IQFeed old client  [SOLVED]

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arnie
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IQFeed old client

Postby arnie » 28 Oct 2020

hi

Just installed MC14 but I'm having the same problem.
When I connect to IQFeed it automatically open IQFeed installer to install version 5.1.
IQfeed current client is version 6.1. Why is this requestinh to connect to an old version? How can I make it accept the current client I have installed?

I can't install an older client since I have other software that need current client.

Please advise.
Thank you

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Kate MultiCharts
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Re: IQFeed old client

Postby Kate MultiCharts » 09 Dec 2020

Hello arnie,

Please follow these steps:

1. Delete all the DTN IQFeed clients.
2. Run MultiCharts and plot an IQfeed chart. Version 5.1 installator will appear. Please complete the installation process.
3. After the chart is plotted, an alert warning about the new version of IQFeed (version 6.1) being available will appear.
4. Click the alert message. You’ll be redirected to the IQFeed website: http://www.iqfeed.net/index.cfm?display ... n=download
5. Download IQFeed (Datafeed) 6.1.0.20 September 4th, 2019 there.
6. Install it with default settings.

After that everything should work.

If the version 5.1 instalator appears again, please send us logs via the main MultiCharts window -> Help -> Feedback.
Please select the options:
Attach a screenshot;
Attach log files…;
Upload collected data to help desk;
uncheck other options and click Send.

We will do our best to figure it out as soon as possible.

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Mark Brown
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Re: IQFeed old client

Postby Mark Brown » 16 Dec 2020

I AM HAVING THE SAME PROBLEM WITH DTN NO HISTORY

I HAVE IQFeed v6.1.0.20 I ALSO SENT LOG FILES

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Last edited by Mark Brown on 16 Dec 2020, edited 2 times in total.

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Mark Brown
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Re: IQFeed old client

Postby Mark Brown » 16 Dec 2020

I AM HAVING THE SAME PROBLEM WITH DTN NO HISTORY

I HAVE IQFeed v6.1.0.20

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Svetlana MultiCharts
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Re: IQFeed old client  [SOLVED]

Postby Svetlana MultiCharts » 17 Dec 2020

IQfeed no history issue was solved in the live chat with the following steps:

1. Turn off “Build minute and daily bars based on tick data” box in the data feed settings.
Restart all MultiCharts components to apply the changes.

2. Uncheck “Merge Data Sources into a Single Chart” in Format Instrument -> Instrument.

3. Do the Reload (Ctrl+R).


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