NO DATA

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rvnono
Posts: 14
Joined: 29 Oct 2013
Has thanked: 1 time

NO DATA

Postby rvnono » 17 Nov 2014

Hello team ,
I use IB and MC .
I subscribed to the Comex for the contract GOLD Future GOLD1CZ4 .
I introduced this symbol into Quote manager .
But , on the chart I see NO DATA.
IB is active .
What may I make ?
Thank you in advance ,
best regards
Hervé Paternotte

rvnono
Posts: 14
Joined: 29 Oct 2013
Has thanked: 1 time

Re: NO DATA

Postby rvnono » 17 Nov 2014

My subscription at IB

Market Data Subscriber Status: Non-Professional
CURRENT SUBSCRIPTIONS:
North America
CBOT (Globex) Derivatives 1.25 USD
CME (Globex) Derivatives 1.25 USD
COMEX (Globex) Derivatives 1.25 USD (USD Gold Future)
NYSE Global Indices 1.00 USD


Message of Quote Manager :
You are not subscribed to these data of market (Gold Future GOLD1CZ4) ??

I do not understand
Thank you for your help

dennisc
Posts: 32
Joined: 25 Feb 2014
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Re: NO DATA

Postby dennisc » 17 Nov 2014

My subscription at IB

Market Data Subscriber Status: Non-Professional
CURRENT SUBSCRIPTIONS:
North America
CBOT (Globex) Derivatives 1.25 USD
CME (Globex) Derivatives 1.25 USD
COMEX (Globex) Derivatives 1.25 USD (USD Gold Future)
NYSE Global Indices 1.00 USD


Message of Quote Manager :
You are not subscribed to these data of market (Gold Future GOLD1CZ4) ??

I do not understand
Thank you for your help
You should call IB.

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
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Re: NO DATA

Postby Andrew MultiCharts » 18 Nov 2014

Message of Quote Manager :
You are not subscribed to these data of market (Gold Future GOLD1CZ4) ??
Hello rvnono,

QuoteManager shows messages coming from IB through IB API. Even if are subscribed to the symbol in IB TWS, you may not be subscribed to the same security through API. Please contact IB API support team.


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