Quote Manage After Upgrade  [SOLVED]

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shadrock55
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Quote Manage After Upgrade

Postby shadrock55 » 25 Apr 2017

I just upgraded to MultiCharts64 Version 10.0 Release (Build 14188) after not using MC for a year or so. After the update, the quote manager window will not display. I see the icon show up on the toolbar, but the screen never maximizes. Is this a known bug with a fix?

I have restarted the computer, so everything should have been reset.

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TJ
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Re: Quote Manage After Upgrade

Postby TJ » 25 Apr 2017

I just upgraded to MultiCharts64 Version 10.0 Release (Build 14188) after not using MC for a year or so. After the update, the quote manager window will not display. I see the icon show up on the toolbar, but the screen never maximizes. Is this a known bug with a fix?

I have restarted the computer, so everything should have been reset.

Are you using a notebook computer?

What is your Windows OS version?

shadrock55
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Re: Quote Manage After Upgrade

Postby shadrock55 » 25 Apr 2017

Desktop, Windows 10

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Re: Quote Manage After Upgrade

Postby TJ » 25 Apr 2017

Do you use multiple monitors?

shadrock55
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Re: Quote Manage After Upgrade

Postby shadrock55 » 25 Apr 2017

Yes, I only have two.

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TJ
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Re: Quote Manage After Upgrade

Postby TJ » 25 Apr 2017

Your QM is hidden in the "other" monitor.

Right click on the task bar,

select to cascade the windows.

shadrock55
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Re: Quote Manage After Upgrade  [SOLVED]

Postby shadrock55 » 26 Apr 2017

Talked to support. Here was the solution:

1. Please close QuoteManager
2. Go to Windows Start button and launch regedit.exe
3. Please go to this path : HKEY_CURRENT_USER\Software\TS Support\MultiCharts64\QuoteManager\
in the registry tree please make a right click on the Position folder and click Delete
4. Restart QuoteManager


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