Latest IB TWS software Updater  [SOLVED]

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wzero
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Latest IB TWS software Updater  [SOLVED]

Postby wzero » 14 Dec 2015

IB released its "new style" standalone TWS software, with this TWS installed Multicharts.Net always popup warning message "Interactive Brokers Client software is not installed or incompatible. Please install latest version of client software"... I can not download old version TWS software from IB web site now, so where can I get an compatible TWS software?

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Re: Compatible IB TWS software..

Postby sptrader » 14 Dec 2015

I found it's best to save the older TWS versions just for this reason. I currently use TWS from August..you might be able to find it on the web. I use build 952.1a ..

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Re: Compatible IB TWS software..

Postby wzero » 15 Dec 2015

The new standalone TWS installer, which don't need install Java runtime, I downloaded the latest and stable version, all have the compatible warning popup.

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Henry MultiСharts
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Re: Compatible IB TWS software..

Postby Henry MultiСharts » 17 Dec 2015

Moderator's Note: this Updater is for MultiCharts 9.1 Release 2 ONLY
Builds 12410/12411 or subsequent do not require this updater.


Hi,

Please download the file corresponding to your version of MultiCharts (with PowerLanguage) and unzip it to your PC.
Then follow the installation guide:
https://www.multicharts.com/trading-soft ... an_Updater
Once that is done you will be able to connect to the latest versions of IB TWS.
This improvement will be included in the next version of MutliCharts.
Attachments
MC_IB_91.zip
for 32 bit MultiCharts
(971.2 KiB) Downloaded 373 times
MC_IB_91x64.zip
for 64 bit MultiCharts
(1.23 MiB) Downloaded 692 times

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Re: Compatible IB TWS software..

Postby wzero » 17 Dec 2015

Hi Henry, I posted wrong forum. My product is Multicharts.NET, this update does not update MC.NET. Can you please post a MC.NET update?

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Re: Compatible IB TWS software..

Postby Henry MultiСharts » 17 Dec 2015

Attached are the updaters for MultiCharts .NET.
Attachments
MCNET_IB_91.zip
for 32 bit MultiCharts .NET
(971.91 KiB) Downloaded 251 times
MCNET_IB_91x64.zip
for 64 bit MultiCharts .NET
(1.35 MiB) Downloaded 356 times

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Re: Compatible IB TWS software..

Postby wzero » 17 Dec 2015

This update worked perfectly. There is no compatible warning popup now. Thanks a lot!

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Re: Compatible IB TWS software..

Postby hughesfleming » 17 Dec 2015

This is great, thanks very much!!!

Alex

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Re: Compatible IB TWS software..

Postby mickatrade » 17 Dec 2015

Thank you guys !!!

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Re: Compatible IB TWS software..

Postby jhall65 » 17 Dec 2015

This solution did not work for me. The updater said the process was "Done". I also tried manually replacing the .dll file with the new one.

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Re: Compatible IB TWS software..

Postby jhall65 » 17 Dec 2015

This did not work on my machine. The updater said "Done", but I still get the same compatibility message...

Any ideas?

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Re: Compatible IB TWS software..

Postby Henry MultiСharts » 18 Dec 2015

jhall65 wrote:This did not work on my machine. The updater said "Done", but I still get the same compatibility message...

Any ideas?
Hello jhall65,

Are you running a web based version of TWS? If yes then go to QuoteManager->Tools->Data sources->IB->Settings->Click on reset button. Then click Ok.
Then again go to QuoteManager->Tools->Data sources->IB->Settings and select "I use web based TWS".

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Re: Compatible IB TWS software..

Postby Henry MultiСharts » 28 Dec 2015

The updaters in my posts above have been replaced with the ones that have the IB Gateway support added.

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Re: Compatible IB TWS software..

Postby sptrader » 28 Dec 2015

jhall65 wrote:This did not work on my machine. The updater said "Done", but I still get the same compatibility message...

Any ideas?

****************************************************************
* Make sure that you install the proper update, 32bit or 64bit for your version of MC.

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Re: Compatible IB TWS software..

Postby janus » 07 Jan 2016

I've noticed that the new TWS software automatically updates itself. I haven't checked but I presume one could go back to the previous release if necessary. I can see a potential issue where something is broken and MC won't work with it properly after an update, unless this can never happen because IB have done something different with their new software.

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Re: Compatible IB TWS software..

Postby sptrader » 07 Jan 2016

janus wrote:I've noticed that the new TWS software automatically updates itself. I haven't checked but I presume one could go back to the previous release if necessary. I can see a potential issue where something is broken and MC won't work with it properly after an update, unless this can never happen because IB have done something different with their new software.

***********************************************************************
I've noticed the auto updates as well.. Just in case of a "bad" update, I keep older, stable versions that I can re-install if necessary..
The "previous version" and "Gateway" versions are also available in the IB folder(under Applications) installed on your PC.
Last edited by sptrader on 07 Jan 2016, edited 1 time in total.

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Re: Compatible IB TWS software..

Postby janus » 07 Jan 2016

OK, I'll do that. Thanks.

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Re: Compatible IB TWS software..

Postby janus » 07 Jan 2016

I've noticed on the TWS download site there are two versions. One is the auto-update version and the other does not auto update. The latter is called the "offline TWS". The description says:

The offline installer contains everything needed to install and run the selected TWS version. The Offline installation will not update automatically. If a new version of TWS is published, you will need to manually download and install the Offline program again. If you prefer to have TWS auto-update, install one of the updating versions above.

So effectively there are three options. One, run the old Java version. Two, run the standalone auto-update version. Three, run the standalone and offline version. What I'll do is run the second one and if I encounter any issues I will then run the third one. Each time the second one updates and still works, I will update the third one manually to keep things up-to-date. I will keep the older installation files for option three just in case.

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Re: Compatible IB TWS software..

Postby Automeq » 23 Jan 2016

I'm having trouble to install the update in one of my PCs.

In the laptop I have
- Windows 7 32 bits
- TWS 32 bits
- TWS API 32 bits
- MC 32 bits
In the laptop everything went OK.

In the desktop I have
- Windows 7 64 bits
- TWS 32 bits (I tried to install 64b but then I get a DLL error because of API - API only works with 32b so I need to have TWS 32 bits version)
- TWS API 32 bits
- MC 64 bits

When I run the updater in desktop I get this mesage:
Product: MultiCharts
Path:
ERROR: '' doesn't exists.
Product probably is not installed.
Image:
WARNING: Image file doesn't exists
Version:

Action: Interactive Brokers Datafeed update
File: tsIBDataFeed.dll, Copy: yes, Reg: yes, RegAsm: no, Run: no, OSArch: X64
copy to:
ERROR: Unable to copy file
DONE


Is this because I have 32b version of TWS and 64b in Multicharts ?

If that is the case, any way of downgrading MC from 64 to 32 without loosing the settings, databases, workspaces, etc. ?
Last edited by Automeq on 23 Jan 2016, edited 1 time in total.

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Re: Compatible IB TWS software..

Postby TJ » 23 Jan 2016

Automeq wrote:::
When I run the updater I get this mesage:
::



Which computer did you run this updater?

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Re: Compatible IB TWS software..

Postby Automeq » 23 Jan 2016

Ah, sorry. In the desktop is where I'm getting the error. I'm going to edit the post.

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Re: Compatible IB TWS software..

Postby Henry MultiСharts » 25 Jan 2016

Automeq wrote:I'm having trouble to install the update in one of my PCs.

In the laptop I have
- Windows 7 32 bits
- TWS 32 bits
- TWS API 32 bits
- MC 32 bits
In the laptop everything went OK.

In the desktop I have
- Windows 7 64 bits
- TWS 32 bits (I tried to install 64b but then I get a DLL error because of API - API only works with 32b so I need to have TWS 32 bits version)
- TWS API 32 bits
- MC 64 bits

When I run the updater in desktop I get this mesage:
Product: MultiCharts
Path:
ERROR: '' doesn't exists.
Product probably is not installed.
Image:
WARNING: Image file doesn't exists
Version:

Action: Interactive Brokers Datafeed update
File: tsIBDataFeed.dll, Copy: yes, Reg: yes, RegAsm: no, Run: no, OSArch: X64
copy to:
ERROR: Unable to copy file
DONE


Is this because I have 32b version of TWS and 64b in Multicharts ?

If that is the case, any way of downgrading MC from 64 to 32 without loosing the settings, databases, workspaces, etc. ?
Hello Automeq,

You need to run the updater for 64 bit MultiCharts on your desktop.
Please see my post above for the proper file MC_IB_91x64.zip [1.23 MiB]

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Re: Compatible IB TWS software..

Postby Automeq » 25 Jan 2016

Ouch, you're right Henry. I run the wrong updater.~
Sorry for the confusion.

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Re: Compatible IB TWS software..

Postby 4trading » 25 Jan 2016

Something got messed up in my main trading PC and I had to re-install MC and TWS.

I have the correct settings in the TWS API. TWS runs fine.

Windows 7 (64-bit)
MultiCharts64 Version 9.1 Release (Build 12010) (EL version, not .NET)
Java 64-bit was installed with the latest 64-bit edition today.
Error message when I attempt to add a symbol from IB with QuoteManager:
Image

TWS build: Build 954.2q, Jan 8, 2016 10:06:14 AM
Jolt Build 1.4.3, Oct 13, 2015 09:19:42 AM
Nia Build 2.6.1, Oct 29, 2015 01:43:12 PM
ModelNav Build 1.4.3, Jul 28, 2015 02:33:29 PM
Riskfeed Build 2.10.1, Dec 22, 2015 09:52:43 AM
Java Version: 1.8.0_60, OS: Windows 7 (amd64, 6.1),
Memory: heap max 710Mb, current 281Mb

I already tried a Windows roll-back.

So what do I need to do to repair the problem?

P.S. I guess I'll try "Live Chat" in the morning. :)

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Re: Compatible IB TWS software..

Postby 4trading » 26 Jan 2016

OK, Alex sent an updater link to download which worked. First attempt at support and it was excellent.
Thanks.

When I noted the updater above, I just noticed the .NET version. Now I see Henry posted both updaters. My bad...

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Re: Latest IB TWS software Updater

Postby hendrix » 22 Feb 2016

Hello

After I have installed TWS, I set login and password and the server replies with this error message :

Image

What does it mean?

I have downloaded TWS from IB website (offline TWS, lastest version)
https://www.interactivebrokers.com/en/index.php?f=14099

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Re: Latest IB TWS software Updater

Postby TJ » 22 Feb 2016

hendrix wrote:Hello

After I have installed TWS, I set login and password and the server replies with this error message :

Image

What does it mean?

I have downloaded TWS from IB website (offline TWS, lastest version)
https://www.interactivebrokers.com/en/index.php?f=14099


You should remove all the old TWS, including the desktop shortcuts, then reinstall again.

The message says you are still opening the old version.

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Re: Latest IB TWS software Updater

Postby hendrix » 22 Feb 2016

hello TJ
I have uninstalled all the old versions but the problem persists

Image

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Re: Latest IB TWS software Updater

Postby TJ » 22 Feb 2016

hendrix wrote:hello TJ
I have uninstalled all the old versions but the problem persists


You will have to contact IB tech support to find out the reason.

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Re: Latest IB TWS software Updater

Postby Alex MultiCharts » 03 Mar 2016

hendrix wrote:I have uninstalled all the old versions but the problem persists


Please contact IB directly and ask them to resolve the issue with your Trader Workstation.
Once it is resolved, please update your MultiCharts version to the latest 9.1 Release to resolve the issue appeared after TWS major upgrade:
https://www.multicharts.com/trading-software-download/
https://www.multicharts.com/net/trading- ... -download/


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