Best program to create videos

Everything is in the title

I would like to create a video to send to the support.
What is the best freeware to create one ? Any advices?

Camtasia is by far the easiest I've found. Created all site videos with that. They have a 30 day trial, but for software like that $297 for a permanent license is definitely worth it (to me at least).

After struggling with Captivate, this is how I felt after using it for 10 minutes - http://imgur.com/UU2dM

Cool, I will buy it then

Jing is by the same folks Techsmith and free with limitations of five minute videos.
Good for capturing a tech issue and submitting for review.

http://www.techsmith.com/jing.html

Everything is in the title

I would like to create a video to send to the support.
What is the best freeware to create one ? Any advices?

Yes, Camtasia is something out of this world, but it's a professional product. If your interest is only for creating a couple of videos for showing to support, then the best program is Snagit. It's from the same software house that created Camtasia.

Snagit not only create videos but also edit images from your computer screens like no other program does. The latest version, 11, is amazing. Try it, you'll not be disappointed
Now supports multi-monitor which facilitates the capture of image or video of the screen you want.

It's only $50.