No backfilling in charts  [SOLVED]

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ragdoll
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No backfilling in charts

Postby ragdoll » 17 May 2021

MultiCharts64 Version 14.0 Release (Build 21357)

My TWS got disconnected in the afternoon. Later after I re-login the TWS and multicharts, there was no backfilling for all charts.

Meanwhile, the historical data scheduler had two task running, updating today's data.

Is there a conflict between the historical data scheduler and charts backfilling in multicharts please?

Thanks.

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Vlada MultiCharts
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Re: No backfilling in charts

Postby Vlada MultiCharts » 17 May 2021

Hello ragdoll,

There should be no conflict between the components of MultiCharts.
Please try to follow these steps:

1. Close MultiCharts and all its applications including QuoteManager.
2. Close TS.
3. Make sure there are no processes of the applications left in Task Manager.
4. Run TS as administrator. When it is up, launch MultiCharts as administrator.
5. Build a chart with the desired data range in TS and wait till the data comes in.
6. Build the same chart in MultiCharts.

ragdoll
Posts: 49
Joined: 04 Apr 2019
Has thanked: 4 times

Re: No backfilling in charts  [SOLVED]

Postby ragdoll » 21 May 2021

I just restart everything to make things work again. Thanks.
Hello ragdoll,

There should be no conflict between the components of MultiCharts.
Please try to follow these steps:

1. Close MultiCharts and all its applications including QuoteManager.
2. Close TS.
3. Make sure there are no processes of the applications left in Task Manager.
4. Run TS as administrator. When it is up, launch MultiCharts as administrator.
5. Build a chart with the desired data range in TS and wait till the data comes in.
6. Build the same chart in MultiCharts.


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