Unable to use google drive

Questions about MultiCharts and user contributed studies.
lbottan
Posts: 12
Joined: 08 Jun 2014

Unable to use google drive

Postby lbottan » 15 Feb 2021

Hi,
I tried to save my workspaces on a google drive but i realized the files saved is zero bytes.
I get no errors at all when saving but all data is lost.

MC is not compatible with google drive?
Any workaround?
It is very usefull!

wilkinsw
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Re: Unable to use google drive

Postby wilkinsw » 15 Feb 2021

I have no issues saving MC workspaces to my googledrive.

lbottan
Posts: 12
Joined: 08 Jun 2014

Re: Unable to use google drive

Postby lbottan » 15 Feb 2021

Very strange. If I save a workspace to a Google drive (any folder, even root) I get a zero bytes file.

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Vlada MultiCharts
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Re: Unable to use google drive

Postby Vlada MultiCharts » 24 Feb 2021

Hello Ibottan,

Please contact us by email or join our Live Chat so that we could check the issue.
Live Chat is accessible from our web site (at the top of the page). We'll be expecting you Mon-Fri from 5:30 AM till 2:00 EST. We’ll do our best to help you.

lbottan
Posts: 12
Joined: 08 Jun 2014

Re: Unable to use google drive

Postby lbottan » 24 Feb 2021

I did that a week ago via email.
Svetlana replied not to use google drive :-(

How can i give you more info so you can check further?

wilkinsw
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Re: Unable to use google drive

Postby wilkinsw » 11 May 2022

This has literally just started happening to me on almost all computers. Really weird.

Any ideas how to fix?

Having workspaces save to google drive as blank 0 byte files is very odd. Everything else seems to be working.

lbottan
Posts: 12
Joined: 08 Jun 2014

Re: Unable to use google drive

Postby lbottan » 11 May 2022

Good luck with that. I never found a solution and clearly they do not care. They could replicate the problem and promised to fix it ... You see the date of the post :-)

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Kate MultiCharts
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Re: Unable to use google drive

Postby Kate MultiCharts » 11 May 2022

Hi,

MultiCharts is a desktop app, it was not designed to save user data not locally.
You can save workspaces on your PC and then transfer them to Google Drive or other cloud storage.

wilkinsw
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Re: Unable to use google drive

Postby wilkinsw » 11 May 2022

Hi Kate,

It's been working fine for years. Can't figure out what changed.

The workspaces are being saved to a virtual drive visible under my list of local hard drives. But they save as 0 byte files.

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Smoky
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Re: Unable to use google drive

Postby Smoky » 12 May 2022

Hi Kate,

It's been working fine for years. Can't figure out what changed.

The workspaces are being saved to a virtual drive visible under my list of local hard drives. But they save as 0 byte files.
works well with free pCoud application ..

https://www.pcloud.com


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