Oanda: Missing daily bars on Gold, Platinum, Palladium  [SOLVED]

Hi all,

on Multicharts charts the commodities under subject are missing one or more of the latest daily bars. I tried to delete both data and cache from the symbols in Quotemanager but was unsuccessfull.
Any clue?
Thanks in advance

Hello Leo,

We were unable to replicate this behavior on our end. Please follow these instructions:
https://www.multicharts.com/trading-sof ... ultiCharts

Hello Leo,

We were unable to replicate this behavior on our end. Please follow these instructions:
https://www.multicharts.com/trading-sof ... ultiCharts

Thanks Henry,

I did follow that page but was unsuccesfull.
I just PARTIALLY solved the problem in this way:

1) I realized that on another PC on which I have MC installed, Oanda's platinum, gold and palladium charts are correct, i.e. no daily bars missing
2) I opened QM on this PC and exported ASCII data of all of the above instruments
3) Exported these data on the MC installation where I have the problem.


Doing this I solved temporarily the problem, however I noticed that in the days after I still had missing data and/or daily candles with different ranges respctful Oanda's chart.

Further, I don't quite understand why different MC installation behaves differently. Could I have a problem on the installation?
Thanks

Hello Leo,

You can do the Repair when you have a couple of spare minutes (go to Control Panel-> Programs and Features-> MC->double left click–>Next->Repair).
I would also recommend exporting the instruments with settings and data into a QMD file from a working PC and importing it into the PC with the issue:
https://www.multicharts.com/trading-sof ... rting_Data
https://www.multicharts.com/trading-sof ... rting_Data

Please also make sure the Windows date and time corresponds to current date and time for the selected time zone.