no real time updates in chart  [SOLVED]

hi,

i'm having a trial iqfeed account,
it gets the historic data for a chart..
but it does not get the real time data..

in multicharts quotemanager64 in the field:
collect rt data w/o plotting it keeps haning on : connecting...
when i click the connect symbol

it does not work on any symbol.

i also tried it for for another feed like : esignal .. same problem here.(but i probably need some client software first. )

help is welcome

Regards

hi,
i'm having a trial iqfeed account,
it gets the historic data for a chart..
but it does not get the real time data..
in multicharts quotemanager64 in the field:
collect rt data w/o plotting it keeps haning on : connecting...
when i click the connect symbol
it does not work on any symbol.
i also tried it for for another feed like : esignal .. same problem here.(but i probably need some client software first. )
help is welcome
Regards

Have you watched the set up video for iqFeed?

https://www.multicharts.com/multicharts/help/videos/

Have you watched the set up video for iqFeed?

https://www.multicharts.com/multicharts/help/videos/

hi,

yes i did.

the "datahistory" of the feed works.
just not the "real time" data is comming in.

regards

Hello bjornc,

Please refer to the following article Problems with Data in MultiCharts to check why the data is missing.

If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST. We will do our best to help you.

Henry,

I got a step closer..

i changed my time zone to the exchanges one..

now the "statusline" is updating with real time value

but the chart is not updated ..

anything else maybe you can think of?

regards

Henry,
I got a step closer..
i changed my time zone to the exchanges one..
now the "statusline" is updating with real time value
but the chart is not updated ..
anything else maybe you can think of?
regards

Check your session time setting.

bjornc, is there any difference between the chart status line time and PC time? Like PC time is 15:15 and status line time is 15:00 ?

Solved in the live chat: delayed realtime IQFeed account.