Rithmic stuck establishing connection

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MAtricks
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Rithmic stuck establishing connection

Postby MAtricks » 15 Jun 2014

Machine #1 with 8.8 Release (Build 9189):

Restarted and loaded MC a few minutes after the Open today (sunday). Bid and Ask flows into MC via quotes, but no charts load and no Trade data is coming in. Trade data is coming in via Rtrader though.

I restarted the machine and MC several times and put a call into my broker and Rithmic. No tech support is open on Sunday..

Machine #2 with 9.0 Beta 1 (Build 9345):

I started MC several hours before the open today (Sunday) and Rithmic loaded its data up correctly. When the market opened, data came in as it should. No issues. To make an attempt to debug Machine #1, I restarted Machine #2's MC. Once MC loaded up, Rithmic data didn't populate and the issues are identical for both machines at this point. Bid and Ask comes in, but no Trades and no history. Rtrader shows Trade data as it normally does.


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bobbakerr
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Re: Rithmic stuck establishing connection

Postby bobbakerr » 15 Jun 2014

The EXACT same thing happened to me also. I have a rented computer in Chicago and one at home in Idaho. Very frustrating!

shanemcdonald
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Re: Rithmic stuck establishing connection

Postby shanemcdonald » 15 Jun 2014

It is happening to me also.
Rithmic is not working.
And gold and nat gas futures are all messed up on my cqg feed.
Gold spiked to 12,000

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Re: Rithmic stuck establishing connection

Postby bobbakerr » 15 Jun 2014

On mine (both locations), the DOM works, but no charts for CL, ES, or GC.

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MAtricks
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Re: Rithmic stuck establishing connection

Postby MAtricks » 15 Jun 2014

Good to know its not just me :) Sounds like its definitely a Rithmic issue and not a MC issue.

Why would data work and then not work after a MC restart though? And why does RTrader show Bid/Ask/Trade and MC only show Bid/Ask and no history?

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Re: Rithmic stuck establishing connection

Postby monexx » 16 Jun 2014

I have the same problem on rithmic paper.

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MAtricks
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Re: Rithmic stuck establishing connection

Postby MAtricks » 16 Jun 2014

Looks like someone fixed it... Data is up.

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Re: Rithmic stuck establishing connection

Postby bobbakerr » 16 Jun 2014

I put Matt, owner of Optimus Futures, on it. Within 15 minutes all was well.

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MAtricks
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Re: Rithmic stuck establishing connection

Postby MAtricks » 24 Aug 2014

I feel like Rithmic wants longer weekends :) Data isn't coming through since the open 45min ago. Rtrader is confirming that is is their end. I hope I'm not alone with this issue...

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Re: Rithmic stuck establishing connection

Postby bobbakerr » 24 Aug 2014

Same here. It's now 3 hours past the Open and no current data. It tried right at the Open, then quit.

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MAtricks
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Re: Rithmic stuck establishing connection

Postby MAtricks » 24 Aug 2014

They were notified so I guess we wait.. Lucky for us, the markets don't seem to be moving.

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MAtricks
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Re: Rithmic stuck establishing connection

Postby MAtricks » 24 Aug 2014

It seems like its not a Rithmic issue at all. It's a Globex issue. All 3 of my data providers are doing the same thing.


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