ATTENTION CQG USERS

Questions about MultiCharts and user contributed studies.
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Henry MultiСharts
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ATTENTION CQG USERS

Postby Henry MultiСharts » 12 Jun 2015

Dear Users,

Accessing current CQG historical data (since 06/11/15 3:15 PM EST until 06/12/15 11:15 AM EST) in MultiCharts/MultiCharts .NET/MultiCharts .NET Special Edition is limited due to historical data servers issue. It is being analyzed and will be rectified as soon as possible.

There are no known restrictions in realtime data and/or order execution services.

We apologize for any inconvenience and appreciate your understanding on this matter.

We will post any updates in due course.

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Henry MultiСharts
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Re: ATTENTION CQG USERS

Postby Henry MultiСharts » 12 Jun 2015

The reason of the issue has been identified and resolved. The missing data should be backfilled by Monday, June 15th.

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Henry MultiСharts
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Re: ATTENTION CQG USERS

Postby Henry MultiСharts » 16 Jun 2015

Dear Users,

We can confirm that the missing data has been backfilled now. Please reload your charts to get the data.


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