the problem.

Marina Pashkova

Hi Danilo,

Could you please clarify what makes you think it doesn't work? What exactly happens when you use the code and how is that different from the expected result?

Thank you!

Marina Pashkova

Hi flipflopper,

I might be missing something, but once again it all depends on the kind of sessions you have set up for those symbols in QuoteManager.

If you want you could come to help desk and we'll check those settings for you to find out what might be causing the descrepancy.

Marina Pashkova

SUPER is right,

MultiCharts 4.0 beta 3 (and the official 4.0 release to be out there shortly) allows your orders to be executed at IB outside regular trading hours.

Regards.

Marina Pashkova

Hi HaeRim,

Thank you for the suggestion.

Regards.

Marina Pashkova

Dear Phil, Sorry for getting back to you so late. If I understand you correctly and you accumulated real-time ticks, calculated the total volume for them (42069), then did a reload and check the new total volume (65537 ), the difference in values is in no way an MC's flaw. Due to their algorithm of ...

Marina Pashkova

Dear MCFX users, We are experiencing some problems on the 64th server (64.38.8.218). There are gaps in data. These gaps will be patched within a day. Meanwhile, to make sure you receive data without gaps, please change the order of the servers in your log on options. Close MCFX, run the program agai...

Marina Pashkova

Hi iso,

I haven't been able to reproduce the problem but maybe I have been using a different chart setup than you did.

Could you please send me two screenshots - one showing your original set up and the other after you changed the resolution.

P.S. What MC version are you using by the way?

Regards.

Marina Pashkova

And while you are at it, this would be nice to also increase the weight for non solid lines. Hi fanus, I discussed weights for non-solid indicator plots with our development team a while ago and, according to them, the system slows down tremendously when working with think non-solid lines. I'll ask...

Marina Pashkova

pls add more space between dashes pls see attached... my dash line looks solid. Hi TJ, It's because the lines are plotted from bar to bar. Since the distance between your bars is smaller than the lenght of a single dash, separate dashes look like a solid line. You can experiment with increasing the...

Marina Pashkova

Hi SUPER, To comment on what is going on we would need to have a look at your strategy. I recently dealt with a similar issue reported by a customer in an e-mail but since I don't always know how forum nicks match people's real names, I am not sure if it was you or not. In that customer's case, the ...

Marina Pashkova

Dear MultiCharts users, We are considering adding Barchart as a datafeed and want to find out how many of our users would like to work with them in MultiCharts. Please leave your votes only if this issue is really important for you. Your feedback is very much appreciated! Here is the data provider o...

Marina Pashkova

I would rather that a GAT order is send to the Broker. That way, even if the internet connection to the Broker is disconnected, positions will still be closed. But guess this will only work for brokers that support GAT like IB. Dear aljafp, Could you please specify how GAT orders relate to the abov...

Marina Pashkova

Hi flipflopper, Daily bars allow using Regular sessions only. This isn't a limitation of the scanner but the limitation of the daily bars. You can check this by either plotting daily bars on a chart and checking the options that are offered for this resolution or you can plot a resolution smaller th...

Marina Pashkova

Hello glam_100,

I posted a response to your and other users' comments here: http://forum.tssupport.com/viewtopic.php?t=5644

Regards.

Marina Pashkova

Hi zukkaweb,

Cursor movements are not tied to min movment of a symbol's price - only to the price points on respective coordinate points. The more you stretch the price scale, the smaller the cursor movement increment will be.

Regards.

Marina Pashkova

Hi winsome,

Did you follow TJ's and Steven's advice? Did it help? If it didn't, please let me know.

Regards.

Marina Pashkova

Hi flipflopper, From what I understand the probelm above hasn't re-occurrred. As soon as it does, please send us the logs. Also, as I mentioned in my e-mail in case you feel that your system is working much slower while the problem won't reproduce, you can delete the dll that I sent to you and that ...

Marina Pashkova

Hi Danilo, I also have a quick question for you: have you run into a similar problem with any other IB symbols? I am asking because underlying RUT was shared by two different futures and autotrading could not choose between those two symbols and hence would not work. For TFZ8 the problem was resolve...

Marina Pashkova

Dear Danilo,

The underlying for TFZ8 symbol changed from RUT to TF. Please go to QuoteManager and change the root field for this symbol from RUT to TF.

Should fix the problem.

Best regards.

Marina Pashkova

Dear Eldad, According to your screenshot, you are still using the old version of OpenECry. Maybe the dll upgrade was not successful. The easiest way to fix that would be to simply upgrade to the latest 4.0 beta 3 version that has all the latest dlls already in place. Or contact our customer support ...

Marina Pashkova

Hi Danilo,

Just to make sure that we are on the same page: which code did you use in the AA mode?

Thanks for clarifications.

Marina Pashkova

Hi guys,

In 5.0 beta 1 which will be released a couple of weeks after the 4.0 official release will factor in margins in calculations.

Apart from that, the 5.0 beta 1 will have symbol by symbol breakdown in Portfolio Backtesting.

Regards.

Marina Pashkova

Hello everybody, First of all, I would like to thank you all for your comments and suggestions regarding our pricing policies. Below you fill out our official position regarding pricing, bug fixes, and upgrades. 1.The assumption that fixing bugs is just a drain on our resources and therefore we are ...

Marina Pashkova

I'd like to use the ulcer index for my custom criteria. My understanding is that we can only use those reserved words? I have the ulcerindex as a function already in MC. Hi reitberg, Once we add equity curve as one of the criteria for optimization, you will be able to write your custom function for...

Marina Pashkova

Hi again, I just found two articles on how to optimize to get ideal equity curve linearity in TS: http://www.breakoutfutures.com/Newsletters/Newsletter1104.htm http://www.breakoutfutures.com/Newsletters/Newsletter0605.htm Can some of these scripts be used in MC / ideas be benefitted from using the ...

Marina Pashkova

Hello TSS, Would a short educational description be possible (maybe in help section ''F1'') on: 1. How to use sample fitness functions built-in the Portfolio Backtester (there are 4 sample fitness functions. I ticked ''Custom Criteria'' and the optimization report returned results sorted according ...

Marina Pashkova

Hi flipflopper,

I'm really glad you called us. Let us know if there are still any problems.

Now, that we have fixed those corrupted timestampes you should have no problems with the daily bars. If you need any help with setting up exchanges, please let me know.

Regards.

Marina Pashkova

Hello Yvgeny,

In File -> Preferences -> Workspaces, disable the option called 'Open Worskpaces on Start'.

Let me know if it helps.

Best regards.

Marina Pashkova

Hi irishkev, How were you requesting the data using 'bars back' or 'to...from'? The thing is that there might be problems with using 'bars back' requests. To receive all the requested bars, I would recommend using 'to...from'. This bug is being worked on. I apologize for the inconvenience. Regards.

Marina Pashkova

SetStopLoss/SetProfitTarget for each tick rather than at the end of a bar even if IOG is not enabled. Likewise, I would like to request to add a SetTimedExit built-in function which will exit a signal when the preset time reaches. Of course, it should work regardless of IOG enabled or not. If this ...

Marina Pashkova

Hi flipflopper, To be more precise, the bug with disappearing daily bars has already bee fixed. The fix is there in the beta 3 version. Regarding sporadically disappearing data in QuoteManager, our engineers have already taken some measures but it takes more testing to indentify which parts of the p...

Marina Pashkova

Hi Sigma Trader,

Thank you for the clarifications. We will think how your suggestions could be implemented in future MC versions.

Best regards.

Marina Pashkova

Hi phil,

Is this true for all symbols? If not, what symbols have this problem?

Thank you!

Marina Pashkova

Hi All, I have raised this problem before but I was wondering if I am the only one still struggling when using EOD metastock data. --------------------------------------------------------- I collect data for stocks listed in Australia and US Some 3 letter codes are used on both exchanges eg: FXI is...

Marina Pashkova

Hi Januson,

If I understand you correctly, just plot second bars, apply your indicator and enable the option 'Update on every tick'.

Or if I misinterpreted your question, please elaborate.

Thank you.

Marina Pashkova

Hi Janus, The way it is implemented, the hidden data series cannot be discarded when the X-axis is created (and consequently, when the bars are arranged on this axis). This axis is also used as a reference when the indicators are calculated, so bar spacing and indicator calculation go together. What...

Marina Pashkova

Hi winsome, What did you base your comparison on? Or to be more precise, what programs and data feeds were you comparing? Did you plot a symbol from a provider in MultiCharts and compared the data to that in the provider's native application? Could you please describe what exactly you were comparing...

Marina Pashkova

Hi flipflopper, Are these issues still on track for resolution in the next major release? I tried the newest beta and the problems are still there. The problems should be solved in the upcoming official release. Also I got an e-mail asking me to upgrade to Pro version for $6900!??! In the e-mail it ...

Marina Pashkova

Hi Paul, I know the scanner window title bar says Real Time Scanner but does it work with EOD metastock data? I ask because I added in the Dow Jones Index and the high and low do not show. I didn't see any fields for Open or Close Try plotting this data on a chart and see if those values are shown i...

Marina Pashkova

Hi Januson, If you want to have the above code to plot values when applied to point bars, line 25 of your code must be changed to: ---------------------- if (BarType < 2) or (BarType = 5) then ---------------------- In the original code you had: if BarType < 2 then For clarifications, please see the...

Marina Pashkova

Hi Danilo, We haven't been able to reproduce the probem with MC freezing that you are describing above. When this happens again, could you please send us the logs from Start-> Programs -> MultiCharts -> Logs (just zip the whole folder and send it as an e-mail attachment to mpashkova@tssupport.com Re...

Marina Pashkova

Hi guys,

We'll add the ability not to have charts start with the current date by default in one of the upcoming MC versions. I can't tell you now exactly in what version it will be implemented, but we are going to do that.

Regards.

Marina Pashkova

Hi Januson,

Try this indicator: http://forum.tssupport.com/viewtopic.php?t=2728

Regards.

Marina Pashkova

Hello Simon,

This feature is not among popularly requested. But we will certainly consider for implementation in future (can't promise it will be done in the upcoming release, though).

Best regards.

Marina Pashkova

Hi jek, PowerLanguage does not support multipl e as the reserved word. The parameters must be listed one after the other, the way they appear in the dll function. Please see the sample code below: definedllfunc: "mydll.dll", int, "arrayExampleAddOne", lpdouble , long , long ; Input: notUsed(0); Var:...

Marina Pashkova

Hi Super,

Just let me know if there is anything else that you need.

Regards.

Marina Pashkova

Hi Simon,

I am glad you have found this functionality useful.

Regards.

Marina Pashkova

Marina, Were you able, in the newest beta, to incorporate also Margin (also set via QouteManager) in the Backtester's calculations? Regards Margins will be used in MultiCharts 4.1 beta (this is a beta following the upcoming 4.0 release). Moreover, that version will also have Potential Loss as one o...

Marina Pashkova

I mean that in Portfolio Backtester one can determine periods for whch one wants to optimize / backtest a strategy , e.g. optimize from 1st January 2007 till now or optimize for last N bars, while you cannot do so when optimizing via MC. Hi Tresor, What you are describing is the same thing as reque...

Marina Pashkova

Hi Paul,

We are planning to resolve the problem that you are facing by adding more colours for symbol linking. However, I don't have an ETA for this feature.

Best regards.

Marina Pashkova

Hi everybody,

Here's the fractional price scale that everybody has been requesting and looking forward to so much. It will be available in the upcoming MC version.

Enjoy!

Marina Pashkova

Usually the left column of a scanner has a list of symbols. It would be helpful to have a "scroll lock" user option feature for that column so that when the columns are scrolled horizontally the symbol column remains in view at the left margin. Also a scanner might have symbols that are members of ...

Marina Pashkova

Hi reitberg,

For now, there are no plans to introduce this feature.

However, we might consider the implementation for the future versions of MultiCharts.

Best regards.

Marina Pashkova

Hi reitberg, What versions of MC are you comparing? Also, what types of requests and for how many charts are you making now (did you make before). What is/was the resolution, the number of bars requested (bars back or from...to). Before, did you use to get the pacing violation message in QuoteManage...

Marina Pashkova

Hi Simon,

barchart.com representatives contacted us not so long ago and we are now talking to them about connecting this feed to MultiCharts.

As for Yahoo Finance, are you talking about real-time quotes from them?

Thank you.

Regards.

Marina Pashkova

Hi Paul, I know the scanner window title bar says Real Time Scanner but does it work with EOD metastock data? I ask because I added in the Dow Jones Index and the high and low do not show. I didn't see any fields for Open or Close Try plotting this data on a chart and see if those values are shown i...

Marina Pashkova

Hi guys,

In future versions of MultiCharts we are planning to make it possible for the users to choose how many decimal points they want shown for an indicator. Meanwhile, as Steven recommended, you can use the round function.

Regards.

Marina Pashkova

BAR: 5-min 10:00 -> signal: buy next bar at 7.85 limit (close of the bar) Market scenario for the next 5-min (next-bar): 10:00:00 BID=8.70, ASK=8.85,TRADE=8.85 (A) 10:01:00 BID=8.50, ASK=8.65,TRADE=8.50 10:02:00 BID=8.20, ASK=8.35,TRADE=8.35 10:03:00 BID=8.00, ASK=8.15,TRADE=8.00 10:04:00 BID=7.80,...

Marina Pashkova

Hi HaeRim,

The above registry entries are not used at all. Conversion parameters are saved within the workspace for each chart.

Regards.

Marina Pashkova

Hi JamesMH, I am not sure I quite understand your explanation. Below, you will find the description of how the calculations work on two dataseries. I hope it helps. Even if your strategy references data 2, the calculations are tied to the bars of data 1. So if you have two dataseries: data1 with 5-m...

Marina Pashkova

Hi guys,

This is not a matter of bug fixing. Support of i_functions is a large and complicated project. It has been added to our roadmap, but it is not going to me completed within the next few versions of MultiCharts. It is planned for later versions of the program.

Regards.

Marina Pashkova

Hi Traderstuff, Thank you for taking the time to describe the scenario on how to reproduce the problem. However, some of the information that we need to reproduce your scenario is still missing: How long did you wait after updating the charts and before closing MultiCharts? Did you check to make sur...

Marina Pashkova

Hi HaeRim,

This feature is planned for future versions of MultiCharts. At this point I don't have an ETA for it.

Regards.

Marina Pashkova

Hi guys,

The type of bars that you are referring to is highly specific. We are not planning to implement them as a feature. However, you can create something similar with the help of drawings.

Regards.

Marina Pashkova

i have a new system and trying to setup mc (4 beta 3) again for some reason i dont get the scaling right for ES in QM i have min. movment 25 big movemnent 50 price scale 1/100 scaling is done in steps of 5 points... (1140.00, 1145.00, 1150.00, etc.) cant find settings to correct this and show more ...

Marina Pashkova

Hi TJ,

There's no difference between the two variants of code whatsoever.

Regards.

Marina Pashkova

Dear Marina, When will be implemented the look-inside-bar? I think is a great feature for daytraders! Hi Moulinex, We understand the importance of the look-inside-bar feature for the accuracy of backtesting and are planning to implement it in MultiCharts. Hopefully, we'll be able to add this featur...

Marina Pashkova

Hi JoulVern, If we understand correctly what you are trying to do, then you can use a simple sample code below: buy("LE") 2 contracts next bar at market; if ( marketposition = 1 ) then sell("LX") from entry("LE") 1 contract next bar at entryprice + 8 points limit; if currentcontracts = 1 then begin ...

Marina Pashkova

Hi willwill7, When TS loses connection and then a pop-up window from TS appears prompting you to enter your login and password TS will not be able to re-establish the connection due to the crash in TS process called ORCAL.EXE The only way to ensure the connection is to close and restart TS. You don'...

Marina Pashkova

Dear Lantama, Just as Jerry pointed out, in the current version of MC, you can plot 24-hour and a custom session at the same time. You can only one set-up for a custom session, though. In future, we are planning to make it possible to have several custom sessions for the same symbol at the same time...

Marina Pashkova

I found new of my 2nd problem. The return value of Barstatus(2) for every bar is 2 in my case in the level2 function code. In the same situation, TS8 reture value is 2 only the data2 bar drawed and the others return -1. Please confirm! Thanks! Hi Liao Chien-Sung, This bug has been confirmed by our ...

Marina Pashkova

Hi Liao Chien-Sung, Below, please find the comments to your questions. 1) Should place the entry before the exit in the PowerLanguage when the entry name is refered in exit? There's no such limitation in TS8. It's a big job for me to transfer all my TS8 system to MC to revise this issue. There are n...

Marina Pashkova

Marina, thanks for asking. TRADING EXAMPLES -- Use of the "Unfilled Strategy Order Replacement" function in the Sync mode: 1. To synthesize a Market-if-Touched order (in which case the delay period would be set to zero). 2. For a stop and reverse system with limit orders, to assure that an order wi...

Marina Pashkova

Hi ocm,

Unfortunately, version 2.1.999.999 is no longer supported.

I would recommend upgrading to the latest 4.0 beta 3 version. If the problem is still there after the upgrade, please let me know and I will help you.

Best regards.

Marina Pashkova

Hi guys,

This is a confirmed bug. The fix will be included into the upcoming release version.

Regards.

Marina Pashkova

Hi Danilo,

Our programmers have confirmed the bug. The fix should be available in the version following the upcoming official release.

Thanks again for your feedback.

Best regards.

Marina Pashkova

Hi Jerry,

The bug has been confirmed. Thank you for reporting.

Regards.

Marina Pashkova

Hi ppan, We have been able to reproduce the problem. This bug will be fixed in the upcoming release version. Thank you for reporting. Best regards. Marina, Another issue related to the same problem is that MC sometime frozen (maybe waiting for a hidden modal window) the conditions are the following...

Marina Pashkova

Lots of other issues with lastest beta besides crashes which I have not seen in a long while.

"disconnected"
"waiting for data" - forever.

see attached.

J~

This is a confirmed bug that will be fixed in the release version.

Regards.

Marina Pashkova

Also when mine loads there is some jibberish on the tool bar line just before the file folder. It is 2 rectangles, a ^, and other things. I am using the latest beta.

Tim

Dear Tim,

The problem won't be there in the release version.

Regards.

Marina Pashkova

Hi Tresor,

We are planning to release the official version of MultiCharts within the next 2 weeks.

Regards.

Marina Pashkova

Dear Danilo, I am answering to this post with a delay (as to most other posts on the forum), but I wanted to thank you from our whole development team for the very valuable information presented in a very clear manner. We used this information to develop a correlation matrix that will be available i...

Marina Pashkova

Hi Danilo,

I will pass this request on to our management as well.

Regards.

Marina Pashkova

Hi guys, Just wanted to clarify this issue once and for all. I guess the primary function of this forum for the users to report bugs and ask help with problems. And that's what we really appreciate because it allows making MultiCharts a better product. However, every now and then, instead of objecti...

Marina Pashkova

Hi Super, If my guess is right what you need to do is go to File -> Preferences -> Workspaces and check the option "Do Not Show 'Save Workspace' Dialogue on Exit" and choose either to save or not to save your workspaces. In this case if you click the icon to close an untitled workspace, it will just...

Marina Pashkova

Hi virginiatrader,

I just sent you a private message with the link. Should be in your inbox by now.

Regards.

Marina Pashkova

Hi Paul and Gian Piero, We actually were wrong regarding our assumptions on big point value and the pip size in FXCM. We have misinterpreted the improved precision of the prices and considered the price difference of 6.9 pips for example to be 69 pips which resulted in wrong dollar values for the tr...

Marina Pashkova

Hi Danilo and Super,

We are planning to implement a bad tick filder in one of the upcoming versions of MultiCharts.

Regards.

Marina Pashkova

Hello Tresor, I noticed that optimization reports differ when one runs optimization through Portfolio Backtester and through MC. The optimization report generated through MC has more features like profit factor, win / loss ratio, return on account, etc. Portfolio Optimization Report lacks those para...

Marina Pashkova

Hi HaeRim,

We will consider both your suggestions for implementation. I can't promise it will be done in the nearest future, but your suggestions have been added to our wish list.

Regards.

Marina Pashkova

Hi ppan,

This feature isn't in our roadmap yet. If there is considerable demand for this type of orders among our customers, we will certainly consider it for implementation.

Best regards.

Marina Pashkova

Hi Tresor, Both reported issue are, in fact, a single issue. It is all caused by those characters. They cause a crash and then after the crash, there are still some processes working at the background which result in a slow start-up. The fix of the bug will be available in the upcoming release. Rega...

Marina Pashkova

Hi Super,

Your suggestion seems reasonable.

I will pass your request on to our development team.

Thank you.

Marina Pashkova

Hi everybody, The fact that MC does not compile custom studies during the installation is not a bug. This is an intended behavior, the reason being is that if custom studies are compiled during the installation, it takes extremely long to upgrade. All you need to do to work with your saved workspace...

Marina Pashkova

Hello Why cant I see any up down volume when using a Points chart? And what exactly is a Points chart? Dear Januson, Normally you should be able to see up volume and down volume on point charts. I tested point charts with ES #F from eSignal. 5-point charts were displaying up and down volume in the ...

Marina Pashkova

1. When I first open MC and the chart loads - essential the chart self-scales as I move across time using the horizontal scroll bar - and across all time - all price is visible. 2. If I then alter the Y scaling (to zoom in on a particular part) and/or shift the chart up or down using the cursor key...

Marina Pashkova

Dear Laurent,

I am pasting the sample code below. Using this code should solve your problem:

XAverage(Close of Data2, 12) of Data2

Let me know how it works for you.

Marina Pashkova

Hi MKlein,

We have synchronized the clocks. There should be no discrepancies now. If you still notice any glitches, please let us know.

Thank you for reporting the problem!

Best regards.

Marina Pashkova

Hi ppan,

We have been able to reproduce the problem. This bug will be fixed in the upcoming release version.

Thank you for reporting.

Best regards.

Marina Pashkova

Hi oakshadows, Could you please explain to me why you would like to have orders converted after a delay? The only reason we implemented in the Async mode was to ensure at least some degree of synchronization b/w the charts and the broker. In the Sync mode there is simply no need for that. But maybe ...

Marina Pashkova

Hi Paul, MCFX cannot trade micro accounts yet. If you have 1 (or a multiple) set for Fixed Shares/Contracts in the strategy properties, mini ($10,000) lots will be traded. If you enter 10 (or a multiple), standard ($100,000) lots will be traded. At the moment, these are the only available options. B...

Marina Pashkova

Hi Paul,

Thank you for the post. We are now working on an updated file for MCFX Pro. It will be out together with the new MCFX container. Hopefully, you'll like it.

Best regards.

Marina Pashkova

Hi MKlein,

Indeed there was a short disruption in the work of our both servers earlier today. However, this problem was fixed and the charts should be running without any problems now.

We apologize for the inconvenience.

Best regards.

Marina Pashkova

Hi Super,

I cannot promise it will be included into our next release. But we will certainly try to implement this feature soon enough.

Regards.

Marina Pashkova

Hi John, From what I know you are still using the 2.1 release of MultiCharts. I know that you are comfortable with it. However, when you are reporting bugs it is hard to test anything: there have been so many changes and fixes since that particular release that we actually cannot do much about the r...

Marina Pashkova

Hi Fabrice,

We can't reproduce the problem again. Could you please send us a screenshot showing the page in the Regional and Language settings on your computer that shows what language you chose (which particular version of French you are using).

Thank you for your assistance.

Best regards.

Marina Pashkova

Hi Danilo,

Using the market orders will do the job (if I correctly understand what you are trying to achieve).

Regards.

Marina Pashkova

Dear Marina, In TS8 there is a nice option under the strategy Automation Tab: "Strategy will fill non-historical orders ONLY when the TradeManager reports them as filled" I know that the TradeManager has not implemented yet, but I think that is not mandatory to implement this feature. The current i...

Marina Pashkova

UPDATE [/u] Good News: "Unfilled Strategy Order Replacement" in Auto Trading appears to work in the new MC Version 4.0 Beta 2 (Build 1573). Bad News: "Unfilled Strategy Order Replacement" in Auto Trading is available ONLY in Async mode, and not in Sync mode. Hi oakshadows, Unfilled Strategy Order R...

Marina Pashkova

Hi Tresor,

There was an indicator that did the job somewhere in TS forums. I'd recommend searching there.

Regards.

Marina Pashkova

Hi grinmoure,

To plot charts for TZH8 from IB in MultiCharts, please install the latest 4.0 beta 3 version. In the previous versions there was a bug which made it impossible to receive data for this symbol. This bug has now been fixed.

Regards.

Marina Pashkova

Hi HaeRim,

We are planning to support I_MarketPosition and I_CurrentContracts in future. However, I don't have an ETA for their implementation yet.

Regards.

Marina Pashkova

If not from day ONE, all versions during the last 6 months have got commission and slippage wrong. For instance: For emini S&P 500 futures a $0.012 cost input actually means $12.5 OR 0.25 points OR 1 tick. For Euro futures a $0.0001 cost input actually means $25.0 OR 0.0002 points OR 2 ticks. Khali...

Marina Pashkova

Hi guys,

In our system, MinMov can only be a whole number. And then the system takes the PriceScale value into consideratio and brings the two values together.
That's how it is.

Regards.

Marina Pashkova

Hi willwill, We'll consider the possibility of implementing such a feature in future. For now, if you save a workspace with a strategy for which you already entered optimization inputs, when you open the workspace the next time the inputs will be there. You won't have to re-enter them. However, thos...

Marina Pashkova

Hi Simon,

Try the 4.0 beta 3 version. In this version, you will see the close of the bars even with small bar spacing.

Regards.

Marina Pashkova

Hi HaeRim, To have large numbers to be separated by commas, you can do the following: 1. Go to Strategy Performance Report -> Settings -> Display 2. Enable the Regional Currency option 3. Performance will take whatever settings your computer is using for displaying the numbers (if you have, say, Eng...

Marina Pashkova

Hi HaeRim, Here's a bried description of how the usual mode is different compared to the IOG mode. 1. Non-IOG mode: a) the calculations are made on the close of a bar b) limit/stop and market orders are sent at open of the next bar (only once at the start of the next bar) 2. IOG mode: a) the calcula...

Marina Pashkova

Hi traderstuff,

Here is an update on the fractional price scale:

Fractional price scales will be supported in 4.1 version.

I apologize for all the delays that you have experienced so far.

Regards.

Marina Pashkova

Hi O66, This bug in MC manifests itself as follows: - Two data sources are mereged. Let us say that IB is used for historyand ZenFire is used for real time - Another chart is plotted. The data is requested from IB - The second chart, instead of receiving real-time from IB, will be receiving real-tim...

Marina Pashkova

Hi HaeRim,

Did you only have this problem with symbols from your data provider or with symbols from MultiCharts supported providers as well?

When you were copying and transferring the databases, was QM or MC running on PC_1?

Thank you for the information.

Regards.

Marina Pashkova

Hi ax and everybody,

Fractional price scales will be supported in the 4.1 release of MultiCharts.

Regards.

Marina Pashkova

Version 4.0 Beta 2 (Build 1573) of MC miscalculates the slippage and commission in backtesting. The amount you enter is not the amount deducted from the trade in the historical results. (Yes; I took into account "per trade" vs "per share/contract" and yes, I took into account that the amount assign...

Marina Pashkova

Hi iso,

The bug will be fixed in the 4.1 version of MultiCharts.

Thank you for reporting the bug!

Regards.

Marina Pashkova

Dear Phil,

OwnData does need to be updated, however I do not have an ETA as to when the next upgrade of OwnData should be released.

Also, the OwnData tsServer should not interfere with the work of tsServer in MultiCharts. However, I will have our engineers to look into that.

Best regards.

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