Kagi charts problem  [SOLVED]

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FXXX
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Kagi charts problem

Postby FXXX » 08 Sep 2017

Hi, there seems to be a problem with Kagi Charts - often they seem to lose the live data and the chart stops updating....
I have to reload and then everything is back to normal for a while ....and then again it stops updating.
I use FX data, and the feed is connected and working ok as other charts are just fine.
Sometimes live DDE data seem to work and update the chart properly, but often it will not....
I just cant see the problem - data feeds are working and connected, other charts are working just fine, just the kagi chart isn't...
see attached :
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FXXX
Posts: 14
Joined: 26 Feb 2007
Been thanked: 3 times

Re: Kagi charts problem  [SOLVED]

Postby FXXX » 08 Sep 2017

Strangely enough, I think I found what the problem is - if "break on session" is NOT checked everything is fine.
If checked - the problem is there.

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Anna MultiCharts
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Re: Kagi charts problem

Postby Anna MultiCharts » 15 Sep 2017

Hello, FXXX!

Please, specify the current version and the Build number of your MultiCharts (Help -> About MultiCharts) and provide the following info about the issue:
1) how exactly the issue looks like: do the charts stop updating or they don’t start updating after a new session’s beginning?
2) how often is the issue reproduced?


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