Help ! Optimizer not working  [SOLVED]

Questions about MultiCharts and user contributed studies.
sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Help ! Optimizer not working

Postby sptrader » 12 Jun 2015

Maybe it's just me but I can't get my optimizer to work, I haven't tried it since Ver 8 of MC, I think, but when I tried it today on both 32 bit and 64 bit, I get nothing..
I right click on the chart, select format signal, signal, optimize, genetic (or exhaustive) and hit OK, then nothing comes up, I used to get a window to set the range of input values to optimize.. now nothing...
Did something change with Ver 9 ?
I use Win 7 64bit, I7 processor 16gb ram and current Ver of MC 64 bit.

User avatar
TJ
Posts: 7740
Joined: 29 Aug 2006
Location: Global Citizen
Has thanked: 1033 times
Been thanked: 2221 times

Re: Help ! Optimizer not working

Postby TJ » 12 Jun 2015

Maybe it's just me but I can't get my optimizer to work, I haven't tried it since Ver 8 of MC, I think, but when I tried it today on both 32 bit and 64 bit, I get nothing..
I right click on the chart, select format signal, signal, optimize, genetic (or exhaustive) and hit OK, then nothing comes up, I used to get a window to set the range of input values to optimize.. now nothing...
Did something change with Ver 9 ?
I use Win 7 64bit, I7 processor 16gb ram and current Ver of MC 64 bit.
Check your strategy... does it have input parameters?

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: Help ! Optimizer not working

Postby sptrader » 13 Jun 2015

Yes, TJ, it's a very simple strategy with input parameters, I was just using it to fine tune an entry... even something this simple (see code below) won't work.. as soon as I select an optimization method and hit OK, nothing happens, no input optimization window appears.
I've been using MC for 10 years and I've never seen this before..it's like something is blocking the optimization window from appearing. I turned off "avast anti-virus" and no difference.
The buy-sell signals DO plot on the screen. CL, 5 min chart.

Code: Select all

Input:Len(9),Xlen(4);

vars:cci(0),xvr(0);

cci = _CCI_me(Len);
xvr = average(cci,Xlen);

if cci crosses above xvr then buy next bar at market;
if cci crosses below xvr then sellshort next bar at market;

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: Help ! Optimizer not working

Postby sptrader » 13 Jun 2015

I suspect that I've narrowed down the problem.. The optimizer works properly on my laptop..
The ONLY thing that I think could have an effect on the optimizer window not opening, could be my video card-software in my desktop.
I'm running 3 Dell 24" monitors in portrait mode with an AMD FirePro 2460 video card running Amd FirePro control center software, to manage the screens..I suspect that's where my problem lies... I have 1 workspace across all 3 monitors with multiple windows.
I may have to try different screen management software..I have DisplayFusion installed as an option.. Not sure if Windows 7 could handle it alone...

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Help ! Optimizer not working

Postby Henry MultiСharts » 15 Jun 2015

Hello sptrader,

If "Format Objects" window becomes inactive when you select optimization method and click OK then most likely the optimization window opens outside of your screens.
Here is how to bring it back to your screen:
Use ALT + TAB to switch to MultiCharts;
Press ALT + SPACE to bring up the window menu;
Press M to select the "Move" menu choice;
Press one of the arrow keys on your keyboard to initiate the movement;
Use the mouse to place the window where you want.

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: Help ! Optimizer not working

Postby sptrader » 15 Jun 2015

Hello sptrader,

If "Format Objects" window becomes inactive when you select optimization method and click OK then most likely the optimization window opens outside of your screens.
Here is how to bring it back to your screen:
Use ALT + TAB to switch to MultiCharts;
Press ALT + SPACE to bring up the window menu;
Press M to select the "Move" menu choice;
Press one of the arrow keys on your keyboard to initiate the movement;
Use the mouse to place the window where you want.
*******************************************************************
** I tried that, but it only moved the "format Objects" window, not the optimization window.
Another "clue" is when I click "status" off and on the signals disappear from the chart, yet the signal shows "on"'.. (everytime I restart MC, the signals will come on the chart initially, then status off and on will turn them off permanently, until another re-start)...

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Help ! Optimizer not working

Postby Henry MultiСharts » 15 Jun 2015

sptrader,

Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely.
We will do our best to help you.

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: Help ! Optimizer not working  [SOLVED]

Postby sptrader » 17 Jun 2015

MC support solved the problem, it was a. .dll. Issue .
Great job Alex and staff... !

AlexKendo
Posts: 20
Joined: 12 Sep 2012

Re: Help ! Optimizer not working

Postby AlexKendo » 22 Jun 2015

I have the exact same problem for MC 9 under Windows 8. It does not work optimization. Can I get a decision .dll. Thank you.

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: Help ! Optimizer not working

Postby sptrader » 22 Jun 2015

I have the exact same problem for MC 9 under Windows 8. It does not work optimization. Can I get a decision .dll. Thank you.
*
*******************************************

I think the problem with mine was that a .dll wasn't registered during the installation ..
Contact online support, they can check for it quickly..

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Help ! Optimizer not working

Postby Henry MultiСharts » 23 Jun 2015

The reason of the issue was that the jscript.dll was not registered in the system. This can happen if one of the applications unregistered this dll upon installation. It is not a MultiCharts issue.
In 64 bit Windows the library resides in two folders: system32 and SysWOW64. You can try registering it yourself and then running MultiCharts or come to our live chat for assistance.

AlexKendo
Posts: 20
Joined: 12 Sep 2012

Re: Help ! Optimizer not working

Postby AlexKendo » 23 Jun 2015

Henry!
I wrote a letter to you with a problem in the P.M.. Please take a look.


Return to “MultiCharts”