unwanted resizing of a rectangle

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giulio
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unwanted resizing of a rectangle

Postby giulio » 23 Jan 2017

I am experiencing the issue reported in the title of the discussion.
Let me cite an example: I draw a rectangle with a fixed length. If it is positioned in the present day of trading or in the previous ones there is no resize. If a part of the rectangle goes beyond the tomorrow trading day I get the resize.
It happens whether the rectangle is free to float or it is locked.
And as you can understand I really don't like what occurs.
I would like to know If it is a glitch or I am wrong.

Thanks in advance for the reply

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arnie
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Re: unwanted resizing of a rectangle

Postby arnie » 24 Jan 2017

You need to uncheck Anchor to Bars option in the rectangle properties window

giulio
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Re: unwanted resizing of a rectangle

Postby giulio » 30 Jan 2017

Thanks Arnie for the reply but the problem is still there...

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Angelina MultiСharts
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Re: unwanted resizing of a rectangle

Postby Angelina MultiСharts » 31 Jan 2017

Hello giulio,

"Anchor to Bars" option should've worked in this case.
Please sens us your workspace along with two screenshots illustrating this situation to support@multicharts.com. We will research it on our end.

giulio
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Re: unwanted resizing of a rectangle

Postby giulio » 01 Feb 2017

Hello giulio,

"Anchor to Bars" option should've worked in this case.
Please sens us your workspace along with two screenshots illustrating this situation to support@multicharts.com. We will research it on our end.
Hello Angelina,

I have to clarify the previous example.
Let me take the chart of a security X that trades from 9:00 to 17:30.
At a time before 9:00, e. g. 8:30, I draw a rectangle that starts in the previous trading day and ends in that is going to start.
Until 8:59 there is no resizing; when the first bar occurs in the chart there is the cut and the rectangle now ends at the end of the prevous trading day.

So I think is something linked to the end/start of the trading days and when a new day starts there is a sort of "reboot".

In the following days I will try to make a video about this.

Regards

giulio
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Re: unwanted resizing of a rectangle

Postby giulio » 26 Apr 2017

The problem is still there even after the last update.

I am not able to provide a video to show you this glitch because it occurs randomly.
I repeat what happens:
- at the end of a day, let me say T, I draw some rectangles in some workspaces; the rectangles have the "property" to be part in T and part in T+1, the next trading day;
- after the first bar of T+1 is built, a resize of the rectangle can happen. Pay your attention on can, becuase the resizing can occur on workspace X but cannot happen in workspace Y although X and Y have rectangles with the same "property".
- the box "Anchor to Bars" can be checked or not; the result is the same.

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TJ
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Re: unwanted resizing of a rectangle

Postby TJ » 26 Apr 2017

What is your chart resolution?

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TJ
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Re: unwanted resizing of a rectangle

Postby TJ » 26 Apr 2017

Right click on chart,
Go to Format Window
Under X-Time Scale tab
Setting Chart Shift
Select Bars instead of %

giulio
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Re: unwanted resizing of a rectangle

Postby giulio » 27 Apr 2017

Right click on chart,
Go to Format Window
Under X-Time Scale tab
Setting Chart Shift
Select Bars instead of %
First of all thanks for your reply.
But this solution has no effect.
The glitch occurred in one of the six workspaces where I tried

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Kristina MultiCharts
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Re: unwanted resizing of a rectangle

Postby Kristina MultiCharts » 01 May 2017

Hello giulio,

Will you be able to demonstrate the case via remote connection? If so, please contact us in Live Chat within working hours (Mon - Fri 6:30 AM - 1 PM EST).

giulio
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Re: unwanted resizing of a rectangle

Postby giulio » 03 May 2017

Hello giulio,

Will you be able to demonstrate the case via remote connection? If so, please contact us in Live Chat within working hours (Mon - Fri 6:30 AM - 1 PM EST).
Nope
I suggest an easier way:
- take your personal software for the testing;
- draw some rectangles in a few workspaces;
- wait one or two trading sessions to see what happens.

Regards

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Kristina MultiCharts
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Re: unwanted resizing of a rectangle

Postby Kristina MultiCharts » 03 May 2017

Hello giulio,

Thanks for providing the steps to replicate the issue, I have forwarded them to our engineers. Please clarify 2 more things:
1. What is your chart resolution?
2. How far into the future do you draw the rectangle: to the maximum or only couple of bars forward? If possible please attach a screenshot of your chart.


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