Cannot Connect to CQG Datafeed Today  [SOLVED]

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eegroup
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Cannot Connect to CQG Datafeed Today

Postby eegroup » 18 Mar 2017

We cannot connect to the CQG data feed today. This issue occurs with four different sets of CQG account credentials from two different brokers. And we are using Henry's required CQG WebAPI connection.

The Quote Manager reports: REMOTING APPLICATION CLOSED, Lost Connection to Data Network.

Anyone else having any issues with connecting to the CQG data servers today?

Thanks!

eegroup
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Re: Cannot Connect to CQG Datafeed Today  [SOLVED]

Postby eegroup » 18 Mar 2017

The CQG data issue was resolved at 11:55 ET AM today. Everything is working as expected now.

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Angelina MultiСharts
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Re: Cannot Connect to CQG Datafeed Today

Postby Angelina MultiСharts » 20 Mar 2017

Hello eegroup,

It was related to CQG infrastructure upgrade:
"CQG is is conducting an upgrade to our Trading Infrastructure (Gateway) this weekend 03/17/2017. Work will begin at 1400 CDT Friday and will conclude prior to market opening 1400 CDT Sunday."

eegroup
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Re: Cannot Connect to CQG Datafeed Today

Postby eegroup » 20 Mar 2017

Hi Angelina,

Thank you for your response. Obviously, MultiCharts was informed of the maintenance that CQG was doing last weekend. What changes has MultiCharts put in place now, after last weekend, to notify your USERS that you were informed of the maintenance that would be conducted on the CQG data servers, so we do not have to always be left in the dark? A little communication goes a long way.

Thank you!


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