Scanner data issues

Using the same scanner set for each data source
Using the same instrument
Using 1 point bars
With data being stored on MC

---------------------- I am not getting all the data to make calculations for the entire day

Using Interactive brokers data-
The scanner will not count all the bars in a day even though data was running all day (get a count of 123)
A chart window will count 609 bars for the day

Using TS data-
The scanner will not count any bars in a day even though data was running all day
A chart window will count 1411 bars for the day

Guessing there are compression issues? Setting problem? Are there better data sources?
Thanks

IB data are compressed to approx 250~300 milliseconds. Please see IB website for detail.

Still, the charts count the days bars, although with different amounts of data from the two sources.
Suppose there is history to build charts and there is a test to find the start of the day that the scanner cannot.
Maybe I could try storing the data in the study.

Still, the charts count the days bars, although with different amounts of data from the two sources.
Suppose there is history to build charts and there is a test to find the start of the day that the scanner cannot.
Maybe I could try storing the data in the study.

Have you read the explanation about highs and lows?