Install MC On New Machine  [SOLVED]

Questions about MultiCharts and user contributed studies.
tony
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Install MC On New Machine

Postby tony » 08 Oct 2016

I had a hard drive fail this week so have to reinstall MC after the repair. I own a lifetime license. When I start up MC I register my license info, but when I go to help => about it shows Licensed To: (Evaluation copy) therefore my signals which reference username are telling me the two don't match and turning off. Any idea how to have MC realize it's me, an owner of a license and NOT someone evaluating?

In other news, if anyone used image back up in Windows, I strongly suggest you look into other options. Fortunately I save my WS, etc elsewhere. Because after three days of trial I can't get the image to restore. Just an FYI.

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Re: Install MC On New Machine

Postby tony » 08 Oct 2016

This may be one of those posts where I answer my own questions. I found my SWREG receipt which had login credentials. When I enter those then go to home => about I see my license info. BUT my User ID is different. Is that a unique number that changes with new installs?

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Re: Install MC On New Machine

Postby tony » 08 Oct 2016

Looks like user id does change. Same IP address, same machine, just a new install with a different hard drive. My signals work fine when I update the user ID and the only constant throughout was user name never changed. So I'm up and running, but now curious, why does user ID change in this instance?

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Re: Install MC On New Machine

Postby tony » 08 Oct 2016

Another question if "anyone is listening."

In the databases directory (c:\programdata\TSsupport\multicharts64\databases) there are three files

FBportfolio.GDB, TScache.GDB and TSstorage.GDB.

Fortunately I backed up my data on an external drive and have a file TSstorage.GDB but I don't seem to see the other 2 in my back up. At least I haven't found them.

If I take my backed up TSstorage.GDB file and overwrite the current TSstorage.GDB (or rename that first and then paste it), is that all I need to do, to import my backed up data?

I'm not sure what those other two files are and why I'm not finding them.


Thank You -

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arnie
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Re: Install MC On New Machine

Postby arnie » 09 Oct 2016

User ID is given to each computer automatically according to computer's hardware when you install MultiCharts
See more information here viewtopic.php?f=1&t=50049

After you’ve pasted the databases folder you need to run the DataUpdater.exe.
While all MultiCharts processes are closed right click on the MultiCharts shortcut –> Properties –> "Shortcut" tab –> select "open file location".
In the appeared window run the DataUpdater.exe.
Then run the QuoteManager.

See more information here https://www.multicharts.com/trading-sof ... _User_Data

There're a couple of files you need always back up. The entire Multicharts folder (C:\ProgramData\TS Support\MultiCharts64).You can opt out the InstallerCache and PaperTrading folders but the other 3 you should backup. Databases where all QM's data is, StudyServer is where all your studies in PLE are and TradingCenter where all your live trades are stored.

Regarding studies backup, I advise to always export your studies using PLE export tool because I had bad experiences with the StudyServer folder before.

Also, don't forget the folder where you save your workspaces.

There are another 2 folders you should backup, Hotkeys (C:\Users\yourname\AppData\Roaming\TS Support\MultiCharts64\HotKeys) and PLEditor (C:\Users\yourname\AppData\Roaming\TS Support\MultiCharts64\PLEditor.
Hotkeys store all your keyboard shortcuts and PLEditor stores all your custom folders in PLE

Having a backup software, you can schedule an automatic backup of all these files, for example, once a day, so you have always everything updated with the most recent changes.
I personally have my data automatically backed up once a day to two different locations, to an external drive (NAS) and to the cloud (OneDrive).

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Re: Install MC On New Machine  [SOLVED]

Postby tony » 09 Oct 2016

Arnie you rock! Thank you for taking the time to write the above.

Fortunately I was able to restore all my data following the steps you wrote. The procedure I had planned to use, restoring an image back up, was not as seamless as anticipated. But at least I have my data and a plan going forward.

I like your approach and will follow something similar going forward. Thanks again!


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