zenfire local sim and charttrading

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O66
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zenfire local sim and charttrading

Postby O66 » 27 Feb 2013

Hi, im using 8.5 rc

i have iqfeed and zenfire.

I can trade from chart with my zenfire feed.
Unfortunately i can't trade from chart with zenfire local sim.

The symbol mapping for both feeds are equal.

any ideas?

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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 27 Feb 2013

Hello O66,

In order to trade from IQfeed data on Zenfire Local Sim broker profile you need to setup the symbol mapping.

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Re: zenfire local sim and charttrading

Postby O66 » 27 Feb 2013

thanks for reply,

i did set the symbol maps.


see: http://screencast.com/t/qpKBn7pOOSSt

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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 01 Mar 2013

Does it work if you create a new chart?
If not then please update your MultiCharts to version 8.5 Release.
If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST. We will do our best to help you.

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Re: zenfire local sim and charttrading

Postby bstrader » 27 Mar 2013

Hi, i have the same problems using 8.5 final. are there any news or a hotfix? regards, bs.trader

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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 27 Mar 2013

Hi, i have the same problems using 8.5 final. are there any news or a hotfix? regards, bs.trader
Hello bstrader,

Did you setup Zenfire datafeed?
Did you setup the symbol mapping?

O66
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Re: zenfire local sim and charttrading

Postby O66 » 27 Mar 2013

henry, did you see my video?

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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 27 Mar 2013

henry, did you see my video?
I have replied to your video in post #4:
Does it work if you create a new chart?
If not then please update your MultiCharts to version 8.5 Release.
If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST. We will do our best to help you.

bstrader
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Re: zenfire local sim and charttrading

Postby bstrader » 28 Mar 2013

Did you setup Zenfire datafeed?
Did you setup the symbol mapping?
I found out, the problem appears as well with trading without mapped symbols. take a look at the screenshots, zenfire local sim does not work, p/l is not updating.

please fix it asap.

regards.
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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 28 Mar 2013

Hello bstrader,

As we found out during live chat session - this behavior can no longer be replicated on your end.
Please let us know the exact steps of replicating it in case you experience it again.

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Re: zenfire local sim and charttrading

Postby bstrader » 14 Apr 2013

Hi Henry,

problem still exists. After running multicharts for some minutes, feed for local sim hangs but real account still working. please let me know, if you need some more help to reproduce it.

regards,

Stephan

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Henry MultiСharts
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Re: zenfire local sim and charttrading

Postby Henry MultiСharts » 16 Apr 2013

Hi Henry,

problem still exists. After running multicharts for some minutes, feed for local sim hangs but real account still working. please let me know, if you need some more help to reproduce it.

regards,

Stephan
Hello Stephan,

Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate the issue remotely and we will collect all required for analysis information.


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