Multicharts Not sending orders to IB for Futures  [SOLVED]

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cc64
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Multicharts Not sending orders to IB for Futures

Postby cc64 » 02 Aug 2021

Hi,

for some reason the connection between MC and IB is broken since this morning on my setup.

Strangely stocks work fine but Futures don't work.

Any idea?

TIA

Claude

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TJ
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Re: Multicharts Not sending orders to IB for Futures

Postby TJ » 02 Aug 2021

Call IB. This is a problem between you and IB.
Your MultiCharts program does not know the difference between a future contract and a stock order.

cc64
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Re: Multicharts Not sending orders to IB for Futures

Postby cc64 » 02 Aug 2021

Thanks TJ.

Yes IB update their TWS software very often and sometimes it breaks some things.

Will investigate further.

Best,

Claude

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Vlada MultiCharts
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Re: Multicharts Not sending orders to IB for Futures

Postby Vlada MultiCharts » 03 Aug 2021

Hello Claude,

Could you please describe in more detail what the issue with futures is?

You can check Order and Position Tracker -> Logs tab to see the errors if there were any.

You can also attach a screenshot demonstrating it.

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Re: Multicharts Not sending orders to IB for Futures

Postby cc64 » 03 Aug 2021

Hi Vlada,

I'm looking into it with IB. It's just strange . MC takes my order but it just doesn't get to IB.

Again it just happens with Futures.

Best,

Claude

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Re: Multicharts Not sending orders to IB for Futures [SOLVED]  [SOLVED]

Postby cc64 » 03 Aug 2021

Ok i solved my problem.

By default i've been using the BETA version of TWS for the last few years. I just noticed that i could chose to use the Stable version.

This solved my problem.

BEst,

Claude

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Vlada MultiCharts
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Re: Multicharts Not sending orders to IB for Futures

Postby Vlada MultiCharts » 04 Aug 2021

The issue with submitting orders for IB futures from MultiCharts is related to the latest TWS update that came out on August, 3rd:
TWS Build 985.1i Aug 3, 2021.

We are currently working with IB team to resolve the issue.

If you have this version and are experiencing the same issue, we can recommend rolling back to the previous one that is TWS 981.3c.
You can check the TWS version via Help -> About Trader Workstation.

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Vlada MultiCharts
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Re: Multicharts Not sending orders to IB for Futures

Postby Vlada MultiCharts » 05 Aug 2021

IB team notified us that they fixed the issue in the new version of TWS 985.1j.


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