FTMIB CUSTOM FUTURE

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houss75
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FTMIB CUSTOM FUTURE

Postby houss75 » 14 Aug 2015

Hello,

I have an error message and rejected order when I try to turn on the "automate order execution" to let my system trade on real FTMIB custom future (italian future) I constructed.
I have the following error message:"The price does not conform to the minimum price variation for this contract".
I configured the symbol mapping and everything seems ok.
I don't know what's happen because I trade other symbols witch are custom futures and it works great!!

Rgds,

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Henry MultiСharts
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Re: FTMIB CUSTOM FUTURE

Postby Henry MultiСharts » 14 Aug 2015

Hello houss75,

This message means that your broker symbol's Price Scale and Min Movement settings are incorrect.
You need to re-add the broker instrument using the Data Vendor Supplied List.
Then disconnect the broker profile and open the Symbol Mapping window.
Delete all lines where this particular symbol is used.
Configure the symbol mapping for this instrument anew.

houss75
Posts: 50
Joined: 09 Feb 2014
Been thanked: 1 time

Re: FTMIB CUSTOM FUTURE

Postby houss75 » 14 Sep 2015

Hello houss75,

This message means that your broker symbol's Price Scale and Min Movement settings are incorrect.
You need to re-add the broker instrument using the Data Vendor Supplied List.
Then disconnect the broker profile and open the Symbol Mapping window.
Delete all lines where this particular symbol is used.
Configure the symbol mapping for this instrument anew.


Hello Henry,

It's ok for the FTMIB but I still have the same problem on the FCE (CAC40 future) with the following message error:
"The price does not conform to the minimum price variation for this contract"
Every think works correctly on the monthly basis contract but the problem appear only with the custom future.
Please let me know if it is possible that someone help me on that?
Thanks.

Rgds,

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Henry MultiСharts
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Re: FTMIB CUSTOM FUTURE

Postby Henry MultiСharts » 22 Sep 2015

Hello houss75,

Please follow the step by step instructions at this page to fix the issue:
https://www.multicharts.com/trading-sof ... s_Contract

houss75
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Re: FTMIB CUSTOM FUTURE

Postby houss75 » 05 Nov 2015

Hello houss75,

Please follow the step by step instructions at this page to fix the issue:
https://www.multicharts.com/trading-soft ... s_Contract


Hello Henry

I didn't find the solution. So is it possible to help me to fix it on the live chat?

Thanks

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Henry MultiСharts
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Re: FTMIB CUSTOM FUTURE

Postby Henry MultiСharts » 10 Nov 2015

Hello Henry

I didn't find the solution. So is it possible to help me to fix it on the live chat?

Thanks
Hello houss75,

Sure. Please come to our live chat Monday-Friday 6:30 am - 1 pm EST.
We will do our best to help you.


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