HSI future start time wrong [SOLVED]
HSI future start time wrong
Why does MC chart start at 10:00am for the HSI future ?
The Hong Kong stock market starts at 10:00am, but the futures market starts at 9:45am (Hong Kong time).
Please fix it ASAP.
The Hong Kong stock market starts at 10:00am, but the futures market starts at 9:45am (Hong Kong time).
Please fix it ASAP.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hello,
Please check the session settings in Quote Manager.
To do this: right-click the symbol, go to Edit Symbol -> Sessions and see what settings are currently used. If you check Use Custom Sessions option you could set whatever times you need.
To have these settings applied when plotting a symbol, in Format Symbol->Settings choose Regular for the Sessions field.
If after these changes you still have the above problem, please let us know.
Please check the session settings in Quote Manager.
To do this: right-click the symbol, go to Edit Symbol -> Sessions and see what settings are currently used. If you check Use Custom Sessions option you could set whatever times you need.
To have these settings applied when plotting a symbol, in Format Symbol->Settings choose Regular for the Sessions field.
If after these changes you still have the above problem, please let us know.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Jonathan,
You are right: in MultiCharts the current sessions for HSI are set as
starting at 10:00 am. Because of the human factor we could not set all the
sessions for all the exchanges 100% correct.
However, there is an option which enables users to change these settings. As I mentioned in my previous post you can not only view these settings but CHANGE them as well.
Go to Quote Manager-> Edit Symbol->Sessions->Use Custom Sessions and type in the correct time. Later, when plotting a chart, just choose Regular for the Sessions field in Format Symbol -> Settings.
Let us know if you need any additional assistance with that.
You are right: in MultiCharts the current sessions for HSI are set as
starting at 10:00 am. Because of the human factor we could not set all the
sessions for all the exchanges 100% correct.
However, there is an option which enables users to change these settings. As I mentioned in my previous post you can not only view these settings but CHANGE them as well.
Go to Quote Manager-> Edit Symbol->Sessions->Use Custom Sessions and type in the correct time. Later, when plotting a chart, just choose Regular for the Sessions field in Format Symbol -> Settings.
Let us know if you need any additional assistance with that.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Try the following:
Monday 9:45 Monday 12:30 (box unchecked)
Monday 14:30 Monday 15:45 (boxt checked)
Tuesday 9:45 Tuesday 12:30 (box unchecked)
Tuesday 14:30 Tuesday 15:45 (box checked)
and so on
I gave the numbers as an example. I do not have information on these particular sessions. But I guess the idea should be clear.
Monday 9:45 Monday 12:30 (box unchecked)
Monday 14:30 Monday 15:45 (boxt checked)
Tuesday 9:45 Tuesday 12:30 (box unchecked)
Tuesday 14:30 Tuesday 15:45 (box checked)
and so on
I gave the numbers as an example. I do not have information on these particular sessions. But I guess the idea should be clear.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
your HKEX time is also wrong. Please see the exchange website.
http://www.hkex.com.hk/tradinfo/tradcal/tradcal_1.htm
http://www.hkex.com.hk/tradinfo/tradcal/tradcal_1.htm
- Marina Pashkova
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- Joined: 27 Jul 2007
- TJ
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HSI
The HSI session time is still WRONG in the latest release.Thank you for the information.
I will let our developers know.
This is a big hassle because HSI has split session. If I have to edit it manually, it will take ages.
Is there a way to copy the session time from the Sept contract and use it for Oct contract ?
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- TJ
- Posts: 7742
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
- TJ
- Posts: 7742
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hello,
Once you rename the symbol it will still have all the data gathered for the previous future. Thus, if you are worried about losing the data for the old symbol once you change its name you won't have to replicate the old symbol to preserve all the data.
Please not that if you use IB as the data feed, when renaming the symbol make sure that the description is changed as well.
Once you rename the symbol it will still have all the data gathered for the previous future. Thus, if you are worried about losing the data for the old symbol once you change its name you won't have to replicate the old symbol to preserve all the data.
Please not that if you use IB as the data feed, when renaming the symbol make sure that the description is changed as well.
- TJ
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ok, the data is still there, but how do i use it? i don't have the symbol anymore. not that i will use the old symbol often, but if i have to refer to the chart for research, i won't be able to do that.
if i create a new symbol for the old data, the time will be wrong.
if i rename the symbol, then i will still have only one symbol.
if i create a new symbol for the old data, the time will be wrong.
if i rename the symbol, then i will still have only one symbol.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Dear TJ,
You are right. If you rename the old symbol you will have only one symbol left. However all the data for the old symbol will be preserved in the renamed one. If you want to refer to the older data all you will need to do is plot the history stored for this renamed symbol. In other words, you will be able to plot the september contract data when using the october contract.
On the other hand, if you want to keep the old and the new symbols separately the fastest way to do that would be what you mentioned in the very beginning: just add the new symbol and choose the session settings manually. It won't take longer than a minute.
You are right. If you rename the old symbol you will have only one symbol left. However all the data for the old symbol will be preserved in the renamed one. If you want to refer to the older data all you will need to do is plot the history stored for this renamed symbol. In other words, you will be able to plot the september contract data when using the october contract.
On the other hand, if you want to keep the old and the new symbols separately the fastest way to do that would be what you mentioned in the very beginning: just add the new symbol and choose the session settings manually. It won't take longer than a minute.
- TJ
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if it does not take more than one minute, i won't be going through all the trouble of these threads. (and you have to do it every month during rollover).
if it takes less than one minute to input the different trading time, i am sure it will take the same for your developers to correct the setting in MC. the fact that you are spending so much time defending your error, instead of spending one minute to correct the error, shows the culture at MC.
p.s. I am sure you HAVE NOT attempted to input the session times in MC. If you have, you will know my aggravation. why don't you take a minute to give it a try and report to me how much fun that is?
if it takes less than one minute to input the different trading time, i am sure it will take the same for your developers to correct the setting in MC. the fact that you are spending so much time defending your error, instead of spending one minute to correct the error, shows the culture at MC.
p.s. I am sure you HAVE NOT attempted to input the session times in MC. If you have, you will know my aggravation. why don't you take a minute to give it a try and report to me how much fun that is?
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Dear TJ,
We do admit that there are errors in the session times which need to be eliminated. And indeed changing session times for just a couple of symbols is a matter of minutes (I have done that on many occasions).
However, we support over a dozen datafeeds - each providing lots and lots of symbols. Going over thousands of symbols, double-checking the times and correcting those where necessary would be quite time-consuming. We simply have not been able to do that as of yet. We are going to correct these errors in future, only I cannot say when exactly we will be able to do that.
We do admit that there are errors in the session times which need to be eliminated. And indeed changing session times for just a couple of symbols is a matter of minutes (I have done that on many occasions).
However, we support over a dozen datafeeds - each providing lots and lots of symbols. Going over thousands of symbols, double-checking the times and correcting those where necessary would be quite time-consuming. We simply have not been able to do that as of yet. We are going to correct these errors in future, only I cannot say when exactly we will be able to do that.
- TJ
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- TJ
- Posts: 7742
- Joined: 29 Aug 2006
- Location: Global Citizen
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but you have never done it for HSI. it is a different animal. Go try it and see. It is not the same as the regular symbols.Dear TJ,
We do admit that there are errors in the session times which need to be eliminated. And indeed changing session times for just a couple of symbols is a matter of minutes (I have done that on many occasions).....
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
[SOLVED]
Dear TJ,
You only quoted part of what I mentioned in my post: HSI is not the only symbol we would have to check and adjust the session times for - that is what would it time consuming.
You only quoted part of what I mentioned in my post: HSI is not the only symbol we would have to check and adjust the session times for - that is what would it time consuming.
- TJ
- Posts: 7742
- Joined: 29 Aug 2006
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how many people have reported errors to you? ONE? ten? hundred?Dear TJ,
You only quoted part of what I mentioned in my post: HSI is not the only symbol we would have to check and adjust the session times for - that is what would it time consuming.
I have reported this ONE error to you, and you do not wish to correct THIS one error, then it is an attitude and cultural problem.
If there are hundreds and thousands of people reported errors to you, and you don't have time to correct them, then it is a MC problem.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Dear TJ,
To speed up applying session settings to symbols in future you can create a session template (for example for HSI) symbol and apply it whenever you add a symbol for the respective new futures.
Custom session templates can be created in QuoteManager -> Tools -> Session Templates.
As for changing the settings here on our end, we will definitely do that. However, the program has numerous features. We usually try to group similar issues together and work on fixing them. So far, we haven't had many requests to change session settings - that is why the issue hasn't yet been fixed. But it will be.
To speed up applying session settings to symbols in future you can create a session template (for example for HSI) symbol and apply it whenever you add a symbol for the respective new futures.
Custom session templates can be created in QuoteManager -> Tools -> Session Templates.
As for changing the settings here on our end, we will definitely do that. However, the program has numerous features. We usually try to group similar issues together and work on fixing them. So far, we haven't had many requests to change session settings - that is why the issue hasn't yet been fixed. But it will be.