Real-Time Market Scanner  [SOLVED]

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pmat
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Real-Time Market Scanner

Postby pmat » 25 Aug 2013

please see attached screenshot :
I cannot figure out why I cannot have data displayed for +GC# and +SI#.

I can draw charts without any problem.

My feed is DTN.

Many thanks in advance.

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TJ
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Re: Real-Time Market Scanner

Postby TJ » 25 Aug 2013

please see attached screenshot :
I cannot figure out why I cannot have data displayed for +GC# and +SI#.
I can draw charts without any problem.
My feed is DTN.
Many thanks in advance.
I don't see any screenshot. Please try to attach again.

pmat
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Re: Real-Time Market Scanner

Postby pmat » 25 Aug 2013

Hello TJ,

that's strange, maybe the preview removed it.

Thanks for warning me.
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Andrew MultiCharts
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Re: Real-Time Market Scanner

Postby Andrew MultiCharts » 27 Aug 2013

Hello Pmat,

All values except for the trend in Market Scanner window are the values from Status Line (that is not the same source of data as for the bars on your chart). The fact that only trend is available most likey is caused by absence of real-time data for the problematic symbols (trend is historical data, just like on chart, so you may have trend in scanner and may have bars on chart, but most likely they are not updating). If everything i guessed is correct, please go to Windows Start menu -> All Programs -> IQFeed -> Diagnostics: Test Equity = "+GC#" or "+SI#" -> Test -> Is Streaming Quote tab updating?

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Re: Real-Time Market Scanner

Postby pmat » 27 Aug 2013

Hello Andrew,

thank you for your answer.

Please find enclosed a screenshot of the IQ Feed diagnostic tool.

Looks to ma that I've got access to the realtime data.

Best regards;
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Andrew MultiCharts
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Re: Real-Time Market Scanner

Postby Andrew MultiCharts » 27 Aug 2013

Do the symbols update if plot them as charts?

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Re: Real-Time Market Scanner

Postby pmat » 27 Aug 2013

Not really :

no new data since I created the chart from the scanner window.

See attached screenshot.

Thanks again for your help.
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Andrew MultiCharts
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Re: Real-Time Market Scanner  [SOLVED]

Postby Andrew MultiCharts » 27 Aug 2013

Thank you for information. I have just discussed the situation with our developers, they informed me that what you see on this screenshot actually means you have no real-time data for this symbol from IQFeed. Please contact them directly in regards to this issue. Thanks.

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Re: Real-Time Market Scanner

Postby pmat » 27 Aug 2013

I will do so.

Thanks for your support.

Regards


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