Issue of discrepancy in data window & order and position tracker

Questions about MultiCharts and user contributed studies.
kelvinhui9
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Joined: 02 Jan 2020
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Issue of discrepancy in data window & order and position tracker

Postby kelvinhui9 » 17 Feb 2020

So recently I discovered there is a discrepancy in terms of the strategy transaction price between data window and order and position tracker.

Example 1(60mins graph):
data window shows selling @27600, the stop order for tracker is @27868, filled @27603.
Example2 (120mins graph):
data window shows selling @27539, the stop order for tracker is @27539, filled @27528.

So when it comes to performance report, the data is same as data window, yet different from actual filled position. Just wondering if anyone encounter the issue before ? Thinking if it is related to certain setting or..

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Svetlana MultiCharts
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Re: Issue of discrepancy in data window & order and position tracker

Postby Svetlana MultiCharts » 24 Feb 2020

Hello kelvinhui9,

Please take screenshots demonstrating the described discrepancy.
Also, please send us logs via the main MultiCharts window -> Help -> Feedback.
Type in detailed description of the issue.
Please select the options:
Attach a screenshot;
Attach log files…;
Upload collected data to help desk;
uncheck other options and click Send.


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