Zen Fire Feed no longer works in MC?

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reitberg
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Zen Fire Feed no longer works in MC?

Postby reitberg » 14 Sep 2008

It's Sunday night here on the west coast of the US on September, 14th.

I've been using the Zen fire feed successfully in MC for the last month. The feed is no longer working. I have tried the feed on multiple computers.

Anybody also having this problem?

David Caliano
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Postby David Caliano » 14 Sep 2008

Yes. Same here. It says "on" but not receiving anything.

reitberg
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Postby reitberg » 15 Sep 2008

The Zen Fire works in NT, but not in MC? It will not work in any version of MC that I try.

reitberg
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Postby reitberg » 15 Sep 2008

I also tried an automated strategy in MC and tried to connect to the Mirus futures demo account and the login would not work.

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TJ
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Postby TJ » 15 Sep 2008

I also tried an automated strategy in MC and tried to connect to the Mirus futures demo account and the login would not work.
Probably Zen changed the demo account password.
Too many people have been free loading on them.
(i.e. people who got the password from friends and have no intention of opening an account with Zen or Mirus.)

reitberg
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Postby reitberg » 15 Sep 2008

I logged in with my real user name and password that I have with Mirus Futures, not the demo user/pass.

Still no data

reitberg
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Postby reitberg » 15 Sep 2008

The zen fire feed just came back online this afternoon.

Anybody know why Zen Fire did not work in MC?

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Marina Pashkova
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Postby Marina Pashkova » 17 Sep 2008

Hi reitberg,

Do you still have any problems with Zen Fire? From what I know, you discussed several issues regarding Zen Fire with one of our customer support representatives, however, I am not sure if the feed issue is related to them or not. Please let me know if you still need assistance.

Best regards.

reitberg
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Postby reitberg » 17 Sep 2008

Marina,

Zen Fire came back online into Multicharts on Monday night. For some reason, it would not work on Sunday night. I didn't change any settings.

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Marina Pashkova
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Postby Marina Pashkova » 25 Sep 2008

Hi Reitberg,

If the problem with the data from Zen Fire persists, please let me know and we will look into the issue.

Regards.


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