TWS crashing

Questions about MultiCharts and user contributed studies.
Splint
Posts: 96
Joined: 25 Nov 2011
Has thanked: 12 times
Been thanked: 1 time

TWS crashing

Postby Splint » 28 Mar 2012

Hi,

Just getting started with TWS running in simulation mode and I came home yesterday to find TWS had crashed some time during the day. Came home today and forund the same thing had happened. It's not just disconnecting, it's completely crashing. I don't know how long it ran prior to crashing or if there was some event which triggered it.

Anyone else experiencing this?

Cheers
Splint

arjfca
Posts: 1292
Joined: 23 Nov 2010
Has thanked: 725 times
Been thanked: 223 times

Re: TWS crashing

Postby arjfca » 28 Mar 2012

Hello

Could you describe more in detail
- What happen
- What time of the day.

If your new to TWS, then you have to know that their server are reset once per day at the same hour. The time that this happend, is depending on your location and the server that is hook to your TWS.

Good luck
Martin

User avatar
TJ
Posts: 7740
Joined: 29 Aug 2006
Location: Global Citizen
Has thanked: 1033 times
Been thanked: 2221 times

Re: TWS crashing

Postby TJ » 28 Mar 2012

Hi,

Just getting started with TWS running in simulation mode and I came home yesterday to find TWS had crashed some time during the day. Came home today and forund the same thing had happened. It's not just disconnecting, it's completely crashing. I don't know how long it ran prior to crashing or if there was some event which triggered it.

Anyone else experiencing this?

Cheers
Splint
Your TWS did not crash,

TWS has an auto log off feature.

check:

Configuration > Lock and Exit

Splint
Posts: 96
Joined: 25 Nov 2011
Has thanked: 12 times
Been thanked: 1 time

Re: TWS crashing

Postby Splint » 29 Mar 2012

Thanks TJ, you were spot on with that one.

User avatar
TJ
Posts: 7740
Joined: 29 Aug 2006
Location: Global Citizen
Has thanked: 1033 times
Been thanked: 2221 times

Re: TWS crashing

Postby TJ » 29 Mar 2012

There are 3rd party utilities that can circumvent the auto log off.

for example, Google TWSStart.


Also check IB's user forum for other suggestions.


Return to “MultiCharts”