eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

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tonyng
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eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby tonyng » 04 Jun 2020

With MultiCharts 12.0 Release 12 builds 200281 (x64), We re having trouble adding new stock symbols with eSignal. According to DebugView we have this:

System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel

Does anyone know if there is a hotfix for this?

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JoshM
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby JoshM » 05 Jun 2020

There's a post here about not being able to create a TLS/SSL connection to eSignal, which looks like the same error you got.

After that mentioned post there's a reply from MultiCharts Support with link to a fix.

Good luck!

Edit: Oops, I now see that I confused the MultiCharts .NET forum for the MultiCharts forum with the post I link above. So that updater won't work. However, on the positive side it does mean that MultiCharts has this issue fixed in a hot fix. I'd suggest to contract MultiCharts Support directly to get the updater. Apologies for the noise I'm adding here!

nwh
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby nwh » 08 Jun 2020

Any resolution to this problem yet ?
I downgraded from MultiCharts64.12.0.20081.400_Release_x64_R12 to MultiCharts64.12.0.19562.400_Release_x64_R10 and I am still facing problems.
I am using signal version 12.14 Build 12.14.5617.661 64 bit

thanks

Salzburg
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby Salzburg » 08 Jun 2020

Same issue here with Esignal after upgrading to latest Multichart build,

popup saying not being able to create a TLS/SSL connection to eSignal,

Thanks

nwh
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby nwh » 08 Jun 2020

Same issue here with Esignal after upgrading to latest Multichart build,

popup saying not being able to create a TLS/SSL connection to eSignal,

Thanks
Hi,
I email support@multicharts.com, they returned my email and asked me to update a patch that fixed the issue.
cheers

BBurnout
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby BBurnout » 08 Jun 2020

I've the same issue..
Is there any patch available yet? where can it be downloaded?
Thanks
BB

BBurnout
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby BBurnout » 08 Jun 2020

Meanwhile add a new ticker manually is working.

nwh
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby nwh » 08 Jun 2020

I've the same issue..
Is there any patch available yet? where can it be downloaded?
Thanks
BB
Email support@multicharts.com, they'll send you a link to a patch that fixes this issue.
cheers

BBurnout
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby BBurnout » 11 Jun 2020

Thanks.
Done.
Perfect.

Thank you all.

I've the same issue..
Is there any patch available yet? where can it be downloaded?
Thanks
BB
Email support@multicharts.com, they'll send you a link to a patch that fixes this issue.
cheers

Salzburg
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Re: eSignal having trouble to lookup symbols with MultiCharts 12.0 Release 12 builds 200281 (x64)

Postby Salzburg » 11 Jun 2020

Why not share it for everyone on the forum since almost everyone have the same issue, i would assume that better then to have everyone email a separate request? also might enable users that is not aware, to perhaps fix the issue before they become aware and it causes potential issues ?


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