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Henry MultiСharts
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Postby Henry MultiСharts » 17 Feb 2017

Dear users,

In order to get historical data from CQG now you need to select WebAPI historical servers in the data feed settings. In QuoteManager window go to Tools -> Data Sources -> CQG -> Settings -> enable the option “External Historical Data” or simply update to MultiCharts 10.0 Release 3 builds 14186/14188 (or a newer version) which is using WebAPI historical servers be default.

Then close the QuoteManager and MultiCharts and make sure that no processes with MultiCharts in Description remained in Task Manager -> Processes (Win7) or Details (Win8 or higher) tab: ... _Processes

After that is done, please start MultiCharts. In order to request the data for the missing data periods that is required to reload the chart, in MC go to View -> Reload.

Note that on those CQG WebAPI historical servers there might be less historical data for some symbols, only real-time data for some symbols, as well as more data for some instruments. In case you need more historical data for the symbols you are using or the gaps are not filled in (and it means that the data is not available on CQG servers, or you are not subscribed for it), please contact your broker in regards to that.

CQG COM API historical data servers (“External Historical Data” disabled) are currently not collecting any realtime data and in future only the WebAPI historical servers might be used.

MultiCharts .NET Special Edition users should contact AMP Futures directly for receiving the new builds with the WebAPI historical servers support.

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