Todays Bars disappear using universal DDE

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smodato
Posts: 1
Joined: 15 Jul 2016

Todays Bars disappear using universal DDE

Postby smodato » 28 Jul 2016

Hello all,
I try to connect MT and MultiCharts via DDE.
I create a new Instrument CHFJPY , import the 1 Minute-bars from MT - no Problem.
Inspecting the bars in the QuoteManager Shows all bars for all days from 00:00 till 23:30 like expected. As soon as I create a new 1-minute-bar-Chart in MultiCharts todays bars from 00:00 until the actual time disappear. From then all newly beeing built bars are correct. The bars of yesterday and earlier days are complete. It's only TODAY from Midnight until start of the Chart where then bars disappear.

The only Workaround way to prevent this is as follows:
STOP DDE - MultiCharts must not collect CHFJPY
remove the Chart completely
remove the quotes in QuoteManager
Import historical data.
Open Chart in MultiCharts - Shows complete bars.
THEN open DDE-functionality in MT.
It's all fine.
... until I Close the Chart and reopen it ... again missing todays bars

See attached Picture. First Chart was opened like in the Workaround
Second Chart was opened ca 07:00 while DDE was already running - disappeared bars

Any Ideas ?

Thanks a lot
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Henry MultiСharts
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Re: Todays Bars disappear using universal DDE

Postby Henry MultiСharts » 29 Jul 2016

Hello smodato,

We are currently analyzing this case.

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Henry MultiСharts
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Re: Todays Bars disappear using universal DDE

Postby Henry MultiСharts » 05 Aug 2016

Hello smodato,

We were unable to replicate this behavior on our end.
Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate it remotely.
We will do our best to help you.


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