@FDXM lost in IB

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Smoky
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@FDXM lost in IB

Postby Smoky » 12 Sep 2017

this morning, impossible to have @FDXM and @FDAX continious contrats from IB ....

IB support told me MC loose mapping ?

but quotemanger can't found @FDXM in contrat list to add it on new PC ....

[LOG]
[09/12/2017 09:37:28] No security definition has been found: Symbol= @FDAX;Bid;DTB;FUT;EUR;

support told me, to replace ";FUT; " by ";CONTFUT; " but i can't do this .....

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Kristina MultiCharts
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Re: @FDXM lost in IB

Postby Kristina MultiCharts » 12 Sep 2017

Hi,

We will look into the case and as soon as I have some updates from the engineers I'll let you know.

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Smoky
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Re: @FDXM lost in IB

Postby Smoky » 12 Sep 2017

@FDXM and @FDAX ... Many thanks Christina !

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Smoky
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Re: @FDXM lost in IB

Postby Smoky » 15 Sep 2017

Better today !

we can see continious contrat in data selection on quotemanager ...

Image


but quotemanager can get data from @FDAX not from @FDXM ...

Image


@FDXM connected but no datas collected !

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Kristina MultiCharts
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Re: @FDXM lost in IB

Postby Kristina MultiCharts » 15 Sep 2017

Hi,

IB has confirmed that they resolved the issue with adding continuous contracts through API and that is why you are now able to add them through lookup in MultiCharts. Although they are still working on a case with sending historical data for continuous contracts, so until they resolve it you may see issues with historical data for contunious contracts. I'll let you know as soon as I have more information from IB on this case.

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Smoky
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Re: @FDXM lost in IB

Postby Smoky » 15 Sep 2017

great !


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