Odd placement of Volume profile Data2

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jl12
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Odd placement of Volume profile Data2

Postby jl12 » 07 Jan 2021

I have plotted volume profile on a chart just using the period 1330 to 1500 on data 2 of a chart, however the profile is plotted some distance from the end of the period please see screen grab. It seeem to plt around 3am the next daywhich does not correspond to session beginning or end time for data1 or data2



volprofile1.jpg
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Kate MultiCharts
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Re: Odd placement of Volume profile Data2

Postby Kate MultiCharts » 14 Jan 2021

Hello jl12,

Please describe the steps you take before the issue is reproduced.

Then please follow these steps to send us files so we could analyze your case on our end:

1. Please switch MultiCharts to offline mode
2. Open a workspace with one problematic chart
3. Send us logs via the main MultiCharts window -> Help -> Feedback.
4. Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Data for active instruments…;
Include tick data;
Upload collected data to help desk;
uncheck other options and click Send.

We will do our best to figure it out as soon as possible.


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