Multicharts digital rights connection....

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fibdax
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Multicharts digital rights connection....

Postby fibdax » 27 Oct 2022

But would having a reconnection key be so difficult to implement? Is it possible that when this happens I have to restart, losing precious time? It is a defect that you have unintentionally implemented and are unable to solve. I have the line that works and I have already done all the tests but it is impossible that when it happens you cannot do reconects. Absurd in 2022
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Kate MultiCharts
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Re: Multicharts digital rights connection....

Postby Kate MultiCharts » 27 Oct 2022

Hello fibdax,

There haven't been any issues at our server recently that might have caused it.
Please join the live chat Monday — Friday from 6:00 AM till 12:00 PM ET, our engineers will collect the files to investigate what might have caused it in your case.

Current authorization system was implemented for security reasons. Our development team is evaluating possible ways we can improve it.


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