New Alert Message ?

Questions about MultiCharts and user contributed studies.
shanemcdonald
Posts: 196
Joined: 08 Aug 2012
Has thanked: 41 times
Been thanked: 41 times

New Alert Message ?

Postby shanemcdonald » 26 Sep 2014

This new alert message started today.

I have never seen this before , What is it ?



pop up says
Rithmic o1

intraday history connection - Hearbeat
has been quiet for 92.3 seconds

the other says:

trading system connection - Heartbeat
has been quiet for 57.4 seconds


the number of seconds changes

I have never seen this before

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: New Alert Message ?

Postby Andrew MultiCharts » 29 Sep 2014

Hello shanemcdonald,

The warning message tells you that there has been no response from Rithmic servers for the indicated amount of time. There can be multiple reasons of the issue:
  1. Bad internet connection
  2. Your antivirus
  3. issues on Rithmic servers


Return to “MultiCharts”