MULTICHARTS 8.8 RELEASE

Henry MultiСharts · Postby **Henry MultiСharts** » 03 Dec 2013

MultiCharts 8.8 Release delivers exciting and long-awaited features!

New features include:

Desktops for saving MultiCharts layouts on all monitors
“Study on Study” feature lets you plot studies based on values of indicators (not signals)
Daily data can be plotted with different session templates at the same time because daily bars can be formed out of minute data
Advanced Market Scanner for scanning almost all the stocks
MultiCharts 8.8 Release contains more broker connections

MultiCharts has become easier with improved usability:

Dynamic Naming for orders based on script calculations
Hidden data series now do not affect the bar space of visible data series
MultiCharts Performance Report can be now exported into OpenOffice
Limit Order Execution Assumptions has been also added to Portfolio Backtester
Improved the optimization process: no annoying verification messages any longer when the Start Value, End Value, and Step are changed

Learn more about all the new features, get more details and proceed to the download page.

Ask our support if you have any questions!

arnie · Postby **arnie** » 04 Dec 2013

Hey Henry,

It seems this issue has not been fixed.
Just to confirm, I'm on build 8363

Henry MultiСharts · Postby **Henry MultiСharts** » 04 Dec 2013

Hey Henry,

It seems this issue has not been fixed.
Just to confirm, I'm on build 8363

We are currently working on it.

NiC72 · Postby **NiC72** » 09 Dec 2013

After the update, PL Calculates strange. My indicators are displayed wrong. Indicators have worked in all previous versions and works even now when I start MC. But when MC goes over to real time will be wrong. (using tick resolution)
Made a screenshot and then restarted the MC and take a screenshot again (it displays everything correctly).

MultiCharts64 Version 8.8 Release (Build 8363)
IB TWS 936.9

t-rader · Postby **t-rader** » 10 Dec 2013

My indicators are displayed wrong.

I've got the same problem. My indicators are out since upgrading to version 8.8.8363.

In quote manager I tried deleting data and clearing the cache on my symbols on both versions I'm running and the problem still remains.

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Dec 2013

NiC72, t-rader, do your indicators reference multiple data series in the code?
Please attach a sample code and a workspace for replicating this behavior.

NiC72 · Postby **NiC72** » 10 Dec 2013

Hey Henry,

Yes, it does..

Code: Select all


{------------- Collect Ave 1 ----------------}

x1_d1 = (NicAve("fast")Data1);

x2_d1 = (NicAve("fast")Data2)*0.8;

x3_d1 = (NicAve("fast")Data5)*0.6;

x4_d1 = (NicAve("fast")data6)*0.4;

x5_d1 = (NicAve("fast")Data7)*0.2;



{------------------ Calc Ave Data -------------------}

fAve_d1 = SumList(x1_d1,x2_d1,x3_d1,x4_d1,x5_d1);

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Dec 2013

NiC72,

Please send me (support@multicharts.com) the following information for analysis of this case:
- workspace you are using;
- in PowerLanguage editor->File->Export->export with dependent functions the study you are using for replicating this behavior (you can create a sample study that will replicate the behavior if you cannot provide your original study);
- what are the steps for replicating this behavior? Do we need to open the workspace, wait for some time for the study to be calculated on real-time bars, then change the study status On-Off-On to get the "incorrect" real-time plot to change to the "correct" historical values?
- this behavior was not the case with MultiCharts 8.7 Release, is that correct? Do you happen to remember the exact build of MC 8.7 you were running?

t-rader · Postby **t-rader** » 11 Dec 2013

NiC72, t-rader, do your indicators reference multiple data series in the code?
Please attach a sample code and a workspace for replicating this behavior.

No my indicator does not reference multiple data series.

quantarb · Postby **quantarb** » 11 Dec 2013

I'm running into similar issues. Some charts aren't loading up correctly when I start up Multicharts. I am able to fix this problem by using reload data through.

Henry MultiСharts · Postby **Henry MultiСharts** » 11 Dec 2013

I'm running into similar issues. Some charts aren't loading up correctly when I start up Multicharts. I am able to fix this problem by using reload data through.

Hello quantarb,

Please provide the following information:
Which data provider do you use?
What do you mean by "Some charts aren't loading up correctly when I start up MultiCharts”?
Please attach full sized screenshots of your chart window.
What are the exact steps of replicating this behavior?

Henry MultiСharts · Postby **Henry MultiСharts** » 13 Dec 2013

After the update, PL Calculates strange. My indicators are displayed wrong. Indicators have worked in all previous versions and works even now when I start MC. But when MC goes over to real time will be wrong. (using tick resolution)
Made a screenshot and then restarted the MC and take a screenshot again (it displays everything correctly).

MultiCharts64 Version 8.8 Release (Build 8363)
IB TWS 936.9

My indicators are displayed wrong.
I've got the same problem. My indicators are out since upgrading to version 8.8.8363.
In quote manager I tried deleting data and clearing the cache on my symbols on both versions I'm running and the problem still remains.

In both reproted cases the studies were calculated correctly.

RWDickinson · Postby **RWDickinson** » 18 Dec 2013

The new barnumber capability for arrows, text, and trendlines is great.
However, for arrows and text, we need either SetValue(id,value) or
SetLocation_bn(id,bar#,value) or both. Currently not possible to set
a (vertical) value on existing arrows or text except by date/time.

Henry MultiСharts · Postby **Henry MultiСharts** » 18 Dec 2013

The new barnumber capability for arrows, text, and trendlines is great.
However, for arrows and text, we need either SetValue(id,value) or
SetLocation_bn(id,bar#,value) or both. Currently not possible to set
a (vertical) value on existing arrows or text except by date/time.

Hello RWDickinson,

Thank you for your suggestion. We have added it to our to-do list.

arnie · Postby **arnie** » 18 Dec 2013

What happened?

Never saw MC.exe do that before.
5.5Gb of memory?

I know that today's FOMC was wild but...

Can this be the reason?

For some reason, ABC's unstacked TPO study just stopped showing the text for the last two and a half periods.

arnie · Postby **arnie** » 18 Dec 2013

How nice, it rose 2Gb in 10 minutes

I've 98% of memory usage

Henry MultiСharts · Postby **Henry MultiСharts** » 19 Dec 2013

arnie, have you saved logs / dumps for this occurrence? Have you tried to close the charts/workspaces one by one to see which one was using the most of the memory?
Have you restarted MultiCharts after that? Is it running fine now?

arnie · Postby **arnie** » 19 Dec 2013

arnie, have you saved logs / dumps for this occurrence? Have you tried to close the charts/workspaces one by one to see which one was using the most of the memory?
Have you restarted MultiCharts after that? Is it running fine now?

First thing I've done was save the logs before closing MC because I knew you were going to ask about them. Hope they show something.
Just sent them to you.

Today all's working fine.
I assume that something happen yesterday after FOMC release. ES went wild and the only study that showed a strange behavior was the TPO which was not showing the letters.

Today the study is showing yesterday's missing letters without any problem.

When I tried to close MC he hanged, without any type of reaction. Was forced to close each process on Windows TaskManager

hilbert · Postby **hilbert** » 19 Dec 2013

I didn't want to start a new thread, but I am curious when are we going to get Multicharts 9.0 beta and finally Multicharts 9.0 production version? Its been a long time waiting for portfolio trading. Thanks.

Henry MultiСharts · Postby **Henry MultiСharts** » 20 Dec 2013

I didn't want to start a new thread, but I am curious when are we going to get Multicharts 9.0 beta and finally Multicharts 9.0 production version? Its been a long time waiting for portfolio trading. Thanks.

hilbert, unfortunately there is no ETA for MultiCharts 9.0 beta yet. It is not in our road map for this year as we are currently working on the new builds of MultiCharts 8.8 Release with the minor bug fixes.

hilbert · Postby **hilbert** » 20 Dec 2013

I didn't want to start a new thread, but I am curious when are we going to get Multicharts 9.0 beta and finally Multicharts 9.0 production version? Its been a long time waiting for portfolio trading. Thanks.
hilbert, unfortunately there is no ETA for MultiCharts 9.0 beta yet. It is not in our road map for this year as we are currently working on the new builds of MultiCharts 8.8 Release with the minor bug fixes.

No problem Henry. I understand you guys work very hard at Multicharts and software projects can get delayed.

However, if you have to take a best guess, would you say we will see Multicharts 9.0 beta before March 31, 2014 or after March 31, 2014? Thanks if you can answer this. And Happy holidays!

Henry MultiСharts · Postby **Henry MultiСharts** » 23 Dec 2013

No problem Henry. I understand you guys work very hard at Multicharts and software projects can get delayed.

However, if you have to take a best guess, would you say we will see Multicharts 9.0 beta before March 31, 2014 or after March 31, 2014? Thanks if you can answer this. And Happy holidays!

First non-public test (for those who sent an email to support@multicharts in order to participate in closed testing) is scheduled to mid January 2014.

So MultiCharts 9.0 public beta will be definitely available before March 31, 2014.

sptrader · Postby **sptrader** » 27 Dec 2013

I'm running the current release version of MC and I just added gold to my charts (GC) and the problem I have is that I can't get Limit or stop orders to work with Gold using chart trader..I CAN however buy or sell at market with chart trader...I CAN enter limit and stop orders in IB..(GCG4)..
I don't have this problem with other instruments...
I use IQfeed data (QGCG14).
What is the "Trick" to getting limit and stop orders to work with gold in chart trader ?
(I'm guessing something in mapping but it looks ok).. QGCG14 to GCG4 ..
(The ladies voice says "order rejected")..

** I just checked the order and position tracker and the log says-
"The price does not conform to the minimum price variation for this contract."

Henry MultiСharts · Postby **Henry MultiСharts** » 27 Dec 2013

I'm running the current release version of MC and I just added gold to my charts (GC) and the problem I have is that I can't get Limit or stop orders to work with Gold using chart trader..I CAN however buy or sell at market with chart trader...I CAN enter limit and stop orders in IB..(GCG4)..
I don't have this problem with other instruments...
I use IQfeed data (QGCG14).
What is the "Trick" to getting limit and stop orders to work with gold in chart trader ?
(I'm guessing something in mapping but it looks ok).. QGCG14 to GCG4 ..
(The ladies voice says "order rejected")..

** I just checked the order and position tracker and the log says-
"The price does not conform to the minimum price variation for this contract."

Hello sptrader,
Please refer to the following directions to get the Price Does Not Conform To The Minimum Price Variation For This Contract rejection reason.

jl12 · Postby **jl12** » 28 Dec 2013

The Trading Performance Summary before Nov 13 is displacing trades by 1 hour.

28-12-2013 18-28-17.png: (24.44 KiB) Downloaded 12811 times

Please see the attachment which includes the trade details from IB.

Henry MultiСharts · Postby **Henry MultiСharts** » 30 Dec 2013

The Trading Performance Summary before Nov 13 is displacing trades by 1 hour.
28-12-2013 18-28-17.png
Please see the attachment which includes the trade details from IB.

jl12, is your chart local time zone or exchange time zone?
OPT orders are local time zone. What time zone are the trade details from IB?

tcat · Postby **tcat** » 31 Dec 2013

I did face the exact same issues as Arnie. Memory consumption went to 14gb. Also had to kill MC as the application was unresponsive.

Thierry

arnie, have you saved logs / dumps for this occurrence? Have you tried to close the charts/workspaces one by one to see which one was using the most of the memory?
Have you restarted MultiCharts after that? Is it running fine now?
First thing I've done was save the logs before closing MC because I knew you were going to ask about them. Hope they show something.
Just sent them to you.

Today all's working fine.
I assume that something happen yesterday after FOMC release. ES went wild and the only study that showed a strange behavior was the TPO which was not showing the letters.

Today the study is showing yesterday's missing letters without any problem.

When I tried to close MC he hanged, without any type of reaction. Was forced to close each process on Windows TaskManager

jl12 · Postby **jl12** » 01 Jan 2014

The Trading Performance Summary before Nov 13 is displacing trades by 1 hour.
28-12-2013 18-28-17.png
Please see the attachment which includes the trade details from IB.
jl12, is your chart local time zone or exchange time zone?
OPT orders are local time zone. What time zone are the trade details from IB?

Henry

Trade times from IB are given as EST, I am on London Time and use Local.

I have tried exchange times but this didn't help

SP · Postby SP » 02 Jan 2014

Is there a reason why there is no Text_Setlocation_Bn function for Text_new_bn like
Text_Setlocation_DT / Text_Setlocation_S for Text_new_dt / Text_new_s?

Now you always need to use Text_Exist and Text_Delete to remove the text and draw it new to change the location.

Henry MultiСharts · Postby **Henry MultiСharts** » 02 Jan 2014

Is there a reason why there is no Text_Setlocation_Bn function for Text_new_bn like
Text_Setlocation_DT / Text_Setlocation_S for Text_new_dt / Text_new_s?

Now you always need to use Text_Exist and Text_Delete to remove the text and draw it new to change the location.

Please see post #14 from this thread:

The new barnumber capability for arrows, text, and trendlines is great.
However, for arrows and text, we need either SetValue(id,value) or
SetLocation_bn(id,bar#,value) or both. Currently not possible to set
a (vertical) value on existing arrows or text except by date/time.
Hello RWDickinson,

Thank you for your suggestion. We have added it to our to-do list.

maxmax68 · Postby **maxmax68** » 02 Jan 2014

Hello Henry,
have you ever considered to add the possibility to draw text or trendlines on the chart using as
x,y coordinates simply number of pixels of the screen, as other softwares do ?
Suppose left-bottom corner of the screen is coordinates (0,0), to draw a fixed text on the screen
it would be easy to say Text_New_pixel(50,50,"Test").
Best regards
Massimo

hilbert · Postby **hilbert** » 02 Jan 2014

hilbert, unfortunately there is no ETA for MultiCharts 9.0 beta yet. It is not in our road map for this year as we are currently working on the new builds of MultiCharts 8.8 Release with the minor bug fixes.

Henry, can you please tell when are you going to release new version of MC 8.8 with all the minor bugs fixed? I have been waiting for MC to release a fully functional, stable version with all the minor bugs ironed out so that I can download and install MC 8.8. Please let me know when we are going to get the new release. Thanks.

Henry MultiСharts · Postby **Henry MultiСharts** » 03 Jan 2014

The Trading Performance Summary before Nov 13 is displacing trades by 1 hour.
28-12-2013 18-28-17.png
Please see the attachment which includes the trade details from IB.
jl12, is your chart local time zone or exchange time zone?
OPT orders are local time zone. What time zone are the trade details from IB?
Henry

Trade times from IB are given as EST, I am on London Time and use Local.

I have tried exchange times but this didn't help

Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate this behavior remotely and we will collect all required for analysis information.

Henry MultiСharts · Postby **Henry MultiСharts** » 03 Jan 2014

hilbert, unfortunately there is no ETA for MultiCharts 9.0 beta yet. It is not in our road map for this year as we are currently working on the new builds of MultiCharts 8.8 Release with the minor bug fixes.
Henry, can you please tell when are you going to release new version of MC 8.8 with all the minor bugs fixed? I have been waiting for MC to release a fully functional, stable version with all the minor bugs ironed out so that I can download and install MC 8.8. Please let me know when we are going to get the new release. Thanks.

hilbert, we are going to upload the new build within a week or two.

arnie · Postby **arnie** » 03 Jan 2014

One question Henry, do you know if the developers have started or is in their list the volume profile/footprint tick by tick playback feature?

It's really a pain wanting to playback the day or parts of the day using some of my custom studies but only being able to use regular charts since there's no footprint playback

I'm forced to use the other platform which is also a pain because although having the footprint playback, they don't have my custom studies (well, I can set up some of their built in studies to mimic some of my studies but it's not the same thing)

ABC · Postby **ABC** » 05 Jan 2014

SP,

I just stumbled upon this, too. As a workaround until Text_Setlocation_Bn is implemented this seems to do the trick when you want to update a text location drawn with Text_New_bn:

Code: Select all


Text_SetLocation(TxtID, Date, Time, Price);

Text_SetBarNumber(TxtID, CurrentBar);

Text_SetLocation updates the text to the new price and you can disregard the date and time location as Text_SetBarNumber will move the text to the right bar.

Regards,
ABC

Is there a reason why there is no Text_Setlocation_Bn function for Text_new_bn like
Text_Setlocation_DT / Text_Setlocation_S for Text_new_dt / Text_new_s?

Now you always need to use Text_Exist and Text_Delete to remove the text and draw it new to change the location.

SP · Postby SP » 05 Jan 2014

Thanks ABC,
will give it a try, i have not seen text_setbarnumber at the PLE help Keyword Alphabetical Index. It is only at the wiki.

Henry MultiСharts · Postby **Henry MultiСharts** » 06 Jan 2014

One question Henry, do you know if the developers have started or is in their list the volume profile/footprint tick by tick playback feature?

It's really a pain wanting to playback the day or parts of the day using some of my custom studies but only being able to use regular charts since there's no footprint playback

I'm forced to use the other platform which is also a pain because although having the footprint playback, they don't have my custom studies (well, I can set up some of their built in studies to mimic some of my studies but it's not the same thing)

Arnie, I will check that and let you know in a few days.

Henry MultiСharts · Postby **Henry MultiСharts** » 08 Jan 2014

One question Henry, do you know if the developers have started or is in their list the volume profile/footprint tick by tick playback feature?

This feature is not in our to-do list yet.

arnie · Postby **arnie** » 08 Jan 2014

This feature is not in our to-do list yet.

I hope they add to it soon.

arnie · Postby **arnie** » 14 Jan 2014

There's an option to Insert an Empty Row but what about one to remove them?

I deleted the symbols I had above but the rows weren't deleted.
I tried to copy and drag up the symbols below but that option is not available.
Am I forced to write that again because there's no way to move them upwards or delete the empty rows?

Henry MultiСharts · Postby **Henry MultiСharts** » 15 Jan 2014

There's an option to Insert an Empty Row but what about one to remove them?

I deleted the symbols I had above but the rows weren't deleted.
I tried to copy and drag up the symbols below but that option is not available.
Am I forced to write that again because there's no way to move them upwards or delete the empty rows?

Hello arnie,

Do you select "Clear content" or "Remove instrument" to delete the symbols?
"Clear content" clears the cell-instrument is deleted, empty cell remains.
"Remove instrument" deletes both symbol and cell.
You can delete the cells by pressing Delete on your keyboard.

arnie · Postby **arnie** » 15 Jan 2014

Hello arnie,

Do you select "Clear content" or "Remove instrument" to delete the symbols?
"Clear content" clears the cell-instrument is deleted, empty cell remains.
"Remove instrument" deletes both symbol and cell.
You can delete the cells by pressing Delete on your keyboard.

Hi Henry,

Well, i actually deleted the symbols using the delete key but yesterday the key only removed the symbol, the cell wouldn't be removed as you can see on the image I posted but today, the delete key is removing the cell.

Don't know what happened there.

hilbert · Postby **hilbert** » 15 Jan 2014

hilbert, unfortunately there is no ETA for MultiCharts 9.0 beta yet. It is not in our road map for this year as we are currently working on the new builds of MultiCharts 8.8 Release with the minor bug fixes.
Henry, can you please tell when are you going to release new version of MC 8.8 with all the minor bugs fixed? I have been waiting for MC to release a fully functional, stable version with all the minor bugs ironed out so that I can download and install MC 8.8. Please let me know when we are going to get the new release. Thanks.
hilbert, we are going to upload the new build within a week or two.

Henry, This week is almost about to end. When are we going to get an updated, stable version? Thanks.

Henry MultiСharts · Postby **Henry MultiСharts** » 15 Jan 2014

Henry, This week is almost about to end. When are we going to get an updated, stable version? Thanks.

Current version of MultiCharts 8.8 Release is stable enough. There were no critical issues reported with it. New build is most likely coming the next week.

hilbert · Postby **hilbert** » 15 Jan 2014

Henry, This week is almost about to end. When are we going to get an updated, stable version? Thanks.
Current version of MultiCharts 8.8 Release is stable enough. There were no critical issues reported with it. New build is most likely coming the next week.

Thanks for updating me Henry. In most of the cases, I am generally not one of the early adopters. So, I guess I will wait till next week to upgrade to 8.8. I am keenly waiting for it. Thank You for your time.

ABC · Postby **ABC** » 21 Jan 2014

I can't paste a copied chart into an empty workspace. I first have to create a new chart within this workspace to be able to paste a chart in there that I have copied from another workspace.
I am using MultiCharts64 Version 8.8 Release (Build 8363).

Is this intended behavior?

Thank you,
ABC

aiti · Postby **aiti** » 21 Jan 2014

Here are new updates for MC 8.8

https://www.multicharts.com/trading-software-download/

Version: 8.8.8592 for 32 bit

and

Version: 8.8.8593 for 64 bit

aiti

Dave Masalov · Postby **Dave Masalov** » 22 Jan 2014

I can't paste a copied chart into an empty workspace. I first have to create a new chart within this workspace to be able to paste a chart in there that I have copied from another workspace.
I am using MultiCharts64 Version 8.8 Release (Build 8363).

Is this intended behavior?

Thank you,
ABC

Hello ABC, please upgrade to the latest build: https://www.multicharts.com/trading-software-download/

If the problem persists, please come to our Live Chat Mon-Fri from 6:30 AM to 4 PM EST so we can help you: http://messenger.providesupport.com/mes ... pport.html

ABC · Postby **ABC** » 22 Jan 2014

Dave,
it works fine now. Thank you,
ABC

I can't paste a copied chart into an empty workspace. I first have to create a new chart within this workspace to be able to paste a chart in there that I have copied from another workspace.
I am using MultiCharts64 Version 8.8 Release (Build 8363).

Is this intended behavior?

Thank you,
ABC
Hello ABC, please upgrade to the latest build: https://www.multicharts.com/trading-software-download/

If the problem persists, please come to our Live Chat Mon-Fri from 6:30 AM to 4 PM EST so we can help you: http://messenger.providesupport.com/mes ... pport.html

PK1 · Postby **PK1** » 23 Jan 2014

I'm experiencing a similar memory problem but with PLEditor.exe, fast approuching 11.2GB, shortly after finally the message Out of memory pops up, before the editor is freezing. I did the upgrade from the 8.8 to the recent 8.8 version but from time to time the editor is making trouble. Once today I've changed something which was invalidating a used indicator. So my expectation would be the status of the indicator changing to off. But in this case I've got a few exceptions and the main MC-Program crashed.

The PL-Editor starts freezing while editing the text, as if the uncompiled text is checked by a parsing module. Thats really awkward. Right now I'm not even making something complicated.

AddOn:

Looks like it's the same bug all the time the editor starts freezing. Yesterday I could recover the indicator after waiting for the out-of-memory-message then disabling some indicator parts. There I've seen one Function-Parameter with the '-' sign after the parameter: (...., 1- , ...). Ok, I was thinking mistyped by me and the editors parsing process just can't handle this but a few minutes ago I was copying another newly written indicator (which also caused the editor to freeze) into a TextPad and really interesting what I've copied in PLE and what was pasted in TextPad. It was different!

Text in PLEditor: Plot1(C * PointValue, "Notional Value");
Text after Ctrl-C and Ctrl-V in TextPad: Plot1(C----------- * PointValue, "Notional Value");

But copying the text into the editor for this post the minus-characters seem to be stripped off. Because thats quite common for web-forms to strip bad characters off I was checking back in the PLEditor whether there are some invisible characters between 'C' and '*'. And yes there were the same amount of invisible characters as I've seen the '-' in Textpad.

Means that was no mistyped edit by me, it's been distracted by the editor itself causing the out of memory.

I can reproduce this anytime.

Henry MultiСharts · Postby **Henry MultiСharts** » 24 Jan 2014

Hello PK1,

Please send me (support@multicharts.com) the following information for further analysis:
1) full sized System properties screenshot (Control Panel->System and Security->System or right click on the Computer icon and select properties);
2) exact version and build number of MultiCharts are you running (in MultiCharts go to Help tab-> About);
3) the code you are using for replicating this behavior + depend functions used by it;
4) workspace you are using (if it is required for replicating this behavior);
5) steps to replicate the behavior.

PK1 · Postby **PK1** » 25 Jan 2014

hello,

yesterday in the chat I've shown the behavior to Andrew and sent him also the indicator with the special characters. Nethertheless the indicator was not using on any workspace (not possible due to the distracting behavior), the indicator is extremely simple not doing much at all. All happened on MC8.8, the last recent official stable build I could download.

FogChaser2011 · Postby **FogChaser2011** » 26 Jan 2014

I see incorrect crosshair cursor tracking on workspaces with multiple windows in them. The horizontal line shows different price levels in different windows of the same instrument.

The problem is seen across instruments (CL, ES, GC, 6E, 6J), on tick and minute charts and with two different data providers (IQfeed and OEC).

arnie · Postby **arnie** » 27 Jan 2014

I see incorrect crosshair cursor tracking on workspaces with multiple windows in them. The horizontal line shows different price levels in different windows of the same instrument.

The problem is seen across instruments (CL, ES, GC, 6E, 6J), on tick and minute charts and with two different data providers (IQfeed and OEC).

Yes, I've been experiencing the same problem but not in all windows. Some are correct, others not.

hilbert · Postby **hilbert** » 27 Jan 2014

Yes, I've been experiencing the same problem but not in all windows. Some are correct, others not.

Arnie, Who is your data provider? Is this with the latest build released last week?

arnie · Postby **arnie** » 27 Jan 2014

Yes, I've been experiencing the same problem but not in all windows. Some are correct, others not.
Arnie, Who is your data provider? Is this with the latest build released last week?

Actually, on the latest release, that I've on my laptop it seems to be OK but on a previous build, the one I have on my desktop, some charts are correct, others not.
I'm on IQFeed.

Henry MultiСharts · Postby **Henry MultiСharts** » 29 Jan 2014

hello,

yesterday in the chat I've shown the behavior to Andrew and sent him also the indicator with the special characters. Nethertheless the indicator was not using on any workspace (not possible due to the distracting behavior), the indicator is extremely simple not doing much at all. All happened on MC8.8, the last recent official stable build I could download.

PK1, Andrew will keep you updated on the status of this case.

Henry MultiСharts · Postby **Henry MultiСharts** » 29 Jan 2014

I see incorrect crosshair cursor tracking on workspaces with multiple windows in them. The horizontal line shows different price levels in different windows of the same instrument.
The problem is seen across instruments (CL, ES, GC, 6E, 6J), on tick and minute charts and with two different data providers (IQfeed and OEC).

Yes, I've been experiencing the same problem but not in all windows. Some are correct, others not.

FogChaser2011, Arnie, please attach full sized screenshots of all your screens so that we can see the behavior you are referring to. Please attach the workspace you are using.
Specify exact version and build number of MultiCharts you are running (in MultiCharts go to Help tab-> About).
Send me this information to support@multicharts.com

arnie · Postby **arnie** » 29 Jan 2014

FogChaser2011, Arnie, please attach full sized screenshots of all your screens so that we can see the behavior you are referring to. Please attach the workspace you are using.
Specify exact version and build number of MultiCharts you are running (in MultiCharts go to Help tab-> About).
Send me this information to support@multicharts.com

This is definitely a workspace issue.
If I copy/paste the charts (or create new ones) that are off into a new workspace the cursor tracking becomes correct.

tortoise · Postby **tortoise** » 04 Feb 2014

Something weird has happened with this latest MC release. Suddenly my charts seem to lagging badly for about 20-25 minutes after the (U.S. equity) open. Never had this problem before. Now I'm running several charts with 60+ symbols running in the background so, yes, it's a lot of data but, again, this lag issue wasn't apparent until I installed this latest Multicharts.

Has something changed in the way MC is handing multi-symbol charts?

Henry MultiСharts · Postby **Henry MultiСharts** » 04 Feb 2014

Hello tortoise,

Which data provider do you use? How do you check that the charts are lagging?
What exact values are you comparing? Do you have this behavior replicated day by day on a constant basis at the same time?

eegroup · Postby **eegroup** » 09 Feb 2014

I agree with tortoise, that something has changed with the new release of MC 8.8, Build 8593 (64-bit), in that things just seem to be running slower. Workspaces do not load nearly as fast as they did under MC 8.8 Build 8363 (64-bit).

Also, when running an optimization under MC 8.8, Build 8593, the optimization engine is only utilizing around 50% of the total CPU cycles it has available to it to run the optimization, so consequently, they also take much longer to complete. Attached is a screenshot of the 12 hyperthreads on my 6 core system, showing the CPU cycle utilization with an optimization running, with no other apps running at the same time. Normally, any optimization run on prior builds of MC would utilize approximately 98% to 100% of every one of the 12 hyperthreads available. Unfortunately, that is no longer true, commencing with MC 8.8 Build 8593.

danigiu · Postby **danigiu** » 09 Feb 2014

I installed the last release of MC 8.8, Build 8593 (64-bit) one week ago, since then I noted a much longer time to load the workspaces.

arnie · Postby **arnie** » 09 Feb 2014

I agree with tortoise, that something has changed with the new release of MC 8.8, Build 8593 (64-bit), in that things just seem to be running slower. Workspaces do not load nearly as fast as they did under MC 8.8 Build 8363 (64-bit).

I installed the last release of MC 8.8, Build 8593 (64-bit) one week ago, since then I noted a much longer time to load the workspaces.

Just for testing purposes, have you guys created a brand new workspace under the new build and compared the time that the new one takes to open when compared with the other workspace from previous builds?

It's known that from time to time, god knows why, new builds have issues with previous builds workspaces. Maybe this can be one of those times.

tortoise · Postby **tortoise** » 09 Feb 2014

Belated followup to Henry, as well as eegroup, danigiu, arnie...

Looks like the situation may have been cleared up by simply copying the charts and then pasting them into the same workspace. I'll be watching Monday's open closely to make sure I'm not imagining this

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Feb 2014

I agree with tortoise, that something has changed with the new release of MC 8.8, Build 8593 (64-bit), in that things just seem to be running slower. Workspaces do not load nearly as fast as they did under MC 8.8 Build 8363 (64-bit).

Also, when running an optimization under MC 8.8, Build 8593, the optimization engine is only utilizing around 50% of the total CPU cycles it has available to it to run the optimization, so consequently, they also take much longer to complete. Attached is a screenshot of the 12 hyperthreads on my 6 core system, showing the CPU cycle utilization with an optimization running, with no other apps running at the same time. Normally, any optimization run on prior builds of MC would utilize approximately 98% to 100% of every one of the 12 hyperthreads available. Unfortunately, that is no longer true, commencing with MC 8.8 Build 8593.

I installed the last release of MC 8.8, Build 8593 (64-bit) one week ago, since then I noted a much longer time to load the workspaces.

eegroup, danigiu, please send me (support@multicharts.com) the following information for analysis of this case:
1) System properties window screenshot:
For Windows Vista/7 you can find this information here: Control Panel\System and Security\System or right click on the Computer icon and select properties.
For Windows XP you can find this information here: Control Panel\System\General or right click on the Computer icon and select properties.
Please make a screenshot of this window.
2) all workspaces/desktops you are using;
3) in QuoteManager select the symbols you are using, make a right click on any of them ->Export data->Export instrument (without data). Send me the Qmd export file for analysis;
4) in PowerLanguage editor->File->Export->export with dependent functions the studies you are using in the workspaces you are providing. Send me the study export file;
5) attach the external dlls if they are used;
6) detailed description of steps for replicating this behavior.

If the file size is >10 mb please upload it to any file sharing hosting and send me the download link.

You can also come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate this behavior remotely.

Belated followup to Henry, as well as eegroup, danigiu, arnie...
Looks like the situation may have been cleared up by simply copying the charts and then pasting them into the same workspace. I'll be watching Monday's open closely to make sure I'm not imagining this

tortoise, please keep us updated with the progress you have.

tortoise · Postby **tortoise** » 13 Feb 2014

Charts are lagging badly now all-of-a-sudden. I thought things were ok, not now running about 5 minutes behind the market. I think we're having some heavy volume here but still...

I'm going to rebuild charts from the ground up this weekend to see if that takes care of things.

arnie · Postby **arnie** » 13 Feb 2014

When we choose the command line in the toolbar

it opens this really small window

which I cannot resize in any way
Even when I attach it to the toolbar it's no visible

tortoise · Postby **tortoise** » 13 Feb 2014

Before I proceed in chart-rebuilding...is there anything about the way MultiCharts handles chart data that's different than the previous build? Anything that might affect "chart speed"? Please advise. Thanks...

Henry MultiСharts · Postby **Henry MultiСharts** » 14 Feb 2014

Before I proceed in chart-rebuilding...is there anything about the way MultiCharts handles chart data that's different than the previous build? Anything that might affect "chart speed"? Please advise. Thanks...

tortoise, there were no significant changes that could have causes this behavior. There were no global data handling/slow down issues reported since the release of MultiCharts 8.8.
Please let me know which data provider you are using. Do you have a realtime or delayed data subscription?

Henry MultiСharts · Postby **Henry MultiСharts** » 14 Feb 2014

When we choose the command line in the toolbar
it opens this really small window
which I cannot resize in any way
Even when I attach it to the toolbar it's no visible

Hello arnie,

Please close Multicharts and all its products (i.e. MC, Quote Manager, PL editor, ....):
Make sure that all MC processes are ended.
In the Windows Task manager check these processes:
https://www.multicharts.com/trading-sof ... _Processes

Then go to RegEdit.exe and delete the following folder:
HKEY_CURRENT_USER\Software\TS Support\MultiCharts64\MainForm\Docking
After that is done - start MultiCharts.

tortoise · Postby **tortoise** » 14 Feb 2014

Henry -- Thanks for the response. Rebuilt everything last night. Things appear to be clicking along beautifully today, with no lag whatsoever during the heavy volume open. So I'm hoping this addressed the problem: I'll keep you posted.

FYI, I'm using DTN/IQ and, no , it's not delayed data. Moreover, I confirmed that the chart lag wasn't due to a data feed issue via DTN's data window functionality (eg, data was not delayed compared to IB, but charts were about seven minutes behind data).

Again, hopefully, the rebuilt charts have corrected the problem.

By the way, the new workspaces do seem to save better than the workspaces from the previous build: They save more quickly, without a momentary freeze in MC. Just fyi...

arnie · Postby **arnie** » 14 Feb 2014

Henry -- Thanks for the response. Rebuilt everything last night. Things appear to be clicking along beautifully today, with no lag whatsoever during the heavy volume open. So I'm hoping this addressed the problem: I'll keep you posted.

FYI, I'm using DTN/IQ and, no , it's not delayed data. Moreover, I confirmed that the chart lag wasn't due to a data feed issue via DTN's data window functionality (eg, data was not delayed compared to IB, but charts were about seven minutes behind data).

Again, hopefully, the rebuilt charts have corrected the problem.

By the way, the new workspaces do seem to save better than the workspaces from the previous build: They save more quickly, without a momentary freeze in MC. Just fyi...

Also, take in consideration your anti-virus/firewall package.
This can also be a problem.
Today I've been having problems with charts hanging, waiting for data...
It seems everytime I deactivate my anti-virus/firewall package all data is loaded fine but as soon I activate it half the charts hang and the other half loads fine.

Never had a single problem with this package (ESET) but recently it seems every new database update brings more and more problems.
My goddaughter which uses one of my licences couldn't access any of Google sites. Had access to every site but everything Google it would receive a SSL warning.
It was ESET that was blocking the access. Ridiculous...

If this continues I need to find another package.
I've just created rules for each of MC process and I still have charts not loading...
This thing is driving me nuts....

tortoise · Postby **tortoise** » 14 Feb 2014

I have malwarebytes running, and whatever's built into windows. Anyone know of any conflicts there?

Charts clicking right along, btw...

4trading · Postby **4trading** » 15 Feb 2014

Unable to install 8.8_64 general release. I previously had a working copy of 8.8-64rc installed.

Attention!
Error occurred during searching for orphaned processes.
Additional error information: Failed to write database file:
"C:\Users\UserName\Local\Temp\Dictionary.csv".
Error code = 0x80070005.

Notes:
1) Avast! AV, disabled for installation
2) Win7 Pro (64-bit)
3) I ran install as "administrator"

So now, I cannot use MC at all.

P.S. I am a license holder.

TJ · Postby TJ » 15 Feb 2014

Unable to install 8.8 genral release.
Attention!
Error occurred during searching for orphaned processes.
Additional error information: Failed to write database file:
"C:\Users\UserName\Local\Temp\Dictionary.csv".
Error code = 0x80070005.
Notes:
1) Avast! AV, disabled for installation
2) Win7 Pro (64-bit)
3) I ran install as "administrator"
So now, I cannot use MC at all.
P.S. I am a license holder.

Are you changing from 32 bit to 64 bit version?

sptrader · Postby **sptrader** » 15 Feb 2014

I'd just remove the current version that you are using (using the current version install program, it has an option to remove it), then try to install the current release version...

4trading · Postby **4trading** » 15 Feb 2014

I had the 64-bit version of the 8.8 release candidate installed. I attempted to install the Multicharts64 8.8.8593.400. Now MC doesn't show up in my uninstall Control Panel, nor can I install the newest version. I guess I'll have to wait until after President's Day, when Support gets back.

For the time being, I just did a system roll-back (restore).

Henry MultiСharts · Postby **Henry MultiСharts** » 18 Feb 2014

Unable to install 8.8_64 general release. I previously had a working copy of 8.8-64rc installed.

Attention!
Error occurred during searching for orphaned processes.
Additional error information: Failed to write database file:
"C:\Users\UserName\Local\Temp\Dictionary.csv".
Error code = 0x80070005.

Notes:
1) Avast! AV, disabled for installation
2) Win7 Pro (64-bit)
3) I ran install as "administrator"

So now, I cannot use MC at all.

P.S. I am a license holder.

4trading, the error code 0x80070005 is also described as "ACCESS DENIED."
Please make sure you are able to create any file in the C:\Users\UserName\Local\Temp\.
If you are unable to do that - you need to make sure the folder is not "read only" and that your user account has full control over it.

4trading · Postby **4trading** » 18 Feb 2014

right. I'll give it another try. thanks Henry.

arnie · Postby **arnie** » 20 Feb 2014

On the chart/Status Line it's a bit odd when we resize the chart to a certain size the "x" that closes the plotted indicator be on a different line than the indicator.

My question is if it's possible to better manage this, making the "x" always on the same line than the study.

Henry MultiСharts · Postby **Henry MultiСharts** » 21 Feb 2014

On the chart/Status Line it's a bit odd when we resize the chart to a certain size the "x" that closes the plotted indicator be on a different line than the indicator.

My question is if it's possible to better manage this, making the "x" always on the same line than the study.

arnie, we will fix that.

tcat · Postby **tcat** » 24 Feb 2014

Hello,

The attached file showcases the NZDCHF LMAX feed with 3 different resolutions on 3 subcharts, respectively 60 min, 240 min and 1 day.

The question is, what happened to the missing daily bars?
The data refresh did not change anything to the situation. I am running 8.8-64, build 8593.

Thierry

Henry MultiСharts · Postby **Henry MultiСharts** » 25 Feb 2014

Hello Thierry,

LMAX has confirmed that they have a known issue with NZD data (missing some daily data). They have ticket raised to have work done to fix it.

Please try the following:
1) In QuoteManager please go to Tools -> Data Sources -> LMAX -> Settings -> uncheck the option "Cache downloaded quote files".
2) Close MultiCharts and all of its processes:
https://www.multicharts.com/trading-sof ... _Processes
3) Go to "%userprofile%\AppData\Local\Temp\". Open testapi.lmaxtrader.com or api.lmaxtrader.com folder. Delete all files from this folder.
4) Start QuoteManager and Clear cache for all LMAX symbols
5) Start MultiCharts and plot the LMAX chart with daily data.
6) Reload the chart using Ctrl+R.

tcat · Postby **tcat** » 25 Feb 2014

Hello Thierry,

LMAX has confirmed that they have a known issue with NZD data (missing some daily data). They have ticket raised to have work done to fix it.

Please try the following:
1) In QuoteManager please go to Tools -> Data Sources -> LMAX -> Settings -> uncheck the option "Cache downloaded quote files".
2) Close MultiCharts and all of its processes:
https://www.multicharts.com/trading-sof ... _Processes
3) Go to "%userprofile%\AppData\Local\Temp\". Open testapi.lmaxtrader.com or api.lmaxtrader.com folder. Delete all files from this folder.
4) Start QuoteManager and Clear cache for all LMAX symbols
5) Start MultiCharts and plot the LMAX chart with daily data.
6) Reload the chart using Ctrl+R.

Hello Henry,
Thanks for the update. The process did solve most of the missing bars but the one from monday.

However, as both 60 and 240 minutes bars are available, how is it that MC does not build daily bars out of minutes bars?

Cheers,
Thierry

Henry MultiСharts · Postby **Henry MultiСharts** » 25 Feb 2014

Hello Henry,
Thanks for the update. The process did solve most of the missing bars but the one from monday.

However, as both 60 and 240 minutes bars are available, how is it that MC does not build daily bars out of minutes bars?
Cheers,
Thierry

Minute and daily bars are two separate data streams. Both are provided by LMAX data provider.

Since ver. 8.8 that is possible to build daily bars from minute data by turning on the option in Format->Instrument->Settings tab.

tcat · Postby **tcat** » 25 Feb 2014

Thanks for the update Henry. Both building daily bars from minutes or using 1440 minutes for daily bars helped me get round the LMAX daily data issue.

Regards,
Thierry

fibdax · Postby **fibdax** » 28 Feb 2014

From the graph it can be seen that the left segment has less volume of the segment to the right but is much longer.
why?
I can have all the days in the graphic the same unit of measurement?
thanks

Henry MultiСharts · Postby **Henry MultiСharts** » 03 Mar 2014

Hello fibdax,

That is expected behavior. If the volume profile is set to each 1 session then the volume profile length is determined by the data series it is based on, not on the volume. For each session the volume profile will be plotted from the first bar of the session to the last session bar (current realtime bar if the session is open) of the session.

arnie · Postby **arnie** » 10 Mar 2014

When we have the status line updating fine but the chart's not. what might be the problem?
What can we do to try to fix such behavior?

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Mar 2014

When we have the status line updating fine but the chart's not. what might be the problem?
What can we do to try to fix such behavior?

Hello arnie,

There is a dedicated article for such occurrence: Problems with Data in MultiCharts

JoshM · Postby **JoshM** » 25 Mar 2014

I'd like to change the font size of the Output window (and the Build window) of the PowerLanguage Editor independent of the font size of the Editor itself. I'm using MultiCharts64 Version 8.8 Release (Build 8593). Can I change that by editing a file manually or changing a registery key?

* * * *

There seems to be an issue with the horizontal scroll-bar of the Output window:

The horizontal scroll-bar also is stuck sometimes:

(On Windows 7 SP1)

* * * *

Can I delete a file while that file is still open (just like I can in Windows Explorer)? Currently that is not possible with `FileDelete()`, which is inconvenient when it comes to log files.

Henry MultiСharts · Postby **Henry MultiСharts** » 25 Mar 2014

MultiCharts 8.8 Release 3 is a minor upgrade that includes the hot fixes for issues in 8.8 Release reported by our customers and some minor improvements along with the all new features of MultiCharts 8.8 Release.

>>>MULTICHARTS 8.8 RELEASE – WHAT’S NEW<<<

>>>Go to Download Page<<<

You can get acquainted with all the new features added and bugs fixed in MultiCharts 8.8 Release here.

Henry MultiСharts · Postby **Henry MultiСharts** » 26 Mar 2014

I'd like to change the font size of the Output window (and the Build window) of the PowerLanguage Editor independent of the font size of the Editor itself. I'm using MultiCharts64 Version 8.8 Release (Build 8593). Can I change that by editing a file manually or changing a registery key?

There is a single font size setting for the entire PowerLanguage Editor window.
If you want to have separate font size settings - please submit a feature request to the Project Management of our web site so other users can vote for it: https://www.multicharts.com/pm/

There seems to be an issue with the horizontal scroll-bar of the Output window:
The horizontal scroll-bar also is stuck sometimes:

This issue will be fixed in one of the future versions.

Can I delete a file while that file is still open (just like I can in Windows Explorer)? Currently that is not possible with `FileDelete()`, which is inconvenient when it comes to log files.

There is no way to delete a file if there is a process writing to this file. If the file is just open in any text editor (no process is writing into it) - there should be no problem deleting this file.

JoshM · Postby **JoshM** » 26 Mar 2014

There is no way to delete a file if there is a process writing to this file. If the file is just open in any text editor (no process is writing into it) - there should be no problem deleting this file.

True; this was a problem due to the log viewer I used. If I open the file in Notepad, it can be deleted by MC.

* * * * *

Probably a dummy question, but how do I change the font size of the order texts generated from a signal? The 'EL STP' and 'SL XL' in the image:

Henry MultiСharts · Postby **Henry MultiСharts** » 27 Mar 2014

Probably a dummy question, but how do I change the font size of the order texts generated from a signal? The 'EL STP' and 'SL XL' in the image

JoshM, unfortunately there is no such option at the moment. Please submit a feature request for it.

Bounty_One · Postby **Bounty_One** » 02 Apr 2014

Since upgrading to MC64 8.8.8593 some of my charts stopped updating. I also noticed that it's no longer possible to set data sources for real time and historical data separately. Now I've got the strange situation that my chart doesn't show anything because the real time sýmbol 6EH4 is expired and cannot be found. I already chose the actual symbol 6EM4 in the instrument settings. How do I solve this?

Henry MultiСharts · Postby **Henry MultiСharts** » 02 Apr 2014

Since upgrading to MC64 8.8.8593 some of my charts stopped updating. I also noticed that it's no longer possible to set data sources for real time and historical data separately. Now I've got the strange situation that my chart doesn't show anything because the real time sýmbol 6EH4 is expired and cannot be found. I already chose the actual symbol 6EM4 in the instrument settings. How do I solve this?

Hello Bounty_One,

That is possible to turn on the "Merging" option in MultiCharts->File->Preferences->Charting->Enable data sources merging.
If IB is the only data provider you are using for your chart then please make sure "Merge data sources into a single chart" is unchecked.

RickAce · Postby **RickAce** » 03 Apr 2014

Charts of the same symbol show different pricing?

I keep refreshing the charts but it keeps re-occurring!

4-3-2014 11-32-25 AM.jpg: (300.99 KiB) Downloaded 12655 times

Henry MultiСharts · Postby **Henry MultiСharts** » 04 Apr 2014

RickAce, please follow the instructions from the post above to make sure the Merging option is disabled on your charts.

RickAce · Postby **RickAce** » 04 Apr 2014

Henry, "Merging" option is unchecked... I checked it and it still is shows the same pricing inconsistencies... went back and unchecked "Merging".

I have been able to get it to work correctly... I changed symbol "CLK4" to "ESM4" on each chart and they are in sync. I then created a new workspace for "CLK4" and they are in sync...

I am going to save and shut down the platform and reload and see if they remain in sync.

jl12 · Postby **jl12** » 06 Apr 2014

Historic orders are still 1hr behind before daylight saving change.
See attachment. On Uk time IB

Henry MultiСharts · Postby **Henry MultiСharts** » 07 Apr 2014

Historic orders are still 1hr behind before daylight saving change.
See attachment. On Uk time IB

Hello jl12,

Please go to %allusersprofile%\TS Support\MultiCharts64\TradingCenter\Storage\strategy_orders\
Compress to zip all of the files in the appeared folder. Send me this file to support@multicharts.com for further analysis. Please attach a detailed description: specify the orders in question and highlight them on the screenshot.

JoshM · Postby **JoshM** » 07 Apr 2014

If I click 'Format' for a trading strategy that has a list of options (so many that the vertical scroll bar is needed), a horizontal scroll bar also appears. However, as soon as I click the horizontal scroll bar, it disappears.

For the length of my input names or input variables, a horizontal scroll bar is not needed. This, coupled with that is disappears after clicking on it, seem to suggest a smallish issue on MultiCharts64 Version 8.8 Release (Build 8967).

Henry MultiСharts · Postby **Henry MultiСharts** » 07 Apr 2014

JoshM, we will check that.

janus · Postby **janus** » 07 Apr 2014

MultiCharts 8.8 Release 3 is a minor upgrade that includes the hot fixes for issues in 8.8 Release reported by our customers and some minor improvements along with the all new features of MultiCharts 8.8 Release.

>>>MULTICHARTS 8.8 RELEASE – WHAT’S NEW<<<

>>>Go to Download Page<<<

When I use the "Check for Updates" feature in my previous version of MC 8.8 it correctly tells me which version I'm using and what the new one is. When I click on the "download the new version" link contained in the updates window, it takes me to the previous version as shown in my attached screenshot. Yet when I go via the link you provided in your post above it's the correct version. Very odd.

Henry MultiСharts · Postby **Henry MultiСharts** » 08 Apr 2014

MultiCharts 8.8 Release 3 is a minor upgrade that includes the hot fixes for issues in 8.8 Release reported by our customers and some minor improvements along with the all new features of MultiCharts 8.8 Release.

>>>MULTICHARTS 8.8 RELEASE – WHAT’S NEW<<<

>>>Go to Download Page<<<
When I use the "Check for Updates" feature in my previous version of MC 8.8 it correctly tells me which version I'm using and what the new one is. When I click on the "download the new version" link contained in the updates window, it takes me to the previous version as shown in my attached screenshot. Yet when I go via the link you provided in your post above it's the correct version. Very odd.

This download page has been updated.

arnie · Postby **arnie** » 09 Apr 2014

Hi Henry/Andrew

I don't know if this is a bug or not since the .NET SE does exactly the same thing.

When we set on the Data Range 1 Bar back the volume profile will never load. It hangs there, saying that it's loading but nothing happens.

If we load 1 Day back then 2 days are loaded and this time we have the volume profile.

So why there's no profile while loading only 1 bar back?
Why 1 day back it's actually 2 days and in here we do have profiles?

Why is the profile for that second day loaded on the far left? (This actually has something to do with the fact this is being loaded as a second data series)

If instead of using a daily bar we use minute bars and select 1 day back than we have a profile.
So it seems there's something going on on the daily bars built on minute data.

Henry MultiСharts · Postby **Henry MultiСharts** » 09 Apr 2014

Hello arnie,

This issue has been confirmed. It will be added to our fix list for MultiCharts 9.0.

FogChaser2011 · Postby **FogChaser2011** » 09 Apr 2014

When will the list of improvements be posted for the latest release (8.8.8963.400)? There is nothing about this release on the page the "list of improvements" link in MC updater points to.

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Apr 2014

When will the list of improvements be posted for the latest release (8.8.8963.400)? There is nothing about this release on the page the "list of improvements" link in MC updater points to.

Please refer to the following page:MULTICHARTS 8.8 RELEASE 3 – WHAT’S NEW

Henry MultiСharts · Postby **Henry MultiСharts** » 10 Apr 2014

If I click 'Format' for a trading strategy that has a list of options (so many that the vertical scroll bar is needed), a horizontal scroll bar also appears. However, as soon as I click the horizontal scroll bar, it disappears.
For the length of my input names or input variables, a horizontal scroll bar is not needed. This, coupled with that is disappears after clicking on it, seem to suggest a smallish issue on MultiCharts64 Version 8.8 Release (Build 8967).

Josh, please send me a test script for replicating this behavior to support@multicharts.com

JoshM · Postby **JoshM** » 11 Apr 2014

Josh, please send me a test script for replicating this behavior to support@multicharts.com

I continued working on that script so I don't have that version anymore. If it happens again, I'll document it more fully.

* * * *

Something that annoys me is the following:

If I open a .pla file without the PLEditor open (for example, by clicking on a file here on the forum), the import file window opens, but after that the PLEditor opens with no open windows anymore.

It's like it forgets which windows were opened the last time I worked in the PLEditor. Since I often work with multiple files open, I have to guess which windows were open and find these to restore the PLEditor.

Could this behaviour be changed?

* * * *

Also, the PLEditor window does not remember its position; every time I start it I have to redrag it to where I placed it the last time.

evdl · Postby **evdl** » 13 Apr 2014

As long as we are talking about the PLE editor.

It would be nice to have the possibility to detach the tabs, just like you can detach a workspace and put it on a second monitor. In this way you can put two PLE windows next to each other. Many times you want to re-use code for a new indicator or something. There is the possibility to arrange vertical or horizontal but this reduces space you can see.

At the moment I now copy/past code in a text file and put that on the monitor next to the ple editor to see how I coded something in the past. But in the text file you can not see the colorcoding of the code and the copy/past action to the textfile everytime is not necessary if I can detach the tab.

Just an idea...

JoshM · Postby **JoshM** » 13 Apr 2014

It would be nice to have the possibility to detach the tabs, just like you can detach a workspace and put it on a second monitor. In this way you can put two PLE windows next to each other. Many times you want to re-use code for a new indicator or something. There is the possibility to arrange vertical or horizontal but this reduces space you can see.

This would be so great, but I'm afraid it won't happen. I can't recall where I read it, but I thought the PLEditor was a bought third-party whitelabel solution, not developed in-house and therefore not fully customizable.

If that is true (don't take my word for it), that would also explain why progress on the PLEditor has stopped with no new features for the last years. It would also explain why existing issues (like the old MC-474 - PowerLanguage Editor wont accept some characters) or the long-wished for debugger are not even reviewed, let alone implemented.

And that's a shame because the PLEditor has a lot of potential. But now, it's easily surpassed by any IDE and even Notepad++ does a lot of things a lot better than the PLEditor.

JoshM · Postby **JoshM** » 13 Apr 2014

Just to emphasize the point of the PLEditor not being changed in recent years, here are the PLEditor buttons and menus in 2008 compared to 2014:

Aside from fresh icon pictures, the toolbar is exactly the same today as it was six years ago.

(found the 2008 screenshot in an old thread)

Henry MultiСharts · Postby **Henry MultiСharts** » 15 Apr 2014

Something that annoys me is the following:

If I open a .pla file without the PLEditor open (for example, by clicking on a file here on the forum), the import file window opens, but after that the PLEditor opens with no open windows anymore.

It's like it forgets which windows were opened the last time I worked in the PLEditor. Since I often work with multiple files open, I have to guess which windows were open and find these to restore the PLEditor.

Could this behaviour be changed?

Unfortunately there is no technical possibility for changing this behavior at the moment.

Also, the PLEditor window does not remember its position; every time I start it I have to redrag it to where I placed it the last time.

Do you have any specific screen setup? Do you have multiple screens? Do they have the same screen size and resolution? Do you use any tools for desktop virtualization/enhancement?

Henry MultiСharts · Postby **Henry MultiСharts** » 15 Apr 2014

As long as we are talking about the PLE editor.

It would be nice to have the possibility to detach the tabs, just like you can detach a workspace and put it on a second monitor. In this way you can put two PLE windows next to each other. Many times you want to re-use code for a new indicator or something. There is the possibility to arrange vertical or horizontal but this reduces space you can see.

At the moment I now copy/past code in a text file and put that on the monitor next to the ple editor to see how I coded something in the past. But in the text file you can not see the colorcoding of the code and the copy/past action to the textfile everytime is not necessary if I can detach the tab.

Just an idea...

Hello evdl,

Thank you for your suggestion. All feature requests are forwarded to the management of the company and are evaluated in a timely manner. Please note that even though we value your opinion not all requests can be implemented due to the fact that some features do not fit into our current roadmap.

arnie · Postby **arnie** » 10 May 2014

I'd like to know if it's possible to implement a small change.

In the status line, the Instrument color is aligned with the bar color.
On the attached chart I have 2 data series, one has invisible bars and the other HL gray bars.

Notice how the invisible bars Instrument stands there colored green whereas the visible one is almost unnoticed because is colored gray, almost the same as the studies.

The point here, when we have several studies, several data series, sometimes is a bit hard to distinguish between them because the Instrument colored is almost identical to the study
Your eyes need to travel by each plotted study/instrument so it can find the instrument you want to edit.

It would be nice to separate the Instrument color from the bar color or create an option so we could choose the Instrument color on the status line so it could be differentiated from the studies.

Dave Masalov · Postby **Dave Masalov** » 12 May 2014

MultiCharts 8.8 Release 4 is a minor upgrade that includes the hot fixes for issues in 8.8 Release reported by our customers and some minor improvements along with the all new features of MultiCharts 8.8 Release.

>>>MULTICHARTS 8.8 RELEASE – WHAT’S NEW<<<

>>>Go to Download Page<<<

You can get acquainted with all the new features added and bugs fixed in MultiCharts 8.8 Release here.

Henry MultiСharts · Postby **Henry MultiСharts** » 13 May 2014

It would be nice to separate the Instrument color from the bar color or create an option so we could choose the Instrument color on the status line so it could be differentiated from the studies.

Hello arnie,

Thank you for your suggestion. All feature requests are forwarded to the management of the company and are evaluated in a timely manner. Please note that even though we value your opinion not all requests can be implemented due to the fact that some features do not fit into our current roadmap.

evdl · Postby **evdl** » 19 May 2014

With latest MC version in the DOM the last traded price is not visible. Normally this is indicated in white.

Edit: Last bid and last ask is in white and the last traded price is indicated normally with a yellow block.

Henry MultiСharts · Postby **Henry MultiСharts** » 19 May 2014

With latest MC version in the DOM the last traded price is not visible. Normally this is indicated in white.

Edit: Last bid and last ask is in white and the last traded price is indicated normally with a yellow block.

Hello evdl,

Please specify the exact build of MultiCharts you are running.
Which broker do you use?
Please attach a screenshot of the Edit symbol->Settings window of QuoteManager for this instrument.

evdl · Postby **evdl** » 19 May 2014

I have installed Version 8.8 Release (Build 9189) last weekend.

IB is the broker

Did not change anything in settings. Only installed the newest version

I also noticed that the autocenter function is not working.

Henry MultiСharts · Postby **Henry MultiСharts** » 19 May 2014

I have installed Version 8.8 Release (Build 9189) last weekend.
IB is the broker
Did not change anything in settings. Only installed the newest version
I also noticed that the autocenter function is not working.

evdl,

Can you see the last price in IB TWS Book Trader?

evdl · Postby **evdl** » 19 May 2014

Yes, I can see it in booktrader (see attachment).

Just to be sure. I mean that the bid and ask price is not displayed in white and that the last traded price is not highlighted in a color (yellow it was I think).

evdl · Postby **evdl** » 20 May 2014

Nobody else who has the same issues with the DOM? When trading with it, you can not miss it.

I want to be certain to exclude the possibilty that it's something wrong on my system instead of a error in MC.

arnie · Postby **arnie** » 20 May 2014

Nobody else who has the same issues with the DOM? When trading with it, you can not miss it.

I want to be certain to exclude the possibilty that it's something wrong on my system instead of a error in MC.

Everything's fine here.
Did you see the DOM color settings to see if the colors are correct?

evdl · Postby **evdl** » 20 May 2014

Thanks Arnie.

The colors are all default, but to be certain I reset it to default. No change. I trade the DAX futures. I then changed the symbol to a random stock and the DOM worked again. Tried ES futures and this worked also.

The problem is with the FDAX future. In TWS I have checked the booktrader and I have the right data subscriptions (not changed it since the update to the new MC version). With the FDAX future the DOM has the mentioned issues.

Now I know it works on your end, I will go to livechat.

arnie · Postby **arnie** » 20 May 2014

It seems the DOM does not save its position/size correctly.

I have it on top of a window and everytime I open MC in the morning I need to readjust the DOM size.

See the attached image.
That blue area is my desktop wallpaper. Everyday the DOM opens at that position. I adjust it to the top of the lower window, save the workspace, close MC and when opening it again, the DOM opens again above the window, leaving that space.

I'm assuming that there's some problem in it saving its position.
It has been like this since version 8.

Henry MultiСharts · Postby **Henry MultiСharts** » 20 May 2014

arnie, please send the workspace you are using and full sized screenshots of all your screens to support@multicharts.com

mlee3891 · Postby **mlee3891** » 22 May 2014

I'm having issues with data upon updating to the v 8.8.9189.400 version

The backtester and charts don't go back more than 2-3 years or so.
And when I run the backtest I get different results than before, even though everything / all the settings are exactly the same.
This is a disaster. How can you trust the data??

I wish all these updates would stop causing problems, it happens everytime upon new updates. Next time i won't install a new update.

Henry MultiСharts · Postby **Henry MultiСharts** » 22 May 2014

I'm having issues with data upon updating to the v 8.8.9189.400 version

The backtester and charts don't go back more than 2-3 years or so.
And when I run the backtest I get different results than before, even though everything / all the settings are exactly the same.
This is a disaster. How can you trust the data??

I wish all these updates would stop causing problems, it happens everytime upon new updates. Next time i won't install a new update.

mlee3891, which data provider do you use ? What is your data resolution?

evdl · Postby **evdl** » 22 May 2014

I have talked to MC in the livechat about the DOM issues. I suspect it has something to do with the exchange DTB. Because only with symbols from this exchange, I have the mentioned problems with the DOM.

The data for symbols of this exchange are collected in Quotemanager and are also in TWS, so I think I have all the right data subscriptions (Eurex EqtyDeriv level2).

Also I don't see bid and ask in the chart trader on the papertrade account. I do have these with the live account.

Use the latest webbased login (Build 945.1d, May 21, 2014 4:24:54 PM) of TWS IB.
and the latest MC: MultiCharts64 Version 8.8 Release (Build 9189) and Java update 55 on windows 7.

The problems I am having is:
* no display of last traded price in the dom
* the bid and ask in the DOM are not displayed in the color white
* autocenter is not working (probably because of the lack of the last traded price)
* with papertrade account of IB, no bid and ask in the chart trader, although symbolmapping is ok

It can be that the API of IB is not sending all the info from the DTB exchange. Before I go in Livechat with IB to check (which can envolve into a story of its own), can someone be so kind to check if FDAX june14 is working ok on their system? This future contract is being traded on the DTB exchange.

Edit 29-05-2014: New build of TWS (Build 945.2, May 28, 2014 12:44:28 PM) solved the issue. DOM is working again. Problem probably was with IB TWS API not sending all the info.

Henry MultiСharts · Postby **Henry MultiСharts** » 23 May 2014

It seems the DOM does not save its position/size correctly.

I have it on top of a window and everytime I open MC in the morning I need to readjust the DOM size.

See the attached image.
That blue area is my desktop wallpaper. Everyday the DOM opens at that position. I adjust it to the top of the lower window, save the workspace, close MC and when opening it again, the DOM opens again above the window, leaving that space.

I'm assuming that there's some problem in it saving its position.
It has been like this since version 8.

We have replicated the issue. The fix is targeted to MultiCharts 9.0 Beta 1

Henry MultiСharts · Postby **Henry MultiСharts** » 19 Jun 2014

evdl's issue with the DOM data was resoved the following way:

Edit 29-05-2014: New build of TWS (Build 945.2, May 28, 2014 12:44:28 PM) solved the issue. DOM is working again. Problem probably was with IB TWS API not sending all the info.

Dave Masalov · Postby **Dave Masalov** » 25 Jul 2014

MultiCharts 8.8 Release 5 is a minor upgrade that includes the hot fixes for issues in 8.8 Release reported by our customers and some minor improvements along with the all new features of MultiCharts 8.8 Release.

>>>MULTICHARTS 8.8 RELEASE 5 – WHAT’S NEW<<<

>>>Go to Download Page<<<

You can get acquainted with all the new features added and bugs fixed in MultiCharts 8.8 Release here.

JoshM · Postby **JoshM** » 29 Jul 2014

Just out of curiosity, what does the `fine` PowerLanguage keyword do? It's not documented in the wiki nor .chm help file. It returns zero when I call it in an indicator (using MultiCharts64 Version 8.8 Release (Build 8967)).

ABC · Postby **ABC** » 29 Jul 2014

I never saw this before either, but in TS it says:

FINE (Reserved Word)
Reserved for future use. FINE specifies a fine automatic optimization value for function inputs.

By the way there are still reserved words that are within MC for over a year already and are not documented within the program or the wiki (tm_position_str_value and tm_position_num_value for example). I know that writing the documentation is usually the least fun part, but still it might spare you more support time in the end. Besides a poor documentation is a big No-No.

Regards,
ABC

Just out of curiosity, what does the `fine` PowerLanguage keyword do? It's not documented in the wiki nor .chm help file. It returns zero when I call it in an indicator (using MultiCharts64 Version 8.8 Release (Build 8967)).