"impossible to connect to CQG trading system"

After updating the the 9.1 release, I am getting the error:

"impossible to connect to CQG trading system"

The login user/pass combo is verified correct.

Version 9.0 works fine.

I am having same problem.

I fixed it,
Bill I first went in to broker profile the connection was reset to sim, set to live...

that connected but no data fill on charts DOM.

then I went into quote manager tools ; data source ; clicked on CQG ; then settings and same thing change to live and it all back filled from there.

After updating the the 9.1 release, I am getting the error:

"impossible to connect to CQG trading system"

The login user/pass combo is verified correct.

Version 9.0 works fine.

Hello BillM,

Since MultiCharts 9.1 beta 1 CQG connection works via WebApi.
Old demo accounts created for COM API (which was used previously) will not work.
You need to contact your broker and request a new WebApi demo account.

Live accounts should work OK without any additional adjustments from broker end.
As for the Multicharts configuration – you need to change the default demo server to the live one (wss://api.cqg.com:443).
You need to do that for both broker profile (MultiCharts->File->Broker Profiles->Manage->CQG->Edit) and data feed (QuoteManger->Tools->DataSources->CQG->Settings).

For the CQG demo account I can't change the demo server (with
QuoteManger->Tools->DataSources->CQG->Settings) to
wss://api.cqg.com:443, because the field is greyed out with the
contents wss://demoapi.cqg.com:443.

Repairing doesn't help. Any idea/solution?

For the CQG demo account I can't change the demo server (with
QuoteManger->Tools->DataSources->CQG->Settings) to
wss://api.cqg.com:443, because the field is greyed out with the
contents wss://demoapi.cqg.com:443.

Repairing doesn't help. Any idea/solution?

Hello Fredi,

Make sure you are running the latest version of MultiCharts and select Sim in the Server selector.

Hello Henry, all conditions are fulfilled.

Hello Henry, all conditions are fulfilled.

Hello Fredi,

If you still have the issue-please come to our live chat Monday-Friday 6:30 am - 1 pm EST. To do that click on Live Chat icon at the top of our web page https://www.multicharts.com/
We will do our best to help you.