Gaps in Data for CQG  [SOLVED]

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Stormy
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Gaps in Data for CQG

Postby Stormy » 30 Dec 2019

Hello,

I changed the time frame on my charts tonight and lost data from the prior day.

I have deleted and reloaded my data with the same results.

Is it possible CQG made a change after hours.

Symbol ESH20 and CME currencies affected.

Thank You

beck donald
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Re: Gaps in Data for CQG  [SOLVED]

Postby beck donald » 31 Dec 2019

I had the same issues. For me it was minute or hour trade data. Ticks and seconds were fine. Bid and Ask was not affected.
Contacted CQG, they found the problem.
A restart of the platform did not correct the charts. I deleted the data from the server and then restarted, charts are now correct.
DB

Stormy
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Re: Gaps in Data for CQG

Postby Stormy » 31 Dec 2019

Thank you that worked for me.
Happy New Year!


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