Fail to connect OANDA

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Fail to connect OANDA

Postby Umb » 06 Jul 2018


I update my MC version from 9 to 11 and now I can't connect to OANDA

When I try to connect MC show me this message
(19.1 KiB) Downloaded 331 times
The panel where I put my login data to connect OANDA server doesn't appear any more

Any suggestions?

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Anna MultiCharts
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Re: Fail to connect OANDA

Postby Anna MultiCharts » 09 Jul 2018

Hello, Umb!

If you have any antiviruses/firewalls running please disable them completely and run the repair of MultiCharts: Control panel -> Programs and Features -> find MultiCharts and click on it -> Uninstall/Change -> Next -> Repair
If this helps, introduce all MultiCharts processes and installation folder to the white list of your antivirus/firewall: ... _Processes
If this doesn’t help, please come to our Live Chat that is accessible from our web site (at the top of the page) to demonstrate this issue remotely. We'll be expecting you Mon-Fri from 6:30 AM to 12:00 PM EST (11:30 AM to 5:00 PM GMT). We'll do our best to help you.

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