CQG data gap:Cocoa

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monexx
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Gap in CQG data

Postby monexx » 26 Nov 2015

Hello,
Gaps in data again. Source: CQG.
Does anyone have this problem too?

Attached screenshot:
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gap in cqg data.jpg
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TJ
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Re: Gap in CQG data

Postby TJ » 26 Nov 2015

Hello,
Gaps in data again. Source: CQG.
Does anyone have this problem too?

Attached screenshot:
Please always state the version of MultiCharts and broker software you are using.

monexx
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Re: Gap in CQG data

Postby monexx » 26 Nov 2015

Hello,
Gaps in data again. Source: CQG.
Does anyone have this problem too?

Attached screenshot:
Please always state the version of MultiCharts and broker software you are using.

MC 9.1 release2, live account :cqg ,data source :cqg

Gaps: Euro fx , Crude oil

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TJ
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Re: Gap in CQG data

Postby TJ » 26 Nov 2015

Give this a try and see if it works. If not, you have to contact Tech Support tomorrow because they are closed today.

viewtopic.php?f=1&t=48989&start=0&hilit ... ow#p117620

monexx
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Re: Gap in CQG data

Postby monexx » 27 Nov 2015

Give this a try and see if it works. If not, you have to contact Tech Support tomorrow because they are closed today.

viewtopic.php?f=1&t=48989&start=0&hilit ... ow#p117620

I had the external data is already off.
I tried to turn on the external data. Then I turned off their back and then it fixed. Of course, I always restart the MC.
Thank you for your advice.

monexx
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CQG data gap:Cocoa

Postby monexx » 27 Nov 2015

Hello,
Again big gap in CQG data,instrument:Cocoa.

I use MC9.1 release2

A very common problem with CQG data.

Attached screenshot:
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Cocoa data gap.jpg
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monexx
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Re: CQG data gap:Cocoa ,,,Common problems with CQG data.

Postby monexx » 30 Nov 2015

Hello,

Common problems with CQG data.(MC9,1 release2)

On COCOA volume profile is missing for several days.

Attached screenshot:
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COCOA missing volume profile.jpg
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monexx
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Re: CQG data gap:Cocoa ,,,Common problems with CQG data.

Postby monexx » 02 Dec 2015

Hello,

Common problems with CQG data.(MC9,1 release2)

On COCOA volume profile is missing for several days.

Attached screenshot:
Hello, cocoa is still the same.
It is possible that it will be fixed?

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Henry MultiСharts
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Re: CQG data gap:Cocoa ,,,Common problems with CQG data.

Postby Henry MultiСharts » 16 Dec 2015

Hello,

Common problems with CQG data.(MC9,1 release2)

On COCOA volume profile is missing for several days.

Attached screenshot:
Hello, cocoa is still the same.
It is possible that it will be fixed?
Hello monexx,

We have checked this time period on our end and the data for it is ok (external historical data disabled).

monexx
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Re: CQG data gap:Cocoa ,,,Common problems with CQG data.

Postby monexx » 16 Dec 2015

Hello,

Common problems with CQG data.(MC9,1 release2)

On COCOA volume profile is missing for several days.

Attached screenshot:
Hello, cocoa is still the same.
It is possible that it will be fixed?
Hello monexx,

We have checked this time period on our end and the data for it is ok (external historical data disabled).
Hello Henry,
I did reload all data. I also have external historical data disabled.
Still is a problem with data of cocoa. Adjusting the volume profile for every week.

Attached screenshort:
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Cocoa .jpg
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Henry MultiСharts
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Re: CQG data gap:Cocoa ,,,Common problems with CQG data.

Postby Henry MultiСharts » 17 Dec 2015

Hello Henry,
I did reload all data. I also have external historical data disabled.
Still is a problem with data of cocoa. Adjusting the volume profile for every week.

Attached screenshort:
Hello monexx,

In order to reload the Volume Profile you need to reload a tick chart for this instrument.


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