hello to all, i imported the data imported from other pc but i was invalid from invalid date. I attach pc settings and error message
thanks
Problem Import data Quotemanager
Problem Import data Quotemanager
- Attachments
-
- invalid data.JPG
- (33.07 KiB) Downloaded 1172 times
-
- pc download.png
- (25.87 KiB) Downloaded 1172 times
-
- pc casa.png
- (94.91 KiB) Downloaded 1172 times
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
Re: Problem Import data Quotemanager
Please open your data file with your notepad program and take a screenshot.
Re: Problem Import data Quotemanager
here are the pictures thanks
- Attachments
-
- notepad1.JPG
- (876.87 KiB) Downloaded 1162 times
-
- notepad2.JPG
- (655.76 KiB) Downloaded 1162 times
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
Re: Problem Import data Quotemanager
I currently use MC11, export data from the quotemanager, I export all or instrument and the result is always the same. with mc 10 all worked well. Should I make a downgrade? Corrupt data are in the quotemanager - if so are problems two months of smoke data
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
Re: Problem Import data Quotemanager
OK. I misunderstood you. I thought you were importing an ASCII data file.
You are using MC11. It has built-in Backup and Restore function.
Please read the following links for instruction.
https://www.multicharts.com/trading-sof ... pplication
https://www.multicharts.com/trading-sof ... pplication
You are using MC11. It has built-in Backup and Restore function.
Please read the following links for instruction.
https://www.multicharts.com/trading-sof ... pplication
https://www.multicharts.com/trading-sof ... pplication
Re: Problem Import data Quotemanager
Good evening, but in a week none of MC had time to see this error message that I think might potentially affect all MC users, and meanwhile I can not transfer data from one PC to another using export instruments, what do I do handle each title ?? thank you !
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
Re: Problem Import data Quotemanager
fibdax: Please use LiveChat to contact techsupport. They can connect to your computer to sort thing out.
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2222 times
Re: Problem Import data Quotemanager
No. I have not tried.mc turns on a cloud can you do the same?tks
- Anna MultiCharts
- Posts: 560
- Joined: 14 Jul 2017
- Has thanked: 42 times
- Been thanked: 141 times
Re: Problem Import data Quotemanager
Hello, Fidbax!
Unfortunately this issue is not reproduced on our end. Please, specify the current version and the Build number of MultiCharts you’re using (Help -> About MultiCharts) and send us your Databases folder which can be found down here: C:\ProgramData\TS Support\MultiCharts64\Databases to support@multicharts.com so that our engineers could analyze it.
Unfortunately this issue is not reproduced on our end. Please, specify the current version and the Build number of MultiCharts you’re using (Help -> About MultiCharts) and send us your Databases folder which can be found down here: C:\ProgramData\TS Support\MultiCharts64\Databases to support@multicharts.com so that our engineers could analyze it.