"Order ___ that needs to be cancelled is not found"

Questions about MultiCharts and user contributed studies.
User avatar
pcrespo
Posts: 49
Joined: 07 Feb 2015
Has thanked: 7 times
Been thanked: 4 times

"Order ___ that needs to be cancelled is not found"

Postby pcrespo » 31 Oct 2017

I'm paper-trading and this warning has been flooding my MC log for weeks, at all hours. Is there any way to get rid of it or tell MC to stop trying to cancel the non-existent order? What even causes it? I use Interactive Brokers and the latest version of MC and the IB API. When I open Trader Workstation, I don't see any orders in need of cancellation. The trading itself has been going smoothly, so it seems I can ignore the warning, but it's quite the spammer nonetheless.

User avatar
Anna MultiCharts
Posts: 560
Joined: 14 Jul 2017
Has thanked: 42 times
Been thanked: 140 times

Re: "Order ___ that needs to be cancelled is not found"

Postby Anna MultiCharts » 06 Nov 2017

Hello, pcrespo!

Please, send us the Logs (Help -> Feedback) so that our engineers could investigate this issue on our end.


Return to “MultiCharts”