Cannot Restore MultiCharts  [SOLVED]

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shane1800
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Cannot Restore MultiCharts

Postby shane1800 » 27 Dec 2016

Hi,

I'm not able to boot my PC so I'm trying to copy the backed up MC files to a new computer in order to get all my symbol data and studies.

For some reason though I cannot find any of the important files listed in these instructions. There is no Database folder or X:\Program Files\TS Support\PLEditor\graph_backup.xml file that I can find.

https://www.multicharts.com/support/bas ... lticharts/

I'm in my C:\Program Files\TS Support\MultiCharts64 folder with all hidden files being shown.

Thank you for the help!

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TJ
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Re: Cannot Restore MultiCharts

Postby TJ » 27 Dec 2016

What is your OS
Which MC version?

shane1800
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Re: Cannot Restore MultiCharts

Postby shane1800 » 27 Dec 2016

Windows 8.1

MC 10.0 13557

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TJ
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Re: Cannot Restore MultiCharts

Postby TJ » 27 Dec 2016

Do you have:

C:\ProgramData\TS Support\

shane1800
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Re: Cannot Restore MultiCharts  [SOLVED]

Postby shane1800 » 28 Dec 2016

Ok it's in Program data whew! I've been backing up the wrong directory so this is good for me to find out. Thank you!


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